Customer Ratings & Reviews

This laptop is great for the price no issues at all.

The computer is working just fine. The Windows 11 it comes with seems to have kidnapped it. First it was the computer ran in S mode, supposedly to help it run more efficient and increase the battery run time. But it prevented the download of any software not included in the Windows store. Once disabled, I tried to change the default web browser, following the instructions to the letter. But again, I ran into a roadblock and don't know a way around it. So right now I am forced to use the Microsoft web browser and cannot sync it up with my android phone. If you are a Microsoft fan, then this is an excellent machine. If your preference is to use Google as your browser, keep shopping.

Awesome even for a low budget gaming. Can't run too many titles, but can definitely handle modded Sims 4 with a mod folder almost over 10GB :p

This is a great product. Recommended if you are on a budget and want something durable

Good tablet for high-school. Better than a Chromebook. Good screen quality and decent processing speed.

Bought this for my husband after comparing a few different laptops with similar features. I felt like this one had the best bang for the buck at its sales price. He's been very happy with it and has recommended it to others.

Information for this laptop was transferred from the old device to the new device. It absolutely fits my needs however I specifically asked for a backlit keyboard - does NOT have. I do not care for the gaming options that keep popping up as I said I would never use.

Very versitile and best bang for the bucks. I was looking for something simple but powerful. Though the case structure is very filmsy like I could break the fan vent by pushing my thumb in. It's a trade off for price I guess.

It’s really good and it’s a great it’s helped me allot

This computer meets all of my needs. I use it for writing and general social media and some light photo editing. Its fast, boots up quickly, and it works well for what I use it for.

Transaction went very well. Data was transferred from my old laptop by the "GeekSquad" without a hitch. Everything worked well upon startup and has continued to work well.

Good for the price, bought it as a gift but they wanted more specs so returned and went for higher model

I bought this for school and it hasnt let me down. This laptop has worked great for me. The battery life is soso, but that was to be expected with a 3 cel bat. Overall it was a great purchase.

I must say I love this laptop. I always have used HP but this baby right is the best thing I have bought to work from home. Thank you

I have always bought Dell computers. But this time it was just to expensive. So I tried this one. I love it more than any Dell I have ever had. This is a very good computer.

This laptop is perfect for what I was looking for in a laptop. Every use in this laptop is just so convenient. I love everything about it. 10/10 Would definitely recommend to anyone who is in need of a laptop for a great price.

I was looking for a basic laptop to do some internet work and surfing. This came up at a great discount and I couldn’t be happier. It works as I should, fast boot up is a plus! This is a great personal laptop . Works fine for everyday needs.

Best Buy has the most terrible customer service I have experienced in a looong time. Don't shop there often but went in to buy a laptop that I had previously researched. It should ahve taken 5 minutes to grab it, pay and go. Instead, I waited on the sales floor for over 45 minutes while the only sales rep in the computer department helped an elderly customer walk through the entire history of laptops vs desktops and then line by line through the warranty. 45 freaking minutes while others sales people wandered aimlessly but couldn't help in his department. I eventually stood there and ordered the laptop from my phone while I waited. When my online purchase was complete I walked out ofthe store and waited for my delivery. The store itself was almost completely empty as usual. The laptop arrived and is working great.

Great for its limited purpose. Since wife is using it for emails and some websites, I did not disable the built in security that limits downloads from sites other then Microsoft Store.

Love my laptop has touchscreen perfect for work fun and kids.