Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $649.99

Customer reviews

Rating 4 out of 5 stars with 11 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Rated 1 out of 5 stars

    Buyer’s beware

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful before buying this item!! The plug is different and I have called LG and Best Buy twice and so far there has been no solution yet. I already paid someone to install it and I may have to Return the unit since I can’t use it. I would rate it 0 stars for the difficulty and waste of time that this unit is causing me.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are deeply concerned about your inability to obtain the services you were hoping for. We will make every attempt to make this happen for you, so please private message us your full name, address, model/serial numbers, and purchase date. Following that, we will conduct additional research and ensure that you receive the best possible resolution. Tanisha LG

  • Rated 5 out of 5 stars

    I love it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cools my space very well. I am using it for a 316 sq ft space with 8 ft ceilings. I thought I would have to close off the bedroom and kitchen but I forgot to do it one day and the temperature of my combined living room, foyer and hall was still cool (total apt. size is 700 sq. ft.). At 75 degrees F, I often need to turn it off as it's too cool. The outside temps have been in the high 80s. It looks good and is relatively quiet. the remote works well. Caveat: it has 6-15P plug, not a standard plug: the blades face the round column on the plug not each other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice ac

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioning is amazing, decent features, gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ac

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packaged well. Quieter than other ac’s I had in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a great buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. This aircontion isnt loud and cools off my apartment great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CUSTOMER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD WALL AIR-CONDITIONER UNIT. I WILL RECOMMEND FOR EVERYONE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG in wall

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, little pricier for the name but works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent AC

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only fits in 220 or 230v and above but easy install. Also you will probably need to get an AC casing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Through the wall a c unit.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this A C unit because it didn't have the right plug for the apartment.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy if you live in the USA

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a European outlet so you can’t use it in USA.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Earle. Thank you for sharing your feedback with LG Air Conditioner (LT1236CER) model. We understand your concern about receiving an item that doesn't meet your needs, especially when it’s not compatible with your region. We strive to provide excellent services and ensure a smooth experience. To resolve this, you may need a plug adapter or voltage converter if you're still interested in using the unit. However, these solutions may not be ideal or could affect the unit’s performance, so we recommend looking for a model that is specifically designed for U.S. electrical standards.

      If you need help finding a suitable model or have any further questions, please feel free to reach out to us via private message on social media @LGUSSupport, and we’ll be happy to assist you in finding the right product for your needs.

      We appreciate your understanding and are here to help. ^Juvy LG

  • Rated 4 out of 5 stars

    Does the job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the sleeve that's already in the wall, and works great. A plug and play replacement for my old one.

    I would recommend this to a friend