Customer Ratings & Reviews
- Model:
- 80UD00M3US
- SKU:
- 5707528
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 3.6 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the price, ease of use, weight, storage, memory, and performance of the 15.6" Laptop. Some customers have concerns about the keyboard spacing, battery life, build quality, shift key size, and Windows 10 operating system.
This summary was generated by AI based on customer reviews.
Lousy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shift key on the right incorrect placement Speakers terrible
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .With regard to the right shift key issue you mention, there is a free software APP called KeyTweak that may help you. You can switch the key functions of specific keys on your keyboard with this software, so you could change the right shift key with the key you hit in its place. Just Google search "KeyTweak" and you will find articles about what the software does and you will find the download location for this free APP. With regard to the speaker volume, you might try going in to Properties for sounds/speaker. For Playback, find the Enhancement Tab. Find Equalizer. Change setting to Powerful.
Haven't used it yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased this laptop, I let the sales person know I had a geek squad contract, and also I am computer challenged! When the sales person took me to get checked out and the PC was paid, I expected the Squad to assist in getting everything set up in the PC. They did not help to set it up! I am still NOT using it 2 weeks after purchase!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .You will need to make an appointment with the Geek Squad for set up. They can do it for you at the store or in your home. Check with your local store for details and to set up an appointment.
THE WORST!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Truly a terrible purchase! This is the worst computer I have EVER had! It is soo slow to log on or navigate the internet. It freezes up constantly. And now, after just over a year of ownership, I have the black screen of death. I have barely used it. I won't ever buy another Lenovo product except to give to my enemies!
No, I would not recommend this to a friendNot as fast as expected
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was buying for my wife, but it turned out to be similar to my old one.
No, I would not recommend this to a friend- Cons mentioned:Keyboard
Stiff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard and touch pad were very stiff and not easy to use
No, I would not recommend this to a friend Bad hard drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer ran so slow (two minutes to save a document) that I took it back to the geek squad to have it checked. A faulty hard drive straight out of the box. After talking it over with geek squad tech (and realizing this is common in this brand of computer) I exchanged it for a different brand. I will not be getting Lenovo again.
No, I would not recommend this to a friendSlow processor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this unit within 2 weeks of purchase. It was slow with only a few pages open.
No, I would not recommend this to a friendNot a good lapto
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery drains quickly and the microphone has stopped functioning after just 3 months.
No, I would not recommend this to a friend- Pros mentioned:Price
Daughter using for school
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and great for price. Lots of features .
I would recommend this to a friend Slow when loading. To many built in apps.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what i expected. Wished that it ran better. Just wished it was overall better
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .This system has the Windows 10 operating system installed, a 30-day trial of Microsoft Office 365 and a 30-day trial of McAfee virus protection. This system should be a fast system with its Core I-3 processor and 6GB of RAM. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programing errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults.
sorry product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very soon after buying the laptop it started acting up, freezing and turning off randomly. had geek sq fix it once and it helped for afew days and then started back doing the same thing , trashed it and went to a computer shop and got a refurbished laptop and havent had issues since.
No, I would not recommend this to a friendBIG DISAPPOINTMENT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Lenovo laptop lasted one week before it died. Yes. Locked up and could not function in any way. Best Buy gave us a full credit so we bought a HP which is working just fine. What a piece of junk.
No, I would not recommend this to a friendProblems in the first month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had problems with the Lenovo in the first month. The startup menu would not come up. I had to send the computer back to the company and am waiting for its return. I have been without the use of a computer for two weeks and counting.
No, I would not recommend this to a friendOK laptop for a child
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is very slow. It won't even run a dvd at proper speed.
No, I would not recommend this to a friendSlow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow speed, screen resolution not bad, turn on waiting time is so long
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .This system should have good speed with its Core I-3 processor and 6GB of RAM. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programing errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults.
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought my laptop less than a month ago, & it worked fine up until today. It's running hot, & wouldn't power off. Now it's still hot & won't power on. I'm not a happy customer
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Your device is still under manufacturer's warranty. If you feel the device is running hotter than it did previously (before the problem started today), we recommend you bring the device in to your local Best Buy and have the Geek Squad check the heat issue ASAP.
Not good for work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not really like the pad because it is not users friendly
No, I would not recommend this to a friendfar from the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.use for a backup laptop only . NOt for serious business use
No, I would not recommend this to a friendDo not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was by far the worst computer I have ever purchased. Out of the box it ran slower than my broken one I was replacing. I tried to install updates and it froze, just stopped. Where I tried to restart it nothing.I returned it three days later and will never by Lenovo again.
No, I would not recommend this to a friendbroke in 2 hours
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit broke in less than two two hours. Factory did fix it.
No, I would not recommend this to a friend