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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 146 reviews

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82%
would recommend
to a friend

Customers are saying

Customers find value in the Horizon II's large screen size and ease of use, frequently praising its performance and touchscreen responsiveness. The portability and battery life are also highlighted as positive aspects. However, some users express dissatisfaction with the lack of an HDMI port and CD drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 146 reviews
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    I love my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect perfect perfect touch screen and solid works better than expected

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Horizon II 27. We are pleased that this system is working so well for you. lenovo

  • Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is very fast. Excellent choice. A+. The ram is 8GB @ 1600 Mhz. If you add a Solid State Drive the overall performance will be a lot faster.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died after 2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed in this unit. The computer was lagging almost from the get go and completely died after just 2.5 months of use. Contacting Lenovo Technical Support was a terrible 2 week long process. Come to find out the computer wasn't being manufactured anymore and all parts were on backorder. After getting the run around I finally went back to the local Best Buy where I purchased it. They confirmed the computer was dead and allowed me to exchange it for a different brand computer. Will not be buying any Lenovo products again due to their poor technical and customer support.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Attractive and easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the style of the form factor which match the Surface hardware. Windows 10 platform provided quick implementation and fast results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent big screen tablet + desk top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am very satisfied with the product and loving working on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy and amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product. .Salesman was the best would go back in a minute for advise from him.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this all in one because it seemed to have the best options. It's been nothing but problems from day one. 2 hours on the phone with their support and still can't reliably connect to the internet. When it does connect its significantly slower than my 4 year old HP laptop. Took it to the in store geek squad who told me it's working fine. The customer service rep said we couldn't return it (34 days after purchase). Currently the computer is a $1600 desk weight. DO NOT PURCHASE. This is a terrible product and neither lonovo or Best Buy will stand behind it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of stuff to learn.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant. has everything i need. worth having.go for it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the big screen . Once the touch screen was working it was everything I had read about. I use it for my online classes obtaining my MSN. You can do multiple tasks at once without slowing or interference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was extremely helpful. I am very glad the salespeople are knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and worth every penny! Don't be afraid to spend the extra it is worth it

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    27 Inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is great Got rid of 1/2 the cords and wires under my desk!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent craftsmanship and speed, ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fascinating desktop. First in its class reasonably priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, is one of the best System satisfied my needs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lenovo All In One Desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This desktop computer crashed during the setup process, also emitted a high pitched humming noise from the moment it started until shutdown. Lenovo Tech Support failed to keep the designated appointment scheduled by their staff from a prior call and when we called to further the diagnostic their automated system continually cut us off or placed us with a department not relevant to the issue.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    touch screen stops working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am on my third computer and this one is working perfectly but the previous two the touch screen features stopped working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome spacesaver with a large screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy I finally invested & purchased this computer! It works well with my printer, has a large screen & does everything I need! My grandson loves to play on it and calls it my giant IPad!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A Big Disappointment!! :(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer would not shut down. It would go to power save mode and screen would come on anytime. Sent out for repair via Geek Squad! When computer came back the screen did not light up, while still the computer had the same problem as it was sent out to be repaired. So returned to me with same issue as before being sent out for repair and a additional problem of now the screen does not light up to see the screen.very unhappy.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      There may be driver updates that can help your system perform better. You can follow the link below to Lenovo.com support-drivers and look for new updates for your specific system. Be sure to create a restore point on your system before you make any changes or download any new software.
      http://support.lenovo.com/us/en/products/Desktops-and-all-in-ones/Horizon-Series/Horizon-2-27-Table-PC-IdeaCentre/F0AQ/000PUS?tabName=Downloads&linkTrack=Mast:SubNav:Support:Drivers and Software|Drivers and Software lenovo

  • Rated 4 out of 5 stars

    Great size! Nice features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product by Lenovo. As with any Microsoft powered computer, you have to stay up on the software updates. I have not had the need to use the portable feature of this unit, so can't comment on battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent screen and function. Love this comput.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is great for all functions: Homework and gaming.

    I would recommend this to a friend
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