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Customer reviews

Rating 4.3 out of 5 stars with 2273 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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    Rating 4.4 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,273 reviews
  • Rated 3 out of 5 stars

    Ok for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great but for $40, what would you expect. Wouldn’t recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this. Wish I never purchased it.it does not get loud.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Bull. Thank you for taking the time to share your experience with the LG Soundbar (SK1) model. We understand that loudness is an important factor in audio devices. We strive to provide reliable, high-quality products that meet our customer's needs and expectations. Please visit https://www.lg.com/us/support/help-library. For more help, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Rated 3 out of 5 stars

    Sound bar returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned sound bar to store,connecting cable would not fit my Samsung older tv.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi Andy, I hate to hear you have experienced these issues with your soundbar and had to return it! If we can assist you in any way, please reach out to us online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ LG

  • Rated 3 out of 5 stars

    Better than sound system that comes with TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried a Vizio. It never worked. Best Buy swapped a LG for the Vizio.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Way too quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this 2 feet away for gaming and it's too quiet. I can't imagine how quiet it is for someone across the room using it on their TV. It functions but poorly.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Need additional stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need additional stuff to install it so maybe it will be good then,

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best speaker but it’ll do on a budget if you need one

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that you are not satisfied with your soundbar, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP LG

  • Rated 3 out of 5 stars

    it's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a sound bar before, but I think the sound could be better.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I hate to hear that you're not satisfied with the sound quality. If you need any assistance don't hesitate to reach out to us directly, via Twitter at @LGUSSupport, on Facebook  https://www.facebook.com/LGUSSupport/ or give us a call at 1-800-243-0000 so we can get more info and see what we can do. ^KH LG

  • Rated 3 out of 5 stars

    Tin sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the sound I was looking for. It was kind of tin can sound

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning it for a yr the remote won’t work and no solution but to replace unit

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jasbritt. Thank you for reaching out to us regarding the issue with your LG Soundbar (SK1) model. We apologize for the inconvenience caused by the malfunctioning remote.We understand the frustration that comes with encountering issues after a significant period of use. Our goal is to provide products that are reliable and long-lasting, and we regret that this was not your experience. To obtain more details on your LG product, kindly check this link: https://www.lg.com/us/support/product/lg-SK1.AUSALLK. We would like to assure you that we take your feedback seriously, and we are committed to addressing this matter to ensure a better experience for our customers in the future. If there's anything we can do to assist you further or if you have any specific suggestions on how we can improve, please feel free to reach out to us directly via Facebook or X (Twitter) using @LGUSSupport. We're here to assist you every step of the way. ^Juvy LG

  • Rated 3 out of 5 stars

    Okay for starters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound Sharon’s okay for a starter soundbar. I wouldn’t recommend

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok for the price and for small space or room.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the $99

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely unhappy with this purchase. Sound quality is no better than the regular TV speakers. Sound has regularly gone out or will only play music without voice audio. Zero bass or range with this unit as well.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Went with the 300w sound bar instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I really didn’t get to put this to the test. But love LG products.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for the love! I hope that your soundbar exceeds your expectations! If we can do anything to assist, please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH LG

  • Rated 3 out of 5 stars

    For the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price we got it for it's ok. Ok for a small room.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t seem to make much of a difference. Used with TCL Smart TV.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work at all

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new one and had it delivered to my home. I connected it via bluetooth to my Sony Bravia TV and the soundbar did not play any sounds via bluetooth. Then, I tried the optical audio port and connected the soundbar with the TV. It connected for a couple of minutes and then it disconnected. Then, it would connect again and disconnect every time. The next day, I tried to set up the system again and this time the soundbar wouldn't even turn on.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer LG

  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who is writing these reviews!? If I could give this no stars I would. This soundbar is TERRIBLE! My tv sounds better than the soundbar itself. Spend the extra money and get one that actually works.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your feedback on your LG Soundbar (SK1) model. We understand your concern about an appliance that doesn’t meet expectations. We strive to provide high-quality products and ensure a smooth experience. For sound quality issues, we recommend adjusting the soundbar’s settings and ensuring the correct audio input is selected for optimal performance.

      We want to make sure you’re getting the best experience with your soundbar. Please send us a private message on social media @LGUSSupport so our team can assist you further and explore potential solutions. Your satisfaction is important to us, and we’re here to help. ^Juvy LG

  • Rated 2 out of 5 stars

    Didn't really help much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was OK - but didn't help much. Still not happy that LG makes a TV that you need to get a sound bar to go with it. If the speakers in the TV are not enough then that should be corrected.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 2 out of 5 stars

    Yikes

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Retured this after about 20min of trying to have it sound like something it is apparently incapable of. I ended up going with a Yamaha YAS-108 (upgraded firmware to latest) & couldn’t be happier for this particular application now.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

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