Customer Ratings & Reviews

We are sorry to hear that you are having issues charging your Lenovo IdeaPad 330s-15 laptop. This may be due to power management software within the BIOS and drivers that are out of date. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.

The Lenovo IdeaPad 330s-15 laptop ships with a 2CELL 30WH, Lithium Polymer battery, with a battery life of up to 7 hours of battery life. To get the maximum battery life, be sure there are no unwanted programs running in the background, draining the battery. Here is a link to some tips for finding out what is draining your battery:
https://www.laptopmag.com/articles/battery-saver-windows-10. Then, to maximize battery life, try changing your power management setting to a more conservative one. You can do this in the control panel, in the power management category on your system. Select a more conservative power management setting to extend battery life. If battery life has still not improved after these steps, try a reset of the battery. Here is a link to instructions for resetting a non-removable battery. If you need further assistance, we recommend you call Lenovo Tech Support at: 877-453-6686. Here is the link:  https://www.techwalla.com/articles/how-to-reset-a-laptop-battery

Windows 10 S-Mode Operating System should not crash. If you have switch out of S-Mode to Windows 10 Home operating system, first, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programing errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If you can not boot to the Windows 10 desktop to perform a factory reset, this system is equipped with OneKey Recovery System. There is a very small pin hole on the right side of the device, right near the SD card slot on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.

Thank you for choosing the Lenovo IdeaPad 330s-15 laptop. We are pleased to hear that the value, features and performance of the IdeaPad 330s-15 meets your computing needs so well. The Lenovo IdeaPad 330s-15 ships with a powerful Quad-Core/Eight-Thread Intel Core i5-8250U processor, 8GB of DDR4-2400MHz RAM. This configuration has a 15.6" (measured diagonally) 1920 x 1080 (FHD) resolution screen, with a brightness level of 250 nits. The Lenovo IdeaPad 330s-15 ships with a 1TB standard hard drive, supported by 16GB of Intel Optane Memory. This configuration can handle many of today's most demanding programs and is good with multi-tasking. If this describes the kind of computing you do, the Lenovo IdeaPad 330s-15 will be a great choice for you.

The Lenovo IdeaPad 330s-15 laptop ships with a 2CELL 30WH, Lithium Polymer battery, with a battery life of up to 7 hours, depending on the work that the device is performing. To maximize battery life, first adjust your battery saver settings. Here is a link to instruction for doing this in Windows 10:  https://www.digitalcitizen.life/how-use-configure-battery-saver-windows-10. Next, to maximize battery life, be sure there are no unwanted programs running in the background, draining the battery. Here is a link to some tips for finding out what is draining your battery:
https://www.laptopmag.com/articles/battery-saver-windows-10. Also, to maximize battery life, try changing your power management setting to a more conservative one. You can do this in the control panel, in the power management category on your system. Select a more conservative power management setting to extend battery life. Finally, if the battery life does not improve, a battery reset may help. Here is a link to instructions for reconditioning a non-removable battery, using the Battery Management Software installed on the computer. If you need further assistance, we recommend you call Lenovo Tech Support at: 877-453-6686. Here is the link: https://help.business.uconn.edu/index.php?pg=kb.page&id=169

Thank you for choosing the Lenovo IdeaPad 330s-15 laptop. Please keep in mind, This model is not user upgradable. A certified technician must do all of the work, so as to not void the warranty. This model ships with integrated graphics processing which is the Intel UHD Graphics 620 version. The Lenovo IdeaPad 330s-15 ships with a powerful Quad-Core/Eight-Thread Intel Core i5-8250U processor, 8GB of DDR4-2400MHz RAM. This configuration has a 15.6" (measured diagonally) 1920 x 1080 (FHD) resolution screen, with a brightness level of 250 nits. The Lenovo IdeaPad 330s-15 ships with a 1TB standard hard drive, supported by 16GB of Intel Optane Memory. This configuration can handle many of today's most demanding programs and is good with multi-tasking. If this describes the kind of computing you do, the Lenovo IdeaPad 330s-15 will be a great choice for you.

Thank you for your update. We are pleased to hear that the solution we provided earlier fixed the issue you were having with your web cam. Regarding the touchpad sensitivity, you can make adjustments to the touchpad in your system settings. You can get there by clicking on the magnifying glass at the bottom left of your Windows 10 screen. Type "touchpad" in the search window. Select "Mouse & touchpad settings" from the list of choices. You can make general adjustments to the touchpad there. You can also select "Additional mouse options" for more detailed adjustments to the touchpad sensitivity by increasing the delay of the touchpad. The IdeaPad 330s-15 ships with stereo 2W speakers and Dolby Audio Premium sound enhancement software. For the best audio experience, be sure Dolby Audio Premium is turned on and adjusted to your personal preferences. If you have questions about your Lenovo IdeaPad 330s-15 laptop, ask your questions here or call Lenovo Tech Support at: 877-453-6686.

Thank you for choosing the Lenovo IdeaPad 330s-15 laptop. With regard to the onboard audio, this system ships with stereo 2W speakers and Dolby Audio Premium sound enhancement software. For the best audio experience, be sure Dolby Audio Premium is turned on and adjusted to your personal preferences.

Thank you for choosing the Lenovo IdeaPad 330s-15 laptop. This model ships with a 2CELL 30WH, Lithium Polymer battery, with a battery life of up to 7 hours, depending on the work that the device is performing. To maximize battery life, first adjust your battery saver settings. Here is a link to instruction for doing this in Windows 10:  https://www.digitalcitizen.life/how-use-configure-battery-saver-windows-10. Next, to maximize battery life, be sure there are no unwanted programs running in the background, draining the battery. Here is a link to some tips for finding out what is draining your battery:
https://www.laptopmag.com/articles/battery-saver-windows-10. Also, to maximize battery life, try changing your power management setting to a more conservative one. You can do this in the control panel, in the power management category on your system. Select a more conservative power management setting to extend battery life. Finally, if the battery life does not improve, a battery reset may help. Here is a link to instructions for reconditioning a non-removable battery, using the Battery Management Software installed on the computer. If you need further assistance, we recommend you call Lenovo Tech Support at: 877-453-6686. Here is the link: https://windowsreport.com/laptop-battery-not-charging-windows-10/. For 2018, Lenovo retained its place for a second year as the best laptop vendor:
https://www.laptopmag.com/articles/laptop-brand-ratings

Model number 81F500NSUS was first available September, 2018. Lenovo lists the date of manufacture on the original product box in this format: YY/MM/DD or December 06, 2018. That would have been the date Windows 10 Operating System was factory installed on the computer. The Lenovo IdeaPad 330s-15 laptop ships with a 2CELL 30WH, Lithium Polymer battery, with a battery life of up to 7 hours, depending on the work that the device is performing.

The Lenovo IdeaPad 330s-15 laptop ships with a 2CELL 30WH, Lithium Polymer battery, with a battery life of up to 7 hours, depending on the work that the device is performing. To maximize battery life, first adjust your battery saver settings. Here is a link to instruction for doing this in Windows 10:  https://www.digitalcitizen.life/how-use-configure-battery-saver-windows-10. Next, to maximize battery life, be sure there are no unwanted programs running in the background, draining the battery. Here is a link to some tips for finding out what is draining your battery:
https://www.laptopmag.com/articles/battery-saver-windows-10. Also, to maximize battery life, try changing your power management setting to a more conservative one. You can do this in the control panel, in the power management category on your system. Select a more conservative power management setting to extend battery life. Finally, if the battery life does not improve, a battery reset may help. Here is a link to instructions for resetting a non-removable battery. If you need further assistance, we recommend you call Lenovo Tech Support at: 877-453-6686. Here is the link:  https://www.techwalla.com/articles/how-to-reset-a-laptop-battery

The Lenovo IdeaPad 330s-15 laptop, model number 81F500NSUS, ships with 16GB of Intel Optane Memory which works with the 1TB standard hard drive. The Intel Optane memory will boot this device from off to the Windows 10 desktop in less than 10 seconds. Optane Memory will also provide quick recall of those programs and files that the specific user accesses the most. If you are experiencing slow boot up, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programing errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

Thank you for choosing the lenovo IdeaPad 330s-15 laptop. We are pleased to hear that the performance of the IdeaPad 330s-15 meets your computing needs so well. The Lenovo IdeaPad 330s-15 ships with a powerful Quad-Core/Eight-Thread Intel Core i5-8250U processor, 8GB of DDR4-2400MHz RAM. This configuration has a 15.6" (measured diagonally) 1920 x 1080 (FHD) resolution screen, with a brightness level of 250 nits. The Lenovo IdeaPad 330s-15 ships with a 1TB standard hard drive, supported by 16GB of Intel Optane Memory. This configuration can handle many of today's most demanding programs and is good with multi-tasking. If this describes the kind of computing you do, the Lenovo IdeaPad 330s-15 will be a great choice for you.