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Customer Ratings & Reviews

Your price for this item is $339.00
The comparable value price is $529.99

Customer reviews

Rating 4.6 out of 5 stars with 228 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-228 of 228 reviews
  • Rated 2 out of 5 stars

    Worst ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst laptop I've had from Best Buy. Very slow, keeps stopping to ask Wait or cancel. Very unhappy with it.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello,

      Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.

      We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.

      Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 2 out of 5 stars

    Laptop bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for the money do not get!!! Get something better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    this could have been made more clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this without realizing it was not a best buy item. it's a third party and so couldn't be insured. i have to return it because lenova's aren't reliable enough in my experience to not be insured.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    garbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barley works my old laptop works better then this one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good everyday laptop Lightweight. My biggest problem is learning windows 11. Quite different than my older desktop. Just a learning curve. But that’s just the programming. No complaints with the laptop. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good and fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought it for my kids and they work great and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is working fine as of now ...my son got it as a Christmas present

    I would recommend this to a friend