Customer Ratings & Reviews
- Model:
- SK6Y
- SKU:
- 6201019
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the sound quality of the 2.1-Channel Hi-Res Audio Sound Bar with DTS Virtual:X, describing it as impressive and clear. The price point of $249 is also well-received, with many customers finding it to be a great value. The ease of setup is another positive aspect, with customers appreciating the straightforward process. However, some customers have mentioned a desire for stronger bass performance.
This summary was generated by AI based on customer reviews.
Wasn’t impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used it for a bit on my tv and then for my phone where I work but it didn’t go very loud and it would lower itself down automatically. For the price I expected a little more volume. Bass sounds nice and loud but music itself wasn’t loud enough.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This doesn't sound right. We would be happy to see what is causing the volume issues you are having. Please contact LG Customer Support so that we can better investigate your issues and assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Not that good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it on clearance wasn't expensive. It was not very good soundbar. I had a different Lg soundbar way better than this one.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that your soundbar did not meet your expectations. The SK6Y features 360W total system power (80W x 2; 200W active subwoofer) which provides quality sound for your favorite movies, shows, games and music. DTS Virtual:X transforms any movie, TV show or music into immersive audio that envelops the listener with Virtual Height and Virtual Surround channels plus enhanced bass and crystal-clear dialogue. Our soundbars do come with a 1 year parts and labor warranty to cover any factory defects. If you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
I have a LG 4 k TV. It's hard to hear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item because of the fact my TV does not get very loud. I figured. LG TV, LG sound bar. It did not make much of a difference between the sound bar and the TV in loudness. So I took it back. Not worth purchasing if you have a lg 4k TV. A higher quality sound bar might make a difference this is low quality.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review it is very important to us. I hate to hear that you were not satisfied with you purchase resulting in returning the Soundbar. I can understand how upsetting it may have been for the Soundbars sound to not make much of a difference than the televisions audio. I would love to help out, if there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
- Pros mentioned:Easy setup, Price, Sound qualityCons mentioned:Bass
Easy Install - Good Upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to purchase the sk4 soundbar until I saw this one as an open box unit for less then $200. Setup was easy on our 49 inch LG set. We love the sound but are still playing around with optimal settings. Would like to get more volume from the subwoofer if possible. All in all a great value for the price and looking forward to adding the rear speakers at some point down the road.
I would recommend this to a friend No thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it until one day the internet went out and now it says please wait and won’t work! Lasted just over a year for us
No, I would not recommend this to a friend- Cons mentioned:Bass
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this soundbar and subwoofer though the subwoofer and LG satellite speakers disconnect pretty regularly
I would recommend this to a friend - Pros mentioned:Sound quality
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great sound system. We have never experienced an issue with it.
I would recommend this to a friend - Cons mentioned:Weak subwoofer
Stay away, not worth it...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went into best buy looking to get the JBL 2.1 soundbar. It wasnt in stock so this LG was recommended. Easy set up, no problem. Im big on music playback and movies. Listening to music, I first noticed the sub woofer is weak. LG claims the total watts is 360, I highly doubt that. Another issue I noticed is that once a song starts playing, the volume and quality sounds great until about 25 seconds in, the volume tapers down by itself. I turned off the auto volume feature and the problem still persists. Mind you, the max volume on this sound bar is 49 and i rarely went over 25. I Called LG tech support and they suggested I reset the sound bar by unplugging the device and then holding the power button on the bar for 10 seconds. That didnt work. The last string was last friday when I was listening to music and the subwoofer started to go in and out constantly. Called LG tech support again and was told the troubleshooting I did with the reset was all they could do unless I to send it to their technician to "fix" (2 week process). No thanks. I was within the return period, so i went back to best buy and exchanged for the JBL soundbar I initially wanted and I am now satisfied.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you had this experience with your soundbar and hope you continue to allow us to provide for your home entertainment needs. Our soundars do come with a 1 year warranty should problems like this arise. If you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Sounds great, but isn't reliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Started great, but just a few months into owning the sound bar the bass would intermittently unpair/disconnect. It wasn't too noticeable at first, but over time it got worse. I called LG for tech support to see if there was something I could do to troubleshoot it but they just suggested I purchase a new soundbar which wasn't very helpful. A relative of mine has a different version of an LG sound bar and they are experiencing the same issue with the bass going out for minutes at a time. I really wish it hadn't started failing like that because overall the sound and bass are pretty nice when they actually work.
No, I would not recommend this to a friendSurround sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect, nothing bad to say. Highly recommend this
I would recommend this to a friendA PIECE OF WASTE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was my biggest mistake to buy this soundbar. You can barely hear any speeches no matter what function you put it on to I had to turn on subtitles. There is hardly any bass coming out of it. DTS is just for the sake of advertising, my TV Internal Speaker sounded better than this garbage. I had to finally buy a VIZIO 5.1 over it and it's amazing. My wife who doesn't know anything about the sound was surprised after listening to VIZIO. PLEASE DO NOT WASTE MONEY ON LG SOUNDBAR.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that your soundbar did not meet your expectations. The SK6Y features 360W total system power (80W x 2; 200W active subwoofer) which provides quality sound for your favorite movies, shows, games and music. DTS Virtual:X transforms any movie, TV show or music into immersive audio that envelops the listener with Virtual Height and Virtual Surround channels plus enhanced bass and crystal-clear dialogue. Our soundbars do come with a 1 year parts and labor warranty to cover any issues that arise. We hope you continue to allow us to provide for your home entertainment needs. If you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Google cast groups stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working years ago and no firmware update from lg to fix. Will never but lg again
No, I would not recommend this to a friend