Customer Ratings & Reviews

For me I'm very happy with the performance and speed. I'm not a gamer so I can't speak to the computer in that respect. Streaming movies, boot time, running programs and documents are a breeze and are really all I use this or any other laptop for. Would purchase again.

Bought for my wife as a gift. She loves it. Likes the touchscreen and ease of initial setup. Only minor complaints, keyboard not backlit, McAfee preinstalled is a no, but it included a Norton with lifelock free 6 months so she switched to it, touchpad is not great (bought a mouse and wireless keyboard anyway so no big deal. Overall a very good deal. If there was a way to do 4.5 stars, that would have been more accurate.

So much faster than my previous laptop. Easy to use. Best purchase I've made in a while.

Nice for a basic laptop. Great size, nice screen and light weight. Perfect for travel.

Great item , I really enjoy the battery life and speed!

Excellent laptop. Lightweight. Easy to transport room to room it in my bag on a trip. Strongly recommend

I was very impressed with the assistance I received at Best Buy. There was no pressure to purchase, just a lot of helpful information which assisted me in purchasing this laptop. I am very happy with the purchase and would recommend Best Buy to anyone who was looking for a new laptop.

I've had this laptop for just a week and so far I have no complaints. This is my first laptop I got it to replace my aging desk top pc. The battery is long lasting and charges fast. I am used to windows 10 so windows 11 takes a little getting used to. It was easy to get out of windows S mode and set up was easy. The 15" screen is clear and sharp, text is easy to read. Keys are not backlit but not an issue for me. I would recommend this laptop.

Highly recommend this laptop! The screen has the quality of an luxury flat screen TV, along with the touchscreen feature for extra convinience. It does comes with a lot of updates before and after starting up, but it is for smooth operations so you don't have to worry about freeze ups. Good thing I bought it on a sale price too. If anyone is on the hunt for a laptop for office work or basic photo editing, consider this one!

This is my second Lenovo IdeaPad. The only reason I replaced the first one was that I can't upgrade to Windows 11 on it. For my use, this is ideal - recording recipes for a radio show, creating documents, e-mail, casual gaming, Community College use. I would definitely recommend it!

i got the laptop on black friday so it was a pretty good deal, the laptop is still un-scratched and works perfectly specially the touch screen

I came into the store recently in search of a new laptop for work after mine unexpectedly broke. It had been years since I last bought one, and honestly, I was feeling a bit overwhelmed and out of the loop when it came to current tech. Thankfully, I was helped by an amazing agent who completely turned the experience around. She was incredibly patient, knowledgeable, and genuinely cared about helping me find the right fit. She took the time to walk me through all my options, answered every single question I had (and I had a lot!), and made sure I understood everything before making a decision. What really stood out to me was how she didn’t just sell me a laptop—she made sure I went home with something that exceeded my needs. Her service was thoughtful, thorough, and far beyond what I expected. I left the store not just with a great device, but also feeling confident and completely satisfied with my purchase. This kind of above-and-beyond service deserves recognition. I walked in stressed and unsure walked out happy, informed, and ready to tackle work again. Huge thank you to her and the team!

I've had it for a few weeks and it works very well so far. My last computer was also a Lenovo so this was an upgrade. It was on sale and a real bargain. I will stick with this brand in the future. I prefer the style of the keyboard compared to other keyboards.

Easy set up. Fast enough for personal or light business. Great value

Got it to use for our workouts and offline stuff. Does the job!

I got this laptop because my Macbook wasn’t able to use Excel or Powerpoint and I needed them for my college classes. One benefit I didn’t even think about was the fact that Steam games work on this! The fan can get a little loud if you use it for long enough but overall it’s a great laptop. I would recommend this to all incoming college freshman

1 year in this has been a great computer and seems to be a quality budget build.

I've only had the Lenovo Ideapad 1i a little over a month, but so far I find it fast and efficient at whatever I need to do. I don't do gaming. I just use it for the internet, email, Adobe documents, etc. I just needed to upgrade my old machine to Windows 11, so this definitely does the trick and is fast.

Easy to setup. Easy to use. Easy to setup second monitor. Fast processing.

Its great laptop for daily uses. Touch screen is amazing and its too lightweight as well.