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Customer Ratings & Reviews

Your price for this item is $349.99
The comparable value price is $399.00

Customer reviews

Rating 4.4 out of 5 stars with 164 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 164 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, highly recommend for someone on the go.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KimberlyF,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are satisfied with your Duet 11 Chromebook.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebook works great so far! Would highly recommend!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey there,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Duet 11 Chromebook is working great so far.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect Companion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the compact size and the way that it handles as both a laptop and tablet

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey TimB, thanks for choosing Lenovo!

      We are glad to hear that your Duet 11 Chromebook is perfect for your, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    best laptop for your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this laptop so much its easy to use and the detachable screen is a bonus

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best product from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best chrome book.. Am loving it and my kids love it also

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JubrilK, thanks for choosing Lenovo!

      We are glad to hear that you all are loving it, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed this product, it was a gift for my husband and he has been using it with no problem whatsoever, it has great speed and it was easy to set up.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MariaP,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are really enjoying the Duet 11 Chromebook.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Almost worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's small and cool, but Zoom didn't work for school.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Zacweiser,

      We are sorry to hear that your Duet 11 Chromebook ended up not working out for you, leading to you returning it. We hope that you found the right fit for your needs and that you consider choosing our product again in the future.

      Best regards,
      Lenovo Lenovo

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great little Chromebook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little Chromebook! On it right now writing this review.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, thanks for choosing Lenovo!

      We are glad to hear that your Duet 11 Chromebook has been great for you, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    My companion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , i wish the color was blue because am in love with blue color. My daughter wants to take it i said nooo. But this tablet is missing pen

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi RoseO,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that you love this Duet 11 Chromebook. Regarding the pen, this model is not bundled with one, but you can use USI pens like this Lenovo USI Stylus Pen 2 that's currently offered on Best Buy's site: https://www.bestbuy.com/site/lenovo-usi-stylus-pen-2-for-chromebook-grey/6567078.p?skuId=6567078

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great little laptop for homeschool and apps

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful for daughter and homeschooling. Love that she can use it for apps instead of my phone!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi AndiP,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this Duet 11 Chromebook 2-in-1 is working wonderfully for your daughter.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great little Chromebook for the $

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little Chromebook for the price. Can install android apps, great for travel and productivity

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, MadtownGadgeteer, thank you for choosing Lenovo! We are glad to hear that your Duet Chromebook for you and your use, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Bob

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great auxiliary notebook for travel and light work

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey BobT, thanks for choosing Lenovo! We are glad to hear that your Chromebook works great for your use, and we appreciate you sharing your perspective. Lenovo

  • Rated 4 out of 5 stars

    my review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good, but one of the accessories, the pen at the back, is missing. I am unsure whether to purchase it separately but will contact Best Buy for assistance. i should have given 5star

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product. Slow processing.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slower than expected but gets the job done. I like how it flips from tablet to chromebook easily. I dont know that I would buy it again due to its response speed but for the money it is a good product.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Tammy,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Duet 11 Chromebook meets your needs.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little Chromebook, easy to use and versatile

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MichaelG, thanks for choosing Lenovo! We are pleased to hear that your Chromebook has been great for you, and we appreciate you taking the time to share this feedback with us. Lenovo

  • Cons mentioned:
    Ram

    Rated 2 out of 5 stars

    Do not buy full price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best buy for the money. Do not buy for full retail. The ram is very limiting and there are other specced models available elsewhere with more ram and a pen for a similar price. Still a fun little companion device if found on sale..

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Matt,

      Thank you for sharing your feedback with us. We are sorry to hear that you are dissatisfied with the specifications of this Duet 11 Chromebook. You mentioned that you recommend others consider devices is different amounts of memory and included accessories, and we appreciate your comments, as we wish to provide the best products at a competitive price. We wish that all find the right system to fit their needs.

      Please don't hesitate to reach out to let us know what we can do to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    First Impressions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I want, but just a little small for the keyboard

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi RichardK,

      Thanks for choosing Lenovo and for sharing your feedback with us.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. The only issue I have is there is no way to forget password from the main screen. I have to make several attempts to reset the password

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you love your Duet 11 Chromebook. Should you have issues with your Google account password, please reach out to Google Support for assistance.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Piece of garbage with an obvious design defect.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a giant piece of garbage that neither bestbuy nor Lenovo will support. Its own keyboard physically scratches up the screen and within 2 months there is basically a giant line across the screen from scratches caused by the last row of the keyboard. Lenovo and bestbuy don't care and you will be out 300-400 dollars with a device that progressively will get worse and worse and worse, all with a known design flaw (other reports online of the same issue). Stay away

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi EricL,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Duet 11 Chromebook. We wish to provide the best experience possible for those using our products, and we will investigate the matter to make the necessary changes.

      This system is covered by a 1-year manufacturer's warranty, and if you feel that you have a warranty claim to submit, please follow this Lenovo Support link: https://support.lenovo.com/us/en/solutions/ht102247-submit-a-service-request, to learn how to file a PC service request or contact Lenovo Support at: 877-453-6686, to start a conversation that may lead to resolution.

      Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate, I love that it's touchscreen, the size of the laptop is perfect for what I need it for. I am a college student and this is by far the best purchase I've made.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey CourtneyA,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Duet 11 Chromebook is a perfect fit for your needs.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

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