Customer Ratings & Reviews
- Model:
- LW1822IVSM
- SKU:
- 6542240
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the 18,000 BTU 1,000 Sq. Ft. 230V Smart Window Air Conditioner's cooling capabilities and quiet operation. Many appreciate its efficient cooling performance and energy-saving features. Positive feedback also highlights the unit's ability to cool larger spaces effectively and quietly. Overall, the air conditioner receives praise for its strong performance and quiet operation.
This summary was generated by AI based on customer reviews.
Junk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ac will turn of if extremely hot what a joke! Buy a old style unit not these newer inverters type.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Douglas, we understand your satisfaction rating as it seems your AC unit is having cooling performance issues. It would be our pleasure to help with this issue! Feel free to contact our social media for support! You're welcome to contact us via DM on Twitter or via PM on Facebook at the handle @LGUSSupport. Please include your phone number and AC unit information (model and serial number). We look forward to hearing from you! ^Chris
FOR THE LOVE OF GOD DO NOT BUY THIS AC ON BESTBUY!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the AC came damaged, and the bottom packaging is wet, we thought maybe the inside is fine but is all damaged already. Best buy refuse to send GeekSquad to hour house to pick up the AC. I have been a customer of BestBuy for many years and I really thought they are better than this. Do Not buy this AC here!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jason. Thank you for sharing your experience with us. We understand your concern about receiving an LG Air Conditioner (LW1822IVSM) model that was damaged during shipping. We always aim to provide great service and make sure our products are packed up safely. But sometimes, unexpected things can happen while they're on their way to you.
It might be a good idea to reach out to Best Buy customer service again at 888-237-8289 to see if they can help you out more with this issue. Just let them know how urgent it is since the unit isn’t in great shape. And if you need any help troubleshooting or figuring out next steps, we’re here for you!
Feel free to send us a private message on social media @LGUSSupport anytime. We’re more than happy to assist with any questions or concerns about your product. We want to make sure your experience with LG is a good one! ^Juvy
Buyer beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very unhappy with this unit. It was used not quite one full season as I installed in mid June last summer. It had error codes and would shut down occasionally last summer. I’d unplug the unit, reset and restart the unit. This year it started out working ok. And then it became a daily issue, sometimes several times a day, to unplug the unit, reset and restart the unit. Until it stopped working and I could not restart it. The farthest I got with support was their first question. They asked if it was on a dedicated circuit just for that AC unit. And it was not. However, my old home was completely rewired in 2005. I’ve been using my old sharp window AC unit for years at this location and has never had an issue. I have never chipped a circuit at this location or anywhere in my house since my homeless rewired. Also, I have several unit to my home on different circuits. And I have never had a problem with any of them not functioning properly because none of them are on their own dedicated circuit. I realize that having a dedicated circuit for each window unit unit AC would be ideal. But since having this unit, I have never had an issue in 23 years in my home similar to this units issues w/ any other window AC unit. New or old. I am left to conclude that this unit is just not a good window AC unit. And I highly recommend avoiding this model.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand that you’ve been facing persistent issues with your LG Window Air Conditioner model LW1822IVSM. Your feedback is crucial, and we’d like to help you resolve this situation.
It sounds like you’ve done a thorough job troubleshooting the issue on your own. To further assist you, please send us a private message on our social media platform via @LGUSSupport. Our team will be happy to provide you with detailed troubleshooting steps and explore potential solutions to ensure your unit operates smoothly. We appreciate your patience and look forward to assisting you. ^Sam