Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $499.79

Customer reviews

Rating 4.6 out of 5 stars with 2661 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 2,661 reviews
  • Rated 2 out of 5 stars

    Runs Slow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop due to it’s good reviews. Upon getting this laptop it has run slow, and at times won’t connect to my wifi. Really frustrating while trying to work on school work. Not a terrible laptop for the price, but next time I would do more research and probably not purchase this laptop brand again.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, allison. We are sorry to hear that you encountered issues with your IdeaPad. To help remedy this, first, we recommend checking for and installing any available updates through Lenovo Vantage and Windows Update Settings to help ensure you are running the latest software and drivers. Outdated and unstable software can cause systemwide stability problems. If your issue persists after applying updates, we recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, for assistance. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 3 out of 5 stars

    Lenovo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth is very sub par, otherwise very nice laptop. Hot spot works great also.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No issues

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. Don't use much but when I do it loads fast.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad tech was in a hurry that day

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was an "Open Box" purchase. Everything was included. First power up - Windows 11/s went into a windows install loop - . Looks like the Windows/11 S install image was from a network drive install. Had to hit power button a few times to get into Windows troubleshooting mode. Did a complete windows reset installation. The only lost was my time (couple hours). If I would have been a regular non-geek customer it would have had to be sent back, or a few hours of phone support I like the product, delivery time, price and method - but the Geek squad tech was in a hurry that day.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not durable

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not very durable. One bump or drop at it is cracked or chipped. The top does not stay strong when opened multiple times.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not something I would tell a friend to buu

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not the worst. Very slow loading just emails. Would not advise to a friend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hopefully just a fluke!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was easy to activate and worked for several days before becoming totally unworkable. The Geek Squad tried everything to get it fixed, but they finally declared it defective. We ended up having to put more money toward a similar replacement.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Suzanne Autrey

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lags a little, not due to Internet it is user friendly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    h

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor battery life, hard to navigate at first. screen view is clear

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ms.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems ok so far-I am not a heavy user but I do check on internet and use email a fair bit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t like it but

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like the product … I found something that suit my needs better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    basic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your basic computer. Just what I need. Glad I got it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrated

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this a little over a year and now it will not hold a charge. Very frustrated that we have to buy a new laptop AGAIN, as the battery is no longer sold by Lenovo.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product meets expectations for the price point we used

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY LENOVO PRODUCTS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful product. Will never buy Lenovo again. Stopped charging after two years and I was told it would need a $200 repair or buy a new laptop. Horrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Purchase

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t shut down. Broke within a year and few months with minimum use. I might have used it for max 100 hours. Not worth it. Save your money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worth what it costs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is working well and meets the expectations from the specs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good choice,if you are looking for a laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality at a fair price

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for the money. Seems plenty fast and reliable

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually thought of I got a Lenovo that would be fine. I have had one before so I got this one and this one sucks. Battery life fair Speed fair I hate to say that I wouldn't recommend this particular Lenovo to anyone.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Kaikai25. We are sorry to hear that your IdeaPad 3i fell short of your expectations. We appreciate your trust in our brand and we want others to feel that as well, which is why we offer a wide range of products for various uses. If you feel this was an issue with the device itself, in the future, please feel free to contact our tech support team for assistance. If you feel this was not the device for you, when looking for your next computer, we recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo