Customer Ratings & Reviews
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- Model:
- 83HH0002US
- SKU:
- 10733971
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.3 out of 5 stars
- Display
Rating 4.6 out of 5 stars
- Pros mentioned:Portability
Almost worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's small and cool, but Zoom didn't work for school.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Zacweiser,
We are sorry to hear that your Duet 11 Chromebook ended up not working out for you, leading to you returning it. We hope that you found the right fit for your needs and that you consider choosing our product again in the future.
Best regards,
Lenovo
- Pros mentioned:Overall performance
Best product from Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best of the best chrome book.. Am loving it and my kids love it also
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JubrilK, thanks for choosing Lenovo!
We are glad to hear that you all are loving it, and we appreciate you taking the time to share this with us.
My companion
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it , i wish the color was blue because am in love with blue color. My daughter wants to take it i said nooo. But this tablet is missing pen
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi RoseO,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that you love this Duet 11 Chromebook. Regarding the pen, this model is not bundled with one, but you can use USI pens like this Lenovo USI Stylus Pen 2 that's currently offered on Best Buy's site: https://www.bestbuy.com/site/lenovo-usi-stylus-pen-2-for-chromebook-grey/6567078.p?skuId=6567078
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
- Pros mentioned:Overall performance
Great little Chromebook
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little Chromebook! On it right now writing this review.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, thanks for choosing Lenovo!
We are glad to hear that your Duet 11 Chromebook has been great for you, and we appreciate you taking the time to share this with us.
Great little laptop for homeschool and apps
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful for daughter and homeschooling. Love that she can use it for apps instead of my phone!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi AndiP,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this Duet 11 Chromebook 2-in-1 is working wonderfully for your daughter.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
my review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good, but one of the accessories, the pen at the back, is missing. I am unsure whether to purchase it separately but will contact Best Buy for assistance. i should have given 5star
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey AbuK,
Thank you for choosing Lenovo and for sharing your feedback with us.
To clarify, the Duet 11 Chromebook in this configuration does not come with a pen. Should you wish to order the pen unique to this model, you can currently do so by visiting this link: https://www.lenovo.com/us/en/p/accessories-and-software/stylus-pens-and-supplies/pens/4x81q72383?orgRef=https%253A%252F%252Fwww.google.com%252F&srsltid=AfmBOoqxtVapDa8PtSxovrVMCWemhEj6smdL48fqF7JgX1h8pbGl3yn9
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Good product. Slow processing.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little slower than expected but gets the job done. I like how it flips from tablet to chromebook easily. I dont know that I would buy it again due to its response speed but for the money it is a good product.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Tammy,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your Duet 11 Chromebook meets your needs.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
- Cons mentioned:Ram
Do not buy full price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best buy for the money. Do not buy for full retail. The ram is very limiting and there are other specced models available elsewhere with more ram and a pen for a similar price. Still a fun little companion device if found on sale..
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Matt,
Thank you for sharing your feedback with us. We are sorry to hear that you are dissatisfied with the specifications of this Duet 11 Chromebook. You mentioned that you recommend others consider devices is different amounts of memory and included accessories, and we appreciate your comments, as we wish to provide the best products at a competitive price. We wish that all find the right system to fit their needs.
Please don't hesitate to reach out to let us know what we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
- Pros mentioned:Portability
Bob
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great auxiliary notebook for travel and light work
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey BobT, thanks for choosing Lenovo! We are glad to hear that your Chromebook works great for your use, and we appreciate you sharing your perspective.
Great little Chromebook for the $
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little Chromebook for the price. Can install android apps, great for travel and productivity
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, MadtownGadgeteer, thank you for choosing Lenovo! We are glad to hear that your Duet Chromebook for you and your use, and we appreciate you taking the time to share your perspective with us.
First Impressions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I want, but just a little small for the keyboard
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi RichardK,
Thanks for choosing Lenovo and for sharing your feedback with us.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
- Pros mentioned:Portability
Great Chromebook
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little Chromebook, easy to use and versatile
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MichaelG, thanks for choosing Lenovo! We are pleased to hear that your Chromebook has been great for you, and we appreciate you taking the time to share this feedback with us.
Piece of garbage with an obvious design defect.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a giant piece of garbage that neither bestbuy nor Lenovo will support. Its own keyboard physically scratches up the screen and within 2 months there is basically a giant line across the screen from scratches caused by the last row of the keyboard. Lenovo and bestbuy don't care and you will be out 300-400 dollars with a device that progressively will get worse and worse and worse, all with a known design flaw (other reports online of the same issue). Stay away
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi EricL,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Duet 11 Chromebook. We wish to provide the best experience possible for those using our products, and we will investigate the matter to make the necessary changes.
This system is covered by a 1-year manufacturer's warranty, and if you feel that you have a warranty claim to submit, please follow this Lenovo Support link: https://support.lenovo.com/us/en/solutions/ht102247-submit-a-service-request, to learn how to file a PC service request or contact Lenovo Support at: 877-453-6686, to start a conversation that may lead to resolution.
Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance.
Best regards,
Lenovo
Great item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer. The only issue I have is there is no way to forget password from the main screen. I have to make several attempts to reset the password
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that you love your Duet 11 Chromebook. Should you have issues with your Google account password, please reach out to Google Support for assistance.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to navigate, I love that it's touchscreen, the size of the laptop is perfect for what I need it for. I am a college student and this is by far the best purchase I've made.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey CourtneyA,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your Duet 11 Chromebook is a perfect fit for your needs.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, got caught off guard by the size, but it is perfect for daily usage.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey EmmanuelArk,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that this Duet 11 Chromebook is perfect for your use.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Great tablet!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the cost. Only downside is that it doesn’t come with a stylus.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey TiffanyC,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with the Duet 11 Chromebook. Should you be interested in stylus pen, you can currently view the Lenovo USI Pen 2 that's compatible with the Duet 11 on this Best Buy webpage: https://www.bestbuy.com/site/lenovo-usi-stylus-pen-2-for-chromebook-grey/6567078.p?skuId=6567078
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
It nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer worked great, but I got an open box and the battery was pretty much shot
I would recommend this to a friendNot great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sort of laggy and struggles right out of the gate but gets the job done if you’re on a budget
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi SymeonS-
Thank you for sharing your experience with us. We are disappointed to hear that you are encountering issues with the performance of the Duet 11 Chromebook. Your satisfaction is very important to us, and we would like to offer a solution that may help your performance.
Please ensure that you install all available updates are installed. These updates can regulate power to increase performance. To start launch the settings app, then select “About ChromeOS” from the left sidebar, then choose “Check for Updates from the right-hand side options. Once the update is downloaded, click on Restart to finish installing the updates.
Please reach out to us through the Q & A section of this product page if you have any questions or need any assistance.
Best wishes,
Lenovo
Lightweight laptop to carry around.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great versatile laptop for a 95 year old who uses this to search the web and email family and friends.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey PBandJ,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that this Duet 11 Chromebook works well for your use.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo