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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2353 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, ease of use, and bass of this 2.1-Channel Soundbar. Many also appreciate its price and straightforward setup. However, some users experienced issues with the volume level and remote control functionality. A few customers also found the instructions less than helpful.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,353 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    LG 2.1 Sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok only for a office, or small room. Sounds decent.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for taking the time to share your thoughts on the LG Soundbar (SN4A) model. We appreciate your feedback and are glad it has provided decent sound for your office or small room. We strive to provide reliable, high-quality products that meet our customer's expectations and satisfaction. If there's anything we can do to enhance your experience in the future, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy LG

  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Sounds fine can cut in and out

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, low cost, and upgrade to my system. The issue is that it will cut off randomly from time to time. That is a pretty big deal and why I cannot suggest you buy this.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer LG

  • Rated 2 out of 5 stars

    Not worth it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new LG tv and wanted to help boost the sound. Thought this was a greAt price for a sound bar and subwoofer. Liked the idea subwoofer was wireless. Got it home and read the directions (which were super basic). Couldnt pair the subwoofer to the sound bar. No matter what i tried. Manuals were a waste. LG customer service was useless and just told me to return it. Not very impressed at all. Maybe it was a faulty unit. Not worth the headache.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    It’s alright…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the sub woofer, but weird bug that automatically switches output from Bluetooth to optical brings product down.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Entry Range

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not as good as the other high end brands like Bose, Sony etc but it gives you a decent sound quality you’ll need to watch movies and play music.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First time buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the sound quality I was expecting. It looks good but the sound is not what I expected.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    LG 2.3 Soundbar (SNA4)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass could be 10% stronger on a base level. Having to go into the settings and manually increase the bass is a bit inconsistent with the sound level at times

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright I had a Samsung that broke so I ended up getting this one because Samsung was all sold out this one is very weak and I paid more for this then the Samsung one . Perks this one has a hdmi input

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    No power supply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the “excellent “ rated open box which stated all parts included. Opened it up to find no power supply or optical cord. Looks as described, excellent condition. No idea if it works. To be continued…

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No difference

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think there’s a significant difference on the sound

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    LG sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work as well as I would have liked. Drops sound sometimes for no reason. Bass is weak as I have it turned up max.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Low watts!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for us, we love a higher volume and the watts on this model was just too low, but we have very high ceilings?

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Sound is ok but subwoofer is bad.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is ok but I have to constantly reconnect it to the TV. The subwoofer is ok but hardly any sound comes out of it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A little disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud as my other sound bars, but it gets the job done.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice but it doesn’t blow me away. Idk if I’m using it correctly but I’m not seeing much of a difference with or without it.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Spend a little extra for something better

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but rattles and sound isn’t great.. I’d pay $100 more and get a 5:1 surround system

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Trash Lg sound bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash. When we play music....HEAVY distortion from the bar it self (I did not crank up the volume). Movie audio was perfect. But now I gotta drive 20 miles to replace something they delivered. I should be able to do exchanges from home....same day if early enough. Put some T on that total tech yall. This sound bar is dollar general quality.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jolly LG

  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok product but I’ve bought better brands. Went into spare bedroom so it works good for in there.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too much bass

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be way too heavy on bass. I am not sure if it is what I would buy again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Rattle in the subwoofer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subwoofer had a rattle. Soundbar sounds great but it’s such a disappointment when heavy bass would be played.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette LG

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