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Customer reviews

Rating 4.6 out of 5 stars with 444 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 444 reviews
  • Rated 1 out of 5 stars

    so disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i've already had to pay a tech guy TWICE to come to my house and get the computer working again. very frustrating. i bought this new computer because i was having trouble with my older one, which i also bought from best buy. i am house-bound, due to health, and it gets expensive to pay a guy every 2 weeks, on average, to get my new computer to run again, and stay alive. randy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GARBAGE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the biggest piece of ISH that I have ever had the unfortunate privilege to own. If I could give it zero or even negative stars, I would. Between Windows 11 that works when it wants to and the overloaded Lenovo applications that slow performance significantly, I should have spent the extra money and bought a Macbook.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worst ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst laptop I've had from Best Buy. Very slow, keeps stopping to ask Wait or cancel. Very unhappy with it.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello,

      Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.

      We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.

      Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 2 out of 5 stars

    Laptop bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for the money do not get!!! Get something better

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi ToharS,

      Thank you for sharing your feedback with us. We're sorry to hear that you are dissatisfied with your IdeaPad 1. We strive to provide the best experience possible, so we'd like to work with you to try to improve your sentiments on the laptop and your experience when using it.

      To start, we'd like to understand what went wrong. Is your system not performing to your expectations? Is it exhibiting any issues or not functioning properly? Any details you share are appreciated.

      We look forward to hearing more from you, so please don’t hesitate to leave us a note in the Q&A section of this product page to continue this discussion and share details on the points we’ve inquired about, along with any further comments you may have regarding your experience.

      Regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    this could have been made more clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this without realizing it was not a best buy item. it's a third party and so couldn't be insured. i have to return it because lenova's aren't reliable enough in my experience to not be insured.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Value level shouldn't mean this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't get too far. The first iteration was cosmetically damaged out of the sealed box. The second attempt had a case that was misaligned and clicked into a new position each time you rested your hands to type.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello,

      Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience if you still have your IdeaPad.

      We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.

      Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this product. I had to reboot the system every time I wanted to open an application that was downloaded.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst laptop I’ve ever had. It’s impossible to navigate and if I could, I’d return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    touchpad does not work. had to return for another crap with non-working touchpad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    garbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery dossent last long and the image of the scream

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I'll find another

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough memory,I'm going to return it. I'm not computer literate and found it difficult to my intended use which was solely photos and videos.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello,

      Thak you for sharing your feedback with us. We're sorry to hear that this IdeaPad was not a good fit for you. If you need assistance with finding the right system for your needs, please let us know., as we're happy to help.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barley works my old laptop works better then this one

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello,

      Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so if you'd like to, we want to work with you to try to resolve this.

      To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.

      If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.

      Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    New laptop purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good everyday laptop Lightweight. My biggest problem is learning windows 11. Quite different than my older desktop. Just a learning curve. But that’s just the programming. No complaints with the laptop. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LENOVO IDEAPAD IN AWESOME

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS LENOVO IDEAPAD IS THE BEST FULL HD LAPTOP I HAVE OWNED. KEEPING MY NURSES NOTES REMINDER IS ESSENTIAL IN MY MEDICAL FIELD. FANTASTIC!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Nice size screen, keys are easy to use. Everything in a use at home laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer especially for the price! I enjoy slight gaming and homework on this device.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi user967346-

      Thank you for choosing Lenovo and sharing your experience with us. We are happy to hear that the IdeaPad 1 is working well for your gaming and school work needs. We aim to offer great user experience and are overjoyed to see that we met our goal.

      Please reach out to us through the Q & A section of this product webpage if you have any questions or need any assistance.

      Best wishes,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Fast and easy ordering and delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great and loved how fast you were able to ship it to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is working fine as of now ...my son got it as a Christmas present

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop levono

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my granddaughter shes able to do wat she needs it to do for her. Only complaint is the battery life could be better otherwise happy with purchase.

    I would recommend this to a friend
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