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Customer Ratings & Reviews

Your price for this item is $326.99

Customer reviews

Rating 4 out of 5 stars with 33 reviews

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82%
would recommend
to a friend

Customers are saying

Customers are pleased with the ThinkPad 14" Refurbished Laptop's price and condition. Many reviewers mentioned that the laptop is an excellent value for the price, and several were impressed with the excellent condition of their refurbished laptops.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-33 of 33 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for high school/college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, affordable, not too big, not too small. Best laptop I've owned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You can't go wrong with a Lenovo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for my computing needs wouldn't have it any other way.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beware of this purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this reburbished laptop, and soon learned that the battery is not an official Lenovo battery. That means every time you turn on the computer, you will get an error message reminding you that you are not using a genuine Lenovo battery, AND the battery will not charge. Unfortunately, I'm right at one year for the warranty (my partner seldom uses the laptop and just dealt with the error message until I saw it), so a return/repair is out of the question. If you keep the laptop plugged in, and don't mind pressing escape every time you turn on the computer, I guess it will work for you.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    Needs new Hard Drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has used this computer in college for Google Drive and Netflix. It worked fine to begin with. However, the computer is now useless. The Tech officer at my office examined it and said it needs a new hard drive. It basically won't start up completely. At this point, I have spent $375 on a computer that lasted my daughter for 3 months. Why did Best Buy have this computer out there when it was not ready. I hope that Best Buy corrects this situation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I ever made. The start up is amazingly fast and I am able to multi task with out any problems.

    I would recommend this to a friend
  • Cons mentioned:
    Broken, Cheaply made

    Rated 1 out of 5 stars

    received broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could not use because it was broken and cord did not fit.....seemed cheaply made

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my kid, works great for school and he can play video games that he likes, would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE Lenovo Think pad meets all my demand daily and its perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast for downloading. We've purchased 2 Lenova laptops

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fan error 10 days after setting up laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop would not boot up due to a Fan Error 10 days after receiving the laptop. It was a refurbished machine. Best Buy allowed me to return the laptop, so 5 stars for Best Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Fantastic Workhorse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer arrived in great shape. Mine looked very lightly used at most. Performs perfectly. Nice upgrade from the T420.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. It is fast and I love the keyboard on it. I bought it for schoolwork and it's perfect. Would definitely recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Old Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is an old Frankenstein. It originally had Windows 7 installed. It is minimally 4 years old, That means the processor and so forth have been replaced. It ran slow for an I5 processor. This was sold directly from Best Buy not the marketplace. Highly recommend you avoid this purchase.

    No, I would not recommend this to a friend
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