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Customer reviews

Rating 4.3 out of 5 stars with 2273 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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    Rating 4.4 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,273 reviews
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the geek squad technician did a fabulous quick installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having a soundbar in my bedroom, the tv speakers sound horrible. I hated watching tv in my bedroom but now will since I bought this soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my father in law for his birthday and he loves it. So glad I could get him something he can enjoy with his big tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Low End Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was not good but I purchased the low end of the quality spectrum - the salesman recommended a higher quality but price point was important - next time I will heed the sales advice and buy up in quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So So

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this as the sound quality wasn’t great and it didn’t work out of the box with my setup.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi Mateo. Although we're sad to read you returned the product, thank you for taking the time and leaving a review. Your feedback is important to us and will be taken into account when creating future generation models. Should you need any further support, we're just a few clicks away on Facebook (@LGUSA) and Twitter(@LGUSSupport). ^Chris LG

  • Rated 3 out of 5 stars

    NO surprise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was trying to keep this as a surprise from my wife but you sonsabitches just keep sending me questionaires and emails regarding my order. so much for A SURPRISE. next time i'll use a fake email.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saga started with the purchase of a Roku TV (from Best Buy) to install in a secondary TV viewing room. First, I Installed the Tv in a cabinet and the sound quality was horrible! Bought this soundbar to provide a little more "sound" power and project the sound out the front of the TV cabinet. High-end sound quality was never the goal, I just want to hear ungarbled TV dialog ... not happening! The sound quality is still horrible! To add insult to injury, the Best Buy associate who helped with the purchase informed me that I would also need an HDMI cable, so I also purchased the 4-foot, $30.00 cable. (A really ridiculous price for a 4 ft HDMI cable, in my opinion). But not to worry about the cable, because when I got home and unboxed/installed everything, I found out that the soundbar has no provision for an HDMI cable. So, thanks Roku, LG and Best Buy for turning a very simple task into an exercise in frustration. I would have returned it all but the 50-mile journey, and the general sense of unpleasantness I get from returning to the Best Buy store just wasn't worth it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      We're sorry to hear about the frustration you've experienced with the purchase and setup of your TV and LG soundbar. It's definitely frustrating when expectations about product compatibility and sound quality are not met, especially when it involves additional costs like the HDMI cable. Your satisfaction is important. If you have any further questions or need assistance with anything else, please feel free to send us a DM on Facebook or X(Twitter)at @LGUSSupport. -Charles LG

  • Rated 2 out of 5 stars

    Sound bar rating

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with sound quality and lack of options to adjust sound. Does not have surround sound capability. Wish this was told at time of purchase. Would probably chose the next level sound bar.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Richard. Thank you for sharing your experience with the LG Soundbar (SK1) model. We understand how important sound quality is, especially when it comes to surround sound and customization options. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.

      We recommend adjusting the sound to some extent through the sound modes available (such as Standard, Music, and Movie modes), depending on your preferences.

      If you’re looking for a more immersive sound experience with surround sound, please feel free to send us a private message on social media @LGUSSupport, and we’d be happy to discuss any options or upgrades that could better meet your needs.

      We appreciate your feedback and are here to ensure you find the sound solution that works best for you. ^Juvy LG

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well. I would tell my family and my friends a out this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for my in-laws

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They love it. New TVs have terrible speakers and this allowed my in-laws to watch TV without having the closed captioning on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Soundbar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and will recommend it to anyone. Best quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sync with LG

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is works perfect with the LG TV's they will sync

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my grandpa who is hard of hearing and he can watch tv much better now!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Bluetooth easy & dependable. But, sound quality average at best. We were using in an RV. Sound quality less than our Smart TV

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn LG

  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar has been working well. We bought it more than a month ago and have had no issues. We are using it cabled, not Bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matched this up with the LG - 55" Class - LED - UM7300PUA Series - 2160p - Smart - 4K UHD TV with HDR and works great together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV appears to be very good quality. The technicians that installed the TV were nothing short of excellent

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound Lacking

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this sound bar to increase the sound clarity of our tv, as our tv speakers are muffled and difficult to understand. The sound bar is muffled and not any better than our tv speakers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lg sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my lg sound bar awesome surround sound feels like and it’s compatible to fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent soundbar for my exercise room. Not something that I would buy for my living room soundbar. But for a spare room it's not bad.

    I would recommend this to a friend
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