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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 22 reviews

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Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the price, speed, and portability of the V14 IIL 14" Laptop. They find it to be an excellent laptop for the price, very nice, fast, and easy to use. It is also portable and can stream videos fine.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop for the price we paid ($449)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t game on my PC. I can get from 5-8 hours of regular research and typing done without a charge. It runs well for school and watching videos across multiple streaming platforms. It doesn’t use S mode, so you should have access to essentially every app/program. It starts up very quick, easy to use, keyboard is solid (no lights), and it runs smoothly. Volume is adequate, speakers are below the keyboard pointed towards the user. We attach it to a Bluetooth speaker if we need it to be louder. It’s a mid range spec PC that was running 600-700 when we were shopping. Got it for 449 as a daily deal. Screen resolution is basic, but we weren’t looking for something to match our tv quality. If you can find this PC under 500, I think it is definitely a great budget PC.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo V14 Laptop, model number 82C401JHUS. This configuration ships with Windows 10 Pro 64-bit Operating System, English Version. We are pleased to hear that the V14 Laptop meets your computing needs so well. Lenovo

  • Pros mentioned:
    Portable
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Value for Your Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for basic personal use and it works fantastic. I am able to read emails, download files, track my rental property, and play Roblox with my son. It is portable and can stream videos fine. Speed is fast for basic excels, emails, and videos. If I had to critic it I would say the battery life is not great (8 hours on one charge) and it does not have HD type graphics but it still looks great.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo V14 Laptop, model number 82C401JHUS. This model ships with a 14 inch (screen size measured diagonally) TN - FHD (1920x1080) screen, with a brightness level of 220 nits and an Anti-glare coating. We are pleased to hear that the performance of the V14 laptop meets your computing needs so well. Lenovo

  • Cons mentioned:
    Camera, Disk space

    Rated 4 out of 5 stars

    Working good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed because my other computer became terminal (wifi connection constantly dropping, system disk failure/corruption). This new one is working out well so far (22 days). Purchased opened box in excellent condition. My only issues are it doesn’t have as much disk drive space and no optical drive compared to my previous computer. Also, the camera isn’t as sharp for video chat, but I barely use it so it’s not a deal breaker.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Updating

    Rated 2 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is average. Ok for use to do school papers. Otherwise not recommended. Constantly has to be reset, updated and the battery life is not very good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Affordability, Fast

    Rated 5 out of 5 stars

    Back to College in style with this laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and powerful back to college laptop. Speed, versatility and dependable.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo V14 Laptop. We are pleased to hear that the value, features and performance of the V14 Laptop meets your computing needs so well. Lenovo

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good for Remote Work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop for the price. Bought it on sale. Light and durable

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo V14 Laptop. We are pleased to hear that the value, features and performance of the V14 Laptop meets your computing needs so well. Lenovo

  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love it for classes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good laptop. I bought it for my cousins and online classes. Runs all necessary apps in a fast way and its easy to type on it. Great display. I would recommend it for classes!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo V14 Laptop, model number 82C401JHUS. We are pleased to hear that the V14 laptop is working out so well. Lenovo

  • Cons mentioned:
    Touchpad

    Rated 4 out of 5 stars

    Overall decent laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get what you pay for with this. The mouse pad is kinda hard to work with so a USB mouse is super helpful for this computer. Is also a bit on the slower side compared to my classmates computers but it gets the job done. Nice screen size and keyboard otherwise so can’t complain with a low price like this

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo V14 Laptop, model number 82C401JHUS. With regard to the touchpad, you can make adjustments to the touchpad in your system settings. You can get there by clicking on the magnifying glass at the bottom left of your Windows 10 screen. Type "touchpad" in the search window. Select "Mouse & touchpad settings" from the list of choices. You can make general adjustments to the touchpad there. You can also select "Additional mouse options" for more detailed adjustments to the touchpad sensitivity by increasing the delay of the touchpad. This configuration should be fast, with the 10th Gen, 4-Core/8-Thread Intel Core i5-1035G1 processor, which is supported by 8GB DDR4-2666MHz RAM and a 256GB M.2 2242 PCIe 3.0x2 NVMe solid state hard drive. WiFi connectivity is through the 5G, 2 x 2 802.11ac frequency WiFi. This configuration will boot from off to the Windows 10 Desktop Screen in less than 20-seconds. File recall and loading programs stored onboard will be very fast. If you are experiencing slower than expected performance, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686. Lenovo

  • Pros mentioned:
    Helpful staff

    Rated 5 out of 5 stars

    Best place to go for electronics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All employees are very helpful, from the purchasing to the Geek Squad. Very helpful in my laptop selection and moving data from old, dead laptop to the new one. Best Buy was the best choice I could have made.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo V14 Laptop. We are pleased to hear that the V14 laptop meets your computing needs so well. Lenovo

  • Cons mentioned:
    Touchpad

    Rated 4 out of 5 stars

    Great laptop for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The processor has good speed. Graphics are sufficient for non-gaming applications. Planning to use for school and so far it appears up to the task. The touch pad has a cheap feel, but that’s my only complaint.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo V14 Laptop. You can make adjustments to the touchpad in your system settings. You can get there by clicking on the magnifying glass at the bottom left of your Windows 10 screen. Type "touchpad" in the search window. Select "Mouse & touchpad settings" from the list of choices. You can make general adjustments to the touchpad there. You can also select "Additional mouse options" for more detailed adjustments to the touchpad sensitivity by increasing the delay of the touchpad. We are pleased to hear that the performance of the V14 Laptop meets your computing needs so well. Lenovo

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    College Kid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and set up for a college student. Got it for my sister and she absolutely loves it. Also the perfect size to take on the go

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo V14 Laptop for your sister. We are pleased to hear that the V14 Laptop is working out so well for your sister. Lenovo

  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great machine with fast start ups and I like the Windows 10 Pro. It does everything I need it to do for my day to day home use.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo V14 laptop. We are pleased to hear that the features and performance of the V14 laptop meets your computing needs so well. Lenovo

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good purchase for its price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for an affordable yet efficient laptop and decided on this laptop and I'm definitely satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    I prompet my work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice, fast, and easy to use. I extremely recommend it for work and school

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great lil computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this computer for my daughter. It works great and price was perfect

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 4 out of 5 stars

    Lenovo Laptop computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for a college bound child. No issues reported so far, just a few weeks of usage. Light weight and portable to take to lectures.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo V14 laptop for your student. We are pleased to hear that the V14 Laptop is working out so well. Lenovo

  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    My PC

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very happy with the LapTop. easy to use and to travel

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Lenova I5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed is fast and the picture is nice. Would buy again.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo V14 Laptop. We are pleased to hear that the V14 Laptop meets your computing needs so well. Lenovo

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That was the best buy. Is amazing and cheap.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it for what I needed it for. Recommended to a friend they will also be purchasing

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo V14 Laptop. We are pleased to hear that the V14 Laptop is working out so well for you. Lenovo

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