Customer Ratings & Reviews
- Model:
- SK5Y
- SKU:
- 6201024
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 2.1-Channel Hi-Res Audio Sound Bar for its exceptional sound quality, particularly the impressive bass. They also appreciate the straightforward setup process and the affordable price point. However, some users have expressed concerns about the volume level, which they feel is insufficient, as well as occasional issues with the subwoofer pairing and remote control compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
No great for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am using a Logitech Harmony remote and it didn't work great. Nice sound though but not great for the remote.
I would recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that you are having compatibility issues with your remote. If we can do anything to assist , please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH
not quite the effect I was going for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping to get the theater ambiance with this speaker and subwoofer but it did not reach me expectation. It is a good sound system but not a great one.
No, I would not recommend this to a friendGreat starter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok. Had it a year but the sou d started going in and out when it wanted to and that got annoying, but it was great until we upgraded.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, thank you for the feedback! If we can assist you in any way, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ
Not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Underwhelmed with sound and bass. Thought it could replace a receiver and speakers but no way!
No, I would not recommend this to a friendNoise reduction is a pain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish you could turn the bar up without the system recognizing it and then compressing the sound therefore lowering the volume.
No, I would not recommend this to a friendDon’t love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I had taken more time selecting. I’ve heard better quality. I don’t love it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, I hate to hear you are not satisfied with your soundbar! If we can assist you in any way, please reach out to us online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ
Loud but no bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't satisfied with the bass output so I paid a little bit more and got the Sony
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that you were unsatisfied with your sound bar. If we can do anything to assist, please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH
A little confusing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It might just be because I have an older tv but it took awhile to get everything set up. Other than that it is a great product.
I would recommend this to a friend- Cons mentioned:Subwoofer issue
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sub woofer keeps cutting off and on while listening to music or video
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I am sorry to hear you are not satisfied with the soundbar you purchased. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to assist you further. ^EJ
Terrible Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only positive to this sound bar is that it is easy to connect, especially to a LG TV. The sound is horrible, and the controls might be even worse. There's no way to tell what level the volume is at, nor what level the subwoofer is set to. You can't visually tell if a feature, such as Bass Boost or Dolby, is turned on or off. Sure, the sound can get loud. But there is no setting, or combination of settings, that will allow you to clearly hear dialogue. This is what I imagine a rough draft of a sound bar would turn out like, not a finished product actually sold on store shelves.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This system has a number of pre-set surround sound fields. You can select a desired sound mode by using each sound effect button. The Adaptive Sound Control option analyzes the property of input sound and provides the sound optimized for the content in real time. Bass Blast reinforces the bass and powerful sound. With DTS V:X you can enjoy more immesive and cinematic surround sound. ^CP
No indicator on screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is no way to tell the relative volume on the TV set. Also no visual indicator about modes.
No, I would not recommend this to a friendSounds good...when it works, garbage product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always had good luck with LG products, except for this one. Video stopped working 2 months after purchase, was sent back to the manufacturer for repair, which took 1 month. Same issue happened with video again 4 months later and had to be sent off again. All i really want is my money back to buy a different product.
No, I would not recommend this to a friendNot enough bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar it's self didn't sound bad at all, the subwoofer however was very light on the bass.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review it is very important to us. I am happy to hear you are satisfied with the soundbar. Although it disheartening to see you do not feel the same about the subwoofer. I can definitely understand how upsetting it may be for your subwoofer to have a very light bass. If there is anything we may be able to assist you with please reach out to us via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Great for small rooms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't as loud as I was hoping for a big living room. Went with Polk and that worked better!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello! Thank you for the review. I hate that you are not satisfied with the sound from your soundbar. I appreciate your feedback.If we can assist you, please feel free to reach out to us via phone at 1-800-243-0000 or online with our Facebook page https://www.facebook.com/LGUSSupport or Twitter feed @LGUSSupport. I look forward to hearing from you. Thank you! ^BH
Nice sound bar but not loud enough
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very nice sound bar I just wish it was louder. It’s perfect for a small room
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are unhappy with the sound the SK5Y produces. This system has a number of pre-set surround sound fields. You can select a desired sound mode by using each sound effect button.The SK5Y has the following sound effects: ASC (Adaptive Sound Control) which analyzes the property of input sound and provides the sound optimized for the content in real time, Bass blast which reinforces the bass and powerful sounds, DTS V:X which is a more immersive and cinematic surround sound. We hope this information helps. If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport or you can give us a call at 800-243-0000. ^CP
- Pros mentioned:Sound quality
Low base
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good for a small bedroom bass is a bit low.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are unhappy with the sound the SK5Y produces. This system has a number of pre-set surround sound fields. You can select a desired sound mode by using each sound effect button.The SK5Y has the following sound effects: ASC (Adaptive Sound Control) which analyzes the property of input sound and provides the sound optimized for the content in real time, Bass blast which reinforces the bass and powerful sounds, DTS V:X which is a more immersive and cinematic surround sound. We hope this information helps. If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport or you can give us a call at 800-243-0000. ^CP
It’s sleek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very slimline, not bulky but the bass isn’t as strong as the more bulky brands.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Jimmy, we appreciate your feedback! If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^EJ
Not what I was hoping for!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with this sound bar at all. I found my TV has better sound then the sound bar and I find I never use it. I know as far as price this is on the lower side and in this case you get what you pay for. If I wouldn't have discarded the box and packaging I would return it and buy a better unit.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review it is extremely important to us. It is terrible to hear that the soundbar you purchased does not meet your expectations. I can understand how frustrating this situation may be for you and I would love to help out. If there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfect what I was looking for my bedroom ,great for movies ,games
I would recommend this to a friendBrand response from LGAnswers
Posted .I am glad to hear that you were able to find a product that meets your needs. If we can do anything to assist, please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH
Great sound bar for beginner.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar doesn’t sound as if it’s putting out 360 watts of power.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback, it is very important to us. If there is anything we can assist you with, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB