The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,115 reviews
Rated 5 out of 5 stars
George laptop
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Down size from my desktop works great . Easy to work with
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that this IdeaPad 1 is working out nicely for you overall.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best, Lenovo
Rated 3 out of 5 stars
Screen broken
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought it in June 2025 and the screen stopped working a few days ago. It hasn't been dropped or bumped. I'm hoping it will be covered by the warranty. Otherwise it was going fine, if a little slow.
Thanks for choosing Lenovo and for sharing your feedback with us. We are sorry to hear that you ran into this issue with your IdeaPad 1. We wish to provide the best experience possible and would like to work with you to try to improve this experience.
If you have already contact Lenovo Support, please continue to work with them to resolve the issue. If not, please reach out to us via the Q& A section of this product page to share details of the issue and we'd be happy to help.
Best regards, Lenovo
Rated 1 out of 5 stars
WHITE SCREEN OF DEATH ALMOST IMMEDIATELY
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
ABSOLUTE JUNK! Within 2 weeks this unit was getting the white screen of death, freezing up, and shutting down browsers, regardless of which one used due to not enough memory. Im not storing much files/data AT ALL! This occurs with one window open or 7. Doesnt matter. Neither Lenovo or Bestbuy will address it. I needed a very basic laptop to simply run multiple windows at once. This one FAILED MISERABLY almost immediately. TOTAL WASTE OF MONEY & TIME. Buyer Beware.
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad 1. We wish to provide the best experience possible for those using our products, and it is disappointing to read that this is not the case for you. We apologize for the convenience that this has caused you, and we'd like to work with you to resolve these issues.
To start with system performance, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
Please update us when you can regarding this and don't hesitate to reach out to us should you have any questions or need further assistance, as your satisfaction is important to us.
Best regards, Lenovo
Rated 4 out of 5 stars
Good laptop
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good laptop for every day use and normal work such as with MS office
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your IdeaPad 1 is a good fit for your use.
Please feel free to reach out to us should you have any questions.
Best, Lenovo
Rated 1 out of 5 stars
Bad product and even worse customer service
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the worst laptop ever made. I bought this on the 20th of August for a birthday present. My daughter started using this on the 30th just after her birthday. 2 weeks later, she turned the laptop on after not using it for a while and the screen started leaking, I took it to best buy who couldn’t determined because nothing was visible, a supervisor took it back at the geek squad, he came back after a while and said there was a crack on the screen causing the lcd crystal to leak, I asked him how this is possible when this has been sitting on a desk and barely used? He said sometimes a little pressure on the screen could cause this. Are you kidding me? A little pressure? What pressure? They suggested I send to manufacturer to see if they could help, I sent it and Lenovo came back with a repair quote of $264.90 for a product that was apparently defective. The top of this is made out of plastic material. DO NOT TOUCH THIS PRODUCT, it is the worst laptop ever, and the manufacturer doesn’t care about customers satisfaction. Horrible people
Thanks for choosing Lenovo and for sharing your feedback with us. We are sorry to hear that you ran into an issue with your IdeaPad 1. We apologize for any inconvenience and dissatisfaction that this has caused you. We understand your perspective, and we appreciate your comments as we wish to provide the best experience possible. We will investigate the matter to make the necessary improvements.
Please don't hesitate to reach out to us via the Q&A section of the product page should you have any questions or need assistance with anything else, as your satisfaction is important to us.
Best regards, Lenovo
Rated 4 out of 5 stars
My review
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is nice I enjoyed working on it. Speed is good and stoagr
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad 1. We apologize for the frustration and inconvenience that this may be causing you. that has stemmed from this. We strive to provide the best experience possible and to start, we'd like to work with you to resolve this issue.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Also, please feel free to share any updates that you may have regarding this and know that you can reach out to us again here via the Q&A section of the product page should you have any questions or need further assistance, as your satisfaction is important to us.
Best regards, Lenovo
Rated 3 out of 5 stars
Functionally basic but annoying
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Functional machine. The keyboard is weird. I have two of these for business. Myself and the other user both have issues with the trackpad. We can't get it to work normally
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad 1 laptops. We apologize for the annoyance that this has caused you, and we'd like to work with you to resolve this issue.
To start, regarding the touchpad, first, in Windows Settings, follow these steps to get to touchpad settings: Bluetooth & Devices > Touchpad. There should be an option to toggle touchpad options there, and please ensure it is on. Also, under the "Taps" option in this part of the menu, you can adjust touchpad sensitivity. If this doesn't do the trick, then try installing any available updates through the Lenovo Vantage app by selecting the "Check for updates" button on the homepage of the app. Then, check for updates in the Settings app by selecting the Windows Updates tab and selecting "Check for updates" button.
Please let us know what else we can do to help improve your experience, as your satisfaction is important to us.
Best regards, Lenovo
Rated 2 out of 5 stars
Lenovo Idea Laptop Open Box
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Laptop ran slow, hadn't even loaded any software on it. Maybe it still had issues since I had purchased it as an open box item.