Customer Ratings & Reviews
- Model:
- SN4A
- SKU:
- 6479130
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the sound quality, ease of use, and bass of this 2.1-Channel Soundbar. Many also appreciate its price and straightforward setup. However, some users experienced issues with the volume level and remote control functionality. A few customers also found the instructions less than helpful.
This summary was generated by AI based on customer reviews.
O.K. but practically no documentation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Documentation is nearly non-existent. I finally figured out that it needed to be connected to the TV via HDMI,,, but still cannot access any controls such as Bass, Treble, etc. Woofer is ok but not earth shattering. Kind of average to be honest.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for bringing these concerns to our attention. We apologize for the lack of documentation and the confusion it has caused with your LG - 2.1-Channel Soundbar with Wireless Subwoofer and DTS Virtual:X - Black (SN4A) model. We understand how important it is to have clear instructions when setting up and using our products.
To address the issue with accessing controls such as Bass and Treble, we recommend referring to the user manual or online resources available on our website: https://www.lg.com/us/support/product/lg-SN4A.DUSALLK. Regarding the performance of the Woofer, we apologize if it did not meet your expectations. We appreciate your feedback and will take it into consideration for future improvements.
If you have any further questions or concerns about your LG product, you can easily reach out to us on Facebook or X (Twitter) through @LGUSSupport, and we will be happy to assist you. ^Juvy
Sound not as good as other LG Soundbars!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound isn't as vibrant as I thought it would be! My other LG Soundbar has better sound!
No, I would not recommend this to a friend- Cons mentioned:Volume
Not for me
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what i wanted and sound was bad. Low volume as well.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
Cracking sound from subwoofer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it a month back. Good product for the price. But mine having issues with subwoofer - there is cracking sound from it every now and then. It seems Bluetooth connectivity has a problem. Tried many time to pair again and again. Also tried to reduce the distance from soundbar, but no improvement even if I keep it next to soundbar. I thought it will be ok over the time so didn't return it. Now it went past the return period. Most of the time I don't use subwoofer since it is so irritating. So no more its a good value for money without woofer.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with the LG Soundbar (SN4A) model. We're sorry to hear about the issues you've encountered with the subwoofer and connectivity issues. We strive to provide reliable, top-notch products that exceed our customer's needs and expectations. Please visit https://www.lg.com/us/support/help-library/lg-sound-bar-troubleshooting-bluetooth-not-connecting--20153197795421#. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Thumbs neutral
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for a small room. Sound quality is 5 out of 10. Good for movies but simply ok for music.
I would recommend this to a friendAverage.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad…. You get what you pay for. Nothing that’s super special.
I would recommend this to a friendDidnt like it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best sound bar for the price. Would recommend pay a little bit more for better.
No, I would not recommend this to a friendGood only for a small room
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t powerful enough for me. Returned it and upgraded
I would recommend this to a friendProbably good, never got to use it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When this was delivered, it was set outside unprotected in the rain. It was also delivered to my neighbor's house. So by the time I got it, the bar was the only part that worked. The woofer never even turned on.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, DerekC. Thank you for bringing this to our attention. We apologize for the delivery issues you have faced with your LG soundbar (SN4A) model. It is definitely not the experience we want our customers to have. We understand that it was set outside in the rain and delivered to the wrong address, resulting in only the soundbar working upon receiving it. Unfortunately, the woofer did not turn on at all.We apologize for any inconvenience caused by this delivery mishap. Our priority is to ensure that our products reach you in perfect condition and function as expected. To address this, we recommend to reach out to Best Buy customer service at 888-237-8289 for immediate assistance. To obtain more details on your LG product, you can download it's owner's manual through this link: https://www.lg.com/us/support/product/lg-SN4A.DUSALLK. If there's anything else you'd like to share with us or if there's anything we can do to assist you further, please feel free to reach out to us by sending a private message on Facebook or X (Twitter) using @LGUSSupport. We are committed to ensuring your satisfaction and would welcome the opportunity to address any concerns you may have. ^Juvy
It works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds ok but since this is my first and only one I have nothing to compare it to .
I would recommend this to a friendSound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of sound not as good as expected or desired
No, I would not recommend this to a friendTerrible expericence
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So basically long story short, this box was missing an ac adapter. After getting home and realizing this i decided to call, was told no problem come in with the receipt and they’ll give me one as they “have plenty”. Come to find out going here for a second straight day, wasted my time because they don’t!!! My only options are now order one online (on my own) or return the item. Im sorry you have more important business to tend to than mine. Im done with this place. Terrible terrible experience. Won’t get me again I can promise you that
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for your feedback regarding your experience on your LG Soundbar (SN4A) model. We understand how disappointing it can be to discover that the AC adapter was missing from the box, especially after being assured that it would be provided when you contacted us. We aim to offer great service and ensure our customers have a smooth experience. To fix this, please contact Best Buy customer service at 888-237-8289 for immediate assistance. For more help, you can reach out to us on social media @LGUSSupport. ^Juvy
Fair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was loud but the sound quality was not that great.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Too big for its britches.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too big & takes up too much room. Does not fold up flat on wall.
No, I would not recommend this to a friendFirst time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good, but sounds like it is echoing. Hope to do a lot better.
I would recommend this to a friendNot up to par
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from a 300 watt LG sound at that is 8 years old, this was a disappointment. Very empty sound, actually preferred the speakers from the TV. Tried a few different things to see about improving the sound, but ended up returning in the end. Love Best Buy and their return policy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Not so good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not how I expected the sound to be. Wish I could return
No, I would not recommend this to a friendNot worth the price at all
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is literally the worse sound bar and subwoofer I have I owned. I have a cheap insignia sound bar and it’s way more reliable and sounds way better than this pricey item. Don’t waste your money. Disappointed in LG. Playing Bluetooth and it keeps disconnecting itself and changing to Opt. Also I am using opt because I had it plugged in via HMdI arc to my Tv and every time I change the source on the sound bar from hdmi(arc) to Bluetooth, my tv flashes before it changes. Like what. I’m mad I’m passed the time I can return.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It means a lot to us that you took the time to communicate with us about your experience with your LG audio sound bar with wireless subwoofer. We're sorry to hear that the product didn't meet your overall needs. Your comments will surely not go unnoticed and will be considered for our future product developments. -Cazz
Not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best would go for a more expensive one didnt work like it should
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Val. Thank you for sharing your feedback with us. We understand your concern about the LG Soundbar (SN4A) model, didn't meet your expectations. We strive to provide reliable, high-quality products and ensure a smooth expereince.
If you're experiencing specific issues with the soundbar, such as connectivity or audio quality problems, we’d be happy to assist you with troubleshooting steps to improve performance. Sometimes adjusting the settings or pairing it correctly with your TV or devices can help enhance the experience.
Please send us a private message on social media @LGUSSupport, and we’ll help you troubleshoot or explore options to get the best sound quality from your soundbar.
Thank you for your feedback, and we're here to assist you further. ^Juvy
Sound bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The connection seems to have a delay which I don't care for.
No, I would not recommend this to a friend
