The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 164 reviews
Pros mentioned:
Portability
Rated 5 out of 5 stars
Satisfied customer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product, highly recommend for someone on the go.
We are glad to hear that you all are loving it, and we appreciate you taking the time to share this with us.
Rated 5 out of 5 stars
Great product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really enjoyed this product, it was a gift for my husband and he has been using it with no problem whatsoever, it has great speed and it was easy to set up.
We are sorry to hear that your Duet 11 Chromebook ended up not working out for you, leading to you returning it. We hope that you found the right fit for your needs and that you consider choosing our product again in the future.
Best regards, Lenovo
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great little Chromebook
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great little Chromebook! On it right now writing this review.
Hi, MadtownGadgeteer, thank you for choosing Lenovo! We are glad to hear that your Duet Chromebook for you and your use, and we appreciate you taking the time to share your perspective with us.
Pros mentioned:
Portability
Rated 5 out of 5 stars
Bob
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great auxiliary notebook for travel and light work
Hey BobT, thanks for choosing Lenovo! We are glad to hear that your Chromebook works great for your use, and we appreciate you sharing your perspective.
Rated 4 out of 5 stars
my review
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product is good, but one of the accessories, the pen at the back, is missing. I am unsure whether to purchase it separately but will contact Best Buy for assistance. i should have given 5star
Please feel free to reach out to us should you have any questions.
Best, Lenovo
Rated 4 out of 5 stars
Good product. Slow processing.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A little slower than expected but gets the job done. I like how it flips from tablet to chromebook easily. I dont know that I would buy it again due to its response speed but for the money it is a good product.
Hey MichaelG, thanks for choosing Lenovo! We are pleased to hear that your Chromebook has been great for you, and we appreciate you taking the time to share this feedback with us.
Cons mentioned:
Ram
Rated 2 out of 5 stars
Do not buy full price
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not the best buy for the money. Do not buy for full retail. The ram is very limiting and there are other specced models available elsewhere with more ram and a pen for a similar price. Still a fun little companion device if found on sale..
Thank you for sharing your feedback with us. We are sorry to hear that you are dissatisfied with the specifications of this Duet 11 Chromebook. You mentioned that you recommend others consider devices is different amounts of memory and included accessories, and we appreciate your comments, as we wish to provide the best products at a competitive price. We wish that all find the right system to fit their needs.
Please don't hesitate to reach out to let us know what we can do to improve your experience, as your satisfaction is important to us.
Best regards, Lenovo
Rated 4 out of 5 stars
First Impressions
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Does what I want, but just a little small for the keyboard
Thanks for choosing Lenovo and for sharing your feedback with us.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best, Lenovo
Rated 4 out of 5 stars
Great item
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this computer. The only issue I have is there is no way to forget password from the main screen. I have to make several attempts to reset the password
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that you love your Duet 11 Chromebook. Should you have issues with your Google account password, please reach out to Google Support for assistance.
Please feel free to reach out to us should you have any questions.
Best, Lenovo
Rated 1 out of 5 stars
Piece of garbage with an obvious design defect.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a giant piece of garbage that neither bestbuy nor Lenovo will support. Its own keyboard physically scratches up the screen and within 2 months there is basically a giant line across the screen from scratches caused by the last row of the keyboard. Lenovo and bestbuy don't care and you will be out 300-400 dollars with a device that progressively will get worse and worse and worse, all with a known design flaw (other reports online of the same issue). Stay away
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Duet 11 Chromebook. We wish to provide the best experience possible for those using our products, and we will investigate the matter to make the necessary changes.
This system is covered by a 1-year manufacturer's warranty, and if you feel that you have a warranty claim to submit, please follow this Lenovo Support link: https://support.lenovo.com/us/en/solutions/ht102247-submit-a-service-request, to learn how to file a PC service request or contact Lenovo Support at: 877-453-6686, to start a conversation that may lead to resolution.
Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance.
Best regards, Lenovo
Rated 5 out of 5 stars
Love
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to navigate, I love that it's touchscreen, the size of the laptop is perfect for what I need it for. I am a college student and this is by far the best purchase I've made.