Customer Ratings & Reviews
- Model:
- 82H803SBUS
- SKU:
- 12011968
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
to a friend
Just another unsatisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery out of box is extremely poor Maybe 2 hours using it as homework. Most likely reason for store to get rid of them Pretty sad. Speaker and camera just barely loud enough for zoom
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, DanF. We are sorry to hear that your IdeaPad has fallen short of your expectations. To increase battery life, in the Lenovo Vantage application on your IdeaPad, users can make adjustments to optimize and prioritize battery life. Also, in Vantage, users can make sound and camera adjustments. These changes could help to improve your user experience. We appreciate you taking the time to share your experience with us.
Awful product/awful service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer failed within two months of ownership was sent in to Lenovo for repair and was received back in the same non-operational condition. Customer service has been horrible.
No, I would not recommend this to a friendDecent for the price but can find much better deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent but not a great performance laptop Trackpad is not that great
No, I would not recommend this to a friendThe worst
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it December 25, 2023 and by May 2024 it started giving me problems. Long story short had to send it to get fixed and a month later it stopped working again.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Sher. We are sorry to hear that you are having trouble with your IdeaPad. To try to resolve this, we recommend reviewing similar issues solved on Lenovo Support forums (https://forums.lenovo.com/t5/English-Community/ct-p/Community-EN), or you can contact Lenovo Support directly here: 877-453-6686, to speak to someone for help. We appreciate you taking the time to share your experience with us.
It’s okay
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good work laptop, but if you want to play games it runs terrible.
No, I would not recommend this to a friendGreat for about 3 hours.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not even 1 day before it would not load properly- it took 2.5 hours of re-starting until I was able to reset it to erase my personal data. Heading back to Best Buy this morning to get rid of the thing.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, SuzanneB. We are sorry to hear that you encountered an issue with your IdeaPad, leading to you returning it. In the future, should you encounter an issue with our product, please feel free to reach out to Lenovo Tech Support, as by providing a representative with details of your issue, they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Poor quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great for a month then gradually the keypad started sticking then by month 3 the touch pad started working intermittently. Don’t waste your money.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, CliftonS. We are sorry to hear that you are having these issues with your IdeaPad. To try to resolve this, we recommend reviewing similar issues solved on Lenovo Support forums, or you can contact Lenovo Support directly here: 877-453-6686, to speak to someone for help. We appreciate your time in writing this review.
4 months and it is broken
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun while it lasted. It was a good computer for the short time i used it then it made a little popping sound and would never tuen on again.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, JodieW. We are sorry to hear that you are having trouble with your IdeaPad. To try to resolve this, we recommend reviewing similar issues solved on Lenovo Support forums (https://forums.lenovo.com/t5/English-Community/ct-p/Community-EN), or you can contact Lenovo Support directly here: 877-453-6686, to speak to someone for help. We appreciate your time in writing this review.
Charging port driver died.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charging port driver died about 8 months in. Support not helpful.
No, I would not recommend this to a friendBad service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad service. Best Buy ny is worst of all. Always bad experience when visiting queens Blvd Best Buy in queens
No, I would not recommend this to a friendN/a
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have liked a salesperson to help answer my questions should have went somewhere else only 1 person was in department with many people needing help
No, I would not recommend this to a friendbest buy is a scam
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy lost my laptop, told me I'd get a replacement after 8 days everything is cancelled and I'm left with no laptop and no money AWESOME DEAL!!!!!!!!
No, I would not recommend this to a friendReviews can be deceiving
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.System failure four hours into opening laptop. Feels cheaply built. Battery had to be charged twice during its four hour life span.
No, I would not recommend this to a friendpoor computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the touch pad is terrible and the battery doesn't hold a charge for over a couple hours
No, I would not recommend this to a friendReview of laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Facing many issues since I bought this . Was having lot of audio issues , laptop is also so slow .
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, HarikrishnaV. We are sorry to hear that you encountered an issue with your IdeaPad 3i. To help remedy this immediately, we recommend applying any available updates in both Lenovo Vantage and Windows Update Settings. After applying these updates and restarting your system and your issues persists, we also recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Poor performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not powerful enough for Win11. Basic calculator delays. Touchpad response is horrible. Zooms when scrolling. Type jumps around. Worst laptop I have ever purchased
No, I would not recommend this to a friendUnhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unhappy was recommended to buy this by you. Then you want me to spend more money to have a geek squad to come out
No, I would not recommend this to a friendReturned Unopened
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot provide an honest assessment of this product because I never used it. It was a gift that I didnt need, therefore I returned it.
I would recommend this to a friendNot as advertised.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't download zoom for meetings. I bought this laptop for a simple purpose yet it won't allow me to download any apps.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, Kariman. We are sorry to hear that you ran into an issue with your IdeaPad. To help remedy this and for clarification, this model IdeaPad comes with Windows 11 Home in S-Mode. Windows 11 in S-Mode – it is a more secure, lighter version of the Windows 11 Operating System that only allows the downloading of applications from the Microsoft Store. If you try to launch or install an executable or .exe file, the system prevents it. If you still have your IdeaPad and you desire to switch to Windows 11 Home to download necessary software, here is a link to a Microsoft webpage that shares how to do so: https://support.microsoft.com/en-us/windows/windows-10-and-windows-11-in-s-mode-faq-851057d6-1ee9-b9e5-c30b-93baebeebc85
My options
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is very slow and more importantly the without power, battery staying only two to three hours
No, I would not recommend this to a friend