Customer Ratings & Reviews
- Model:
- 82LX00DGUS
- SKU:
- 10497757
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.0 out of 5 stars
- Display
Rating 4.4 out of 5 stars
to a friend
It's ok for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The touchpad doesn't work it runs pretty slow and can't run more than one tab open
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi BryanS,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad 1. We apologize for the inconvenience that this may be causing you, and we'd like to work with you to resolve this issue.
To start, regarding performance and stability, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
With the touchpad, to first ensure it is toggled on, in Windows Settings, follow these steps to get to touchpad settings: Bluetooth & Devices > Touchpad, and ensure it is set to on. Next, if touchpad issues persist after it being toggled on and system updates, under the touchpad toggle, there should be an option to toggle touchpad options there. Also, under the "Taps" option in this part of the menu, you can adjust touchpad sensitivity.
We hope that this helps, and please update us when you can regarding this. You can reach out to us again via the Q&A section of the product page should you have any questions or need further assistance.
Best regards,
Lenovo
I spent two hours just trying to get this to work.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent two hours just trying to get this to work. Why is it that with a Mac you just open it and start working?
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi SergeyS,
Thank you for sharing your feedback with us. We are sorry to hear that you had trouble with your IdeaPad. We apologize for the frustration and inconvenience that this has caused you. If you are experiencing an issue, we'd like to work with you to resolve this.
To start, please share what details you can with us so that we can provide some troubleshooting steps to follow. Also, you can contact Lenovo Support at: 877-453-6686, to work with them to answer any questions, and address your issues or concerns.
Please update us when you can regarding this.
Best regards,
Lenovo