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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 360 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the LOQ 15.6" Gaming Laptop's strong overall performance and speed, with some appreciating its portability and design. However, some customers have expressed concerns about the battery life, RAM, heat dissipation, and storage capacity. While the laptop is praised for its quiet fan, the battery life appears to be a significant drawback for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 360 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Laptop Ever!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I've ever had!! Reliable, Fast, Battery life lasts me all day.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi AbrahamM,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this LOQ 15 is the best laptop you've had.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Gaming system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Quality is great easy to set up. Battery life not too good but overall I love my labtop.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey TalishaW,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      Regarding your issue with battery – as you may know there are lots of variables that contribute to battery and in gaming laptops that can increase even more due to their high-powered processors and graphics cards. If you want to squeeze out more battery life and are completing non-intensive graphics tasks, you can utilize the MUX switch built into this model to turn off the dedicated GPU to greatly decrease power draw. This can be done in the Lenovo Vantage app > top right box > GPU working mode, then choosing your preferred method. Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both words, along with custom settings configurable in Lenovo Vantage. You could also press the Fn + R key combo to toggle to a lower refresh rate for even more power conservation.

      We are glad to hear that you are otherwise loving your LOQ 15.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bad thing is the battery life, other than that it is a good laptop for the price

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Ruben,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      Regarding your issue with battery – as you may know there are lots of variables that contribute to battery and in gaming laptops that can increase even more due to their high-powered processors and graphics cards. If you want to squeeze out more battery life and are completing non-intensive graphics tasks, you can utilize the MUX switch built into this model to turn off the dedicated GPU to greatly decrease power draw. This can be done in the Lenovo Vantage app > top right box > GPU working mode, then choosing your preferred method. Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both words, along with custom settings configurable in Lenovo Vantage. You could also press the Fn + R key combo to toggle to a lower refresh rate for even greater power conservation.

      We are pleased to read that this LOQ 15 is working well for you overall.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need further assistance, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sales staff professional services job well done

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Not the best gaming laptop, but decent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop, but it has issues with stuttering in a lot of games. Seems to happen mostly in fullscreen, running in windowed mode cuts down on the issues. This and other issues are known problems with LOQ laptops and have led to a lot of frustration. In retrospect I should have gone with a different line.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good recommendation by the store employee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for what i was looking to use it for

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi RyanN,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this LOQ 15 is perfect for your use.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Good light weight gaming system.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried Trine 5 for gaming and it ran smooth. Seems like a nice system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect laptop for my gaming needs. I happy with my choice.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi RebeccaK,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this LOQ 15 is perfect for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Idkkk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty good runs smoothly on all games it just kind of lags in Roblox

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this LOQ 15 is working well for you. We recommend ensuring the Roblox software is up to date, as this can address in-game performance bugs.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenovo Gaming Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using couple months, and I love the product. Had been traveled to diff state due to business trips, and I enjoyed playing game at night in my hotel room with this gaming laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fan Noise and Efficiency

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PC works greatly and efficiently. As for the fan, I dont think I have one day hear the sound. Therefore, i recommend it for anyone

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Abiodun,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this LOQ 15 is working very well for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and excellent graphics. Also battery life is awesome

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Esteban7,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this LOQ 15 is working excellently for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, haven't had a problem with it so far

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Jojoey,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop lowkey amazing runs extremely smooth and it’s great for the price

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi JayC,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this LOQ 15 is working quite well for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greg Franklin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Performance is amazing Overall I’m impressed with the quality and thankful for great service at Best Buy

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey GregF,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are impressed with your service received at Best Buy and that your experience with the LOQ 15 has been amazing.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great lsotop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on this laptop purchased for my dad. He loved it! Easy to set up. Sturdy case.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is the best computer I ever got it was my dream to get a gaming computer that I can use for school and work

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey ReginaC,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this LOQ 15 is the best computer for you and your use.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Runs well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs well for a great price! Would recommend getting during a sale.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi IgnacioM,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this LOQ 15 is working well for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just as expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs just as expected! Seems sturdy, and doesn’t get super hot. The fans work great.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MatthewK,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this LOQ 15 meets your expectations.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenovo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great lapto ready to play , so fast excelent gameplay

    I would recommend this to a friend
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