Customer Ratings & Reviews
- Model:
- SN4A
- SKU:
- 6479130
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the sound quality, ease of use, and bass of this 2.1-Channel Soundbar. Many also appreciate its price and straightforward setup. However, some users experienced issues with the volume level and remote control functionality. A few customers also found the instructions less than helpful.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My remote has never worked. I've tried support but nothing has worked
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, we regret to hear of your experience regarding the repair of your remote. We'd be happy to offer our assistance if you'd allow us a 2nd opportunity to do so! So that we can get a better idea of the issue at hand, please contact us at (800) 243-0000 between Mon. to Sun. 8AM - 9PM EST. Alternatively, you can reach out to us on social media at the handle @LGUSSupport for Facebook and Twitter. ^Chris
Disconnected for no reason
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just spent 2 and half hours trying to reconnect this sound bar. It got disconnected from my LG TV out of the blue .
No, I would not recommend this to a friendJust average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is slightly better then me Vizio TV speakers. There are much better soundbars at the same price range.
No, I would not recommend this to a friendIt’s alright.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not amazing. Just kind of fair. Just spend a few hundreds more for the same brand upgraded model.
No, I would not recommend this to a friendInvest in a better one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sub woofer is not working and it is connected properly. Do not like.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
- Cons mentioned:Volume
It wasn’t what I expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this to my father for Fathers day and to be honest it wasn’t what I had in mind. It was easy to connect and set up but after trying it out it - the speaker had less volume than the actual t.v that he has. I had to give it back because there was no point in having it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey, Vince! We appreciate your Soundbar review! Feedback just like yours is used by our development team to see how we can learn and improve. ^Ian
Decent
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job but if I were to buy another soundbar, I would get an ATMOS.
No, I would not recommend this to a friendPoor Sound Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it. Not what I expected for the price. Needs better sound quality. The sound settings are loud at some parts and minimal at others. The only function that works properly is other. It’s not worth the money and idk if buying better would solve it. I spent less on my last one a few years ago and it worked better.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Soundbar (SN4A) model. We understand your concern about a product that doesn’t meet your expectations, especially regarding sound quality.
It sounds like the audio settings could benefit from some adjustments. Sometimes, tweaking the sound modes or equalizer settings can help balance the audio output. If you haven’t already, you might also want to ensure that any software updates are applied, as these can improve performance.
If you're still experiencing issues or have questions about other soundbar options that may better suit your needs, please send us a private message on social media @LGUSSupport. We’re here to help and appreciate your feedback. ^Juvy
- Cons mentioned:Remote control
Not such a discount.....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this unit and it was missing the remote, though not noted. When I attempted to get a remote, I was refused, the best I could get was a crappy universal remote, which does not have all the functions needed for the soundbar.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're so grateful that you took the time to share your feedback with us. We're sorry that you had such experience. It would be our pleasure to assist you with this, but we must switch to a platform that allows us to have back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be happy to help you out. ^Jolly
LG Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to manually set up Bluetooth more often than not and sound quality not as good as expected.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Plant work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked when it wanted to. It would go off and on. Just have it there
No, I would not recommend this to a friendNot sure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jury still out. Bought a LG tv and decided to augment the sound. Too be honest I haven’t noticed a discernible difference.
No, I would not recommend this to a friendNot loud enough
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged it in and i was watching a movie but it just didnt feel like a surround sound, definitely will get a 3.1 or 5.1
I would recommend this to a friendStill cant get quality sound.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not quite what i was hoping for. Still cant seem to get clear sound from just people talking.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Inexpensive speaker cheap sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install but it doesn’t make much difference with tv sound, it’s not loud at all
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Good not great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was not intuitive and the subwoofer is not very high quality.
No, I would not recommend this to a friendworked for about an hour - had to return it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took an act of god to get this soundbar to work with my 75" TCL Roku TV. The recommended connection is via HDMI ARC, that was the first issue - an HDMI cable is not provided. I did have a spare 4K/8K HDR cable that I used, regardless of the settings used, I couldn't get any sound, after extensive research online, and chatting with several Best Buy supposed tech experts - I stumbled over a TCL forum post that suggested to unplug the TV and hold the power button for 15 seconds and then plug the TV back in, finally got sound from the bar and the sub woofer. It worked for about an hour. The following day, turned the TV on and again no sound. Tried all of the same troubleshooting tips, including a different HDMI cable, no sound. I ended up returning it. I should have looked at the 1 and 2 star reviews, seems this is a prevailing issue. Look elsewhere for a soundbar, I would avoid this model at all costs
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience with your LG Soundbar. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or or reach us at our customer service line at (800) 243-0000. Thank you. ^Jolly
Fred
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I wanted. Return in store was Super easy.
No, I would not recommend this to a friendI do not recommend
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up sound quality is not good bass is laud and distorted
No, I would not recommend this to a friendSpend a little more money for something better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest not loud no cinema sounds always sounds the same even on bass
No, I would not recommend this to a friend
