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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $529.99

Customer reviews

Rating 4.5 out of 5 stars with 277 reviews

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  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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There aren't enough negative mentions yet.
92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-277 of 277 reviews
  • Rated 2 out of 5 stars

    Still waiting for e-receipt

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy to not only purchase a computer but pick up a dishwasher that I ordered online. The computer purchase went smoothly. However, I am still waiting for the receipt that is supposed to be e-mailed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GARBAGE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the biggest piece of ISH that I have ever had the unfortunate privilege to own. If I could give it zero or even negative stars, I would. Between Windows 11 that works when it wants to and the overloaded Lenovo applications that slow performance significantly, I should have spent the extra money and bought a Macbook.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I'll find another

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough memory,I'm going to return it. I'm not computer literate and found it difficult to my intended use which was solely photos and videos.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello,

      Thak you for sharing your feedback with us. We're sorry to hear that this IdeaPad was not a good fit for you. If you need assistance with finding the right system for your needs, please let us know., as we're happy to help.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Open box headache

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware of open box, it didnt have a charger even though it said it had a charger. Best buy showed the issues with it and a missing charger was not one of them. Beware when you purchase open box anything, better check the package before you leave the store. Otherwise laptop works just fine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worst ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst laptop I've had from Best Buy. Very slow, keeps stopping to ask Wait or cancel. Very unhappy with it.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello,

      Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.

      We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.

      Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 2 out of 5 stars

    Laptop bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for the money do not get!!! Get something better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    this could have been made more clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this without realizing it was not a best buy item. it's a third party and so couldn't be insured. i have to return it because lenova's aren't reliable enough in my experience to not be insured.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this product. I had to reboot the system every time I wanted to open an application that was downloaded.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    garbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery dossent last long and the image of the scream

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barley works my old laptop works better then this one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good everyday laptop Lightweight. My biggest problem is learning windows 11. Quite different than my older desktop. Just a learning curve. But that’s just the programming. No complaints with the laptop. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good and fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought it for my kids and they work great and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LENOVO IDEAPAD IN AWESOME

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS LENOVO IDEAPAD IS THE BEST FULL HD LAPTOP I HAVE OWNED. KEEPING MY NURSES NOTES REMINDER IS ESSENTIAL IN MY MEDICAL FIELD. FANTASTIC!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy ordering and delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great and loved how fast you were able to ship it to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I RECOMMEND IT.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IS A GOOD COMPUTER FOR OFFICE AND SCHOOL. I RECOMEND IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is working fine as of now ...my son got it as a Christmas present

    I would recommend this to a friend