Customer Ratings & Reviews
- Model:
- 82M70000US
- SKU:
- 6454254
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the Flex 5 13" 2-in-1 Chromebook for its ease of use, touchscreen functionality, and affordable price. Positive feedback also highlights its performance, compact size, and lightweight design, making it suitable for portability. However, some users express concerns regarding the battery life and limited RAM. The storage capacity is also mentioned as an area needing improvement by some users.
This summary was generated by AI based on customer reviews.
Lenovo Flex chrome book
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke down after four months of use. Best Buy sent it back to manufacturer which was a really easy process thanks Best Buy. Got the unit back quickly but after one day the same problem popped up again, very frustrating. This time the turnaround time to get the unit back take forever. Would not buy this model again although it has been working fine since the second repair.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Flex 5 13 Chromebook, model number 82M70000US. Resetting your Chromebook back to original factory settings may correct the issue you are having. Here is a link to instructions for resetting a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. If you have questions about your Lenovo Flex 5 13 Chromebook, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378.
Good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and serves it’s purpose. Easy to use.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo Flex 5 13 Chromebook. We are pleased to hear that the ease of use and performance of the Flex 5 13 Chromebook meets your computing needs so well.
Terrible quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The led panel on this breaks too easily. Don't buy unless you plan to sit it and never move it. Else it was a nice Chromebook.
No, I would not recommend this to a friendRun while you CaN
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer was ok. I returned it. Best Buy store and online support: the worst i have ever had to deal with. Never again will I go back to Best Buy. Never again. They are so very unorganized its pathetic. the computer was returned a few nights ago and this review is actually about it. ... exactly. there is no same day delivery/ does not exist even though its widely advertised. the store is 10 mins from me...
No, I would not recommend this to a friendWould not recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible, always having issues when typing and with the screen going black.
No, I would not recommend this to a friend- Pros mentioned:Touch screen
Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. Not as fast as I was hoping for. But I like the touch screen
No, I would not recommend this to a friend School chrome book
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for a child to do school work, and expandable.it does serve its purposes.
No, I would not recommend this to a friendChromeBook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the size and everything. Just wished the keypad would light up
I would recommend this to a friendJUST OKAY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I RETURNED BECAUSE IT DID NOT HAVE TOUCH SCREEN!!!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .This Lenovo Flex 5 13 Chromebook, model number 82M70000US, ships with a 10-point Multi-touch screen. If your touch screen is not working, first try resetting the hardware of your Chromebook. Here is a link to instructions for resetting your Chromebook's hardware: https://support.google.com/chromebook/answer/3227606?hl=en. If the issue continues, how try resetting the Chromebook back to original factory settings: https://support.google.com/chromebook/answer/183084?hl=en&ref_topic=3417251. If the issue still continues, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378.
- Cons mentioned:Battery life
Screen went blank after a month.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen suddenly went blank. Had to return for service after a month. Had a battery issue and required a reset to restore screen. Otherwise operates well with nice features. Not sure what to expect for future reliability.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you had issues with your Lenovo Flex 5 13 Chromebook. You can reset the hardware of your Chromebook by following these instructions: https://support.google.com/chromebook/answer/3227606?hl=en. If the issue you are having with your Chromebook continues, resetting the Chromebook back to original factory settings may fix the issue: https://support.google.com/chromebook/answer/183084?hl=en&ref_topic=3417251. If the issue continues, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378.
Useful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for surfing the internet or checking emails.
I would recommend this to a friendDO NOT BUY!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is horrible! I had trouble connecting to internet. I cannot download anything. I never was able to use it and now website says it is not returnable. This purchase was a complete waste of money.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Flex 5 13 Chromebook. Try resetting the Chromebook hardware by following these instructions: https://support.google.com/chromebook/answer/3227606?hl=en. If the issue continues, then reset the Chromebook back to original factory settings: https://support.google.com/chromebook/answer/183084?hl=en&ref_topic=3417251. If the issue continues, we recommend you contact lenovo Tech Support for Chromebooks at: 800-426-7378.
chromebook
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first one we got didn't even turn on second one was used for about a month and charger fried waiting for replacement
No, I would not recommend this to a friendI wouldn't give this computer to my worst enemy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess for the price, this machine fits the bill, but all it did was give me headaches. First of all, the computer constantly freezes, even if you only have a couple browser tabs open. Second, it doesn't run any software, so you better be good at using all the "cloud" software. Example, Microsoft Office 365 online can NOT edit CSV files in the cloud. Google Docs can but it does a mediocre job. Wifi network would often drop as well, this laptop is nothing but a headache and I would avoid and save your pennies for a Windows or Mac machine.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Flex 5 13 Chromebook, model number 82M70000US. This Flex 5 13 Chromebook ships with the Chrome Operating System installed and uses Google Docs for office type programs. Google Docs is completely compatible with Microsoft Office Programs and this is a free service through the Google Server. If you currently have a Microsoft Office 365 Account, you can access that existing account through a Chromebook. Here is a link to more information: https://support.microsoft.com/en-gb/office/how-to-access-microsoft-office-on-a-chromebook-32f14a23-2c1a-4579-b973-d4b1d78561ad#:~:text=Open%20the%20browser%20on%20your,with%20your%20Microsoft%20365%20subscription. We always recommend you check the requirements and compatibility of any software/games you will be installing on your new Chromebook, before you invest in any Chromebook. Be sure your new Chromebook can support the software you will need to use and your workload.
Didn't like
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it due to the apps I bought it for would not work on this. Plus I could not get my other apps on the desktop. I don't think it's as easy to use as a windows computer.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that the Lenovo Flex 5 13 Chromebook with the Chrome Operating System does not meet your computing needs. This Flex 5 13 Chromebook is compatible with Google Play Store APPs. Not all of the Google Play Store APPs are optimized for the Chrome Operating System. We recommend you check with the specific APPs software publisher's web sites, of the specific APPs you want to use, for their compatibility with the Chrome operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration. Regarding putting APPs Shortcuts on the desktop of your Chromebook, Chromebooks have a desktop. However, you can’t put any apps or icons on it. While you can’t technically add apps to your Chromebook desktop, you can pin them to the Shelf to access them quicker. The Shelf is a row of apps located at the bottom of the screen. Think of it as the equivalent of the Windows taskbar. Here is a link to more information about adding APP shortcuts to the Chromebook's Shelf: https://support.google.com/chromebook/answer/3113576?hl=en. If you have questions about your Lenovo Flex 5 13 Chromebook, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378.
Nice Laptop But Broke After Only 3 Turn Ons
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had high hopes for this. Set up easily and picture quality good etc, keyboard nice…. But failed to start up on 3 time I tried to use it and nothing fixed it. Took is back and exchanged it
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Chromebook 5 13 model number 82M70000US. Try a hard reset by holding down the power and refresh keys for 10 seconds. Then check to see if the charging indicator light turns on when you plug in the charger. If not, try another hard reset. If the issue is not fixed, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378.
- Cons mentioned:Battery life
Unusable laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had this laptop for a month yet and it has turned off and will not turn back on.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Flex 5 13 Chromebook. Resetting your Chromebook back to original factory settings may correct the issue you are having. Here is a link to instructions for resetting a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. If the issue continues, we recommend you contact lenovo Tech Support for Chromebooks for additional help at: 800-426-7378.
Issues with Audio.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit seems very well made, but it has a tendency to lose audio after a few hours of use, until I reboot it. One time it couldn't be rebooted until the next day.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with the system audio within your Lenovo Flex 5 13 Chromebook. Try a reset of the Chromebook hardware. Here is a link to instruction for doing this: https://support.google.com/chromebook/answer/3227606?hl=en. If the issue continues, now reset the Chromebook back to original factory settings: https://support.google.com/chromebook/answer/183084?hl=en&ref_topic=3417251. If the issue continues, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378.
Junk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in October for a Christmas gift. Opened early January for the first time. Stopped working after 3 days and sent it to get fixed by Lenovo. I should’ve returned it to Best Buy because it was still in return window but instead went through the manufacturer. 2 weeks later Lenovo sent it back to me. Stopped working after 2 days. No longer in the return window and Lenovo can’t pinpoint the problem. Wasted almost $400 on a paperweight. Don’t buy Lenovo.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Flex 5 13 Chromebook. Resetting the hardware of your Chromebook may fix the issue you are having. Here is a like to instructions for resetting the hardware of your Chromebook: https://support.google.com/chromebook/answer/3227606?hl=en. If the issue continues after resetting the Chromebook hardware, now reset the Chromebook back to original factory settings: https://support.google.com/chromebook/answer/183084?hl=en&ref_topic=3417251. If the issue continues after these resets, we recommend you contact Lenovo Tech Support for Chromebooks and let them know the steps you have already taken at: 800-426-7378.
Nice looking but overall just okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The outer construction and appearance of the device is pretty good, but my son has had performance issues with it. For the price, it's probably okay.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that your son had issues with his Lenovo Flex 5 13 Chromebook. Resetting the Chromebook back to original factory settings may correct issues. You can reset this Chromebook by following these instructions: https://support.google.com/chromebook/answer/183084?hl=en&ref_topic=3417251. If the issues continue, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378.