Customer Ratings & Reviews

AC works great. Had to return the first one because it came with multiple large dents. Packaging undamaged so damage was done at factory and shipped that way. Scratch had touch up paint on it. Had delivered to my house. Had to return to store. No issues there. Cools my whole house in no time. Like the Alexa app feature.

So far so good after 2 months. Great performance. However, it makes all kind of funny noises. It starts up slow and sounds like a airliner engine spooling up. For the first two days I thought there was a 737 starting right outside the window. Sometimes when it shuts down it makes a sound like there is potato in a clothes drying as it winds down. When the unit is powered on directly or the remote it always reverts to the “Energy Saver” mode which means when the temperature is met and the system is idle it fires up the every minute or two to cycle some air over it’s internal temperature probe to get a good temperature sample. I guess to second-guess it’s own thermostat. But each of these test cycles causes the fan to spool up (cleared to taxi to runway 8) and then spool back down (wait until the captain turns off the fasten seatbelt sign and the cabin doors are open before accessing the overhead bins). It’s just very different having something doing this all the time right behind my recliner. I try to change the mode to “Cool” instead of “Energy Saver” so the unit behaves a wee bit more normal without the incessant air cycling. Also, the control panel could use some backlighting of sorts as it’s impossible to read the buttons in the dark without a flashlight or phone light. The remote is handier than I expected too. I linked the unit via wifi to my LG TV via LG ThinQ. Why? I don’t know. It really doesn’t do anything except if I drill down in menus on the TV it tells me whether the AC is on or off. That’s not very useful information when I can hear and feel whether the AC is on. There is no control capability or temperature monitoring through the LG ThinQ app.

Great buy..Easy to install very good map out process. Gets very cold!!!