Customer Ratings & Reviews
- Model:
- SN4A
- SKU:
- 6479130
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the sound quality, ease of use, and bass of this 2.1-Channel Soundbar. Many also appreciate its price and straightforward setup. However, some users experienced issues with the volume level and remote control functionality. A few customers also found the instructions less than helpful.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Volume
Poor unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the audio is good, the volume is mediocre at best. It is not even as loud as the tv.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. We're so sorry to hear that you're not satisfied with the volume of your LG soundbar. I can imagine how frustrating it must be to have a great audio experience, but still feel like something is missing.
I want to acknowledge your concern and apologize for the disappointment. We understand that volume is a crucial aspect of a soundbar's performance, and we're committed to making it right.
I'd like to offer you a solution to improve the volume of your soundbar. We have a few options available, including a software update that can help boost the volume, or we can consider replacing the soundbar if the issue is with the hardware. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Poor audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor audio quality. Bass is horrible. I will not recommend it
No, I would not recommend this to a friendSound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are not really all that impressed by the performance.
No, I would not recommend this to a friendDefective after first use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a open box special thinking I was getting a good deal for a sound bar that I didn't need at the time. Finally fired it up a year and a couple months later and the sound cuts out after about 30 minutes of use I can turn it off turn it back on and the sound comes back but after 30 minutes it's diminished to about 40% max volume reading on Reddit this is a prevalent problem with LG sound bars and they're doing nothing about it unless it's within warranty when it sounds like a very common defect which should be recalled.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be delighted to delve deeper into the cause of your LG UltraGear Monitor TV's audio cutting out. First, take a look at our LG Support page for some troubleshooting tips: https://rb.gy/9orhb. If you still need assistance, let's move to a private platform that supports back-and-forth conversation by sending us a private message on Facebook or Twitter using the hashtag @LGUSSupport, including the model and serial numbers of the soundbar. We'll be more than glad to assist you! ~Rita
Short Life Span
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for a year but then started to cut out on itself, which apparently is a problem for this version. Price was fair, but expected a longer life.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. Thank you for taking your time to review this LG Soundbar. We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or call our Customer Service at (800) 243-0000. Thank you ~Anthony
Horrid sound quality for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a Vizio 2.1 that was around 7 years old. Thought it would be an upgrade. Plugged it in snd thought it was broken. Tried HDMI ARC and optical and with both the audio sounded tinny and horrible. Sounded like you took an old radio and added a subwoofer. Tried messing with the equalizrr to no effect. Plugged in the old soundbar and blew it out of the water. Turned right around and took it back, and got a Vizio 5.1 for not much more money. Way better.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
- Cons mentioned:Volume
Don’t waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a big fan of LG but this product, we’ve had it not even a month and the volume wasn’t even loud and we heard a weird beep and the speakers were blown
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your experience with your LG Channel Soundbar. This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist. ~Tanisha
Great until it wasn’t
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked this as an entry level system, but unfortunately the right speaker suddenly stopped working. I tried optical, HDMI and Bluetooth. All did not work with only 2 months of ownership.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, thanks for taking the time to provide your feedback. We understand how frustrating it can be when a right speaker in your soundbar stops working. Feel free to contact us at (800) 243-0000 so that we can look further into this! Our hours of operation are from Mon. to Sun. 8AM – 9PM EST. Additionally, we're available via social media for your convenience. Our Facebook handle is @LGUSA and our Twitter handle is @LGUSSupport. Feel free to direct message us on Twitter or private message us on Facebook for support. ^Chris
Subwoofer dead on arrival
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subwoofer would not connect to the soundbar. The light on the subwoofer would flash green when plugged in and then turn solid green. After a second it starts indefinitely flashing red. The manual is 2 pages long and basically says "turn it off and on again lol". There's also basically no info about this setup online. Tried to troubleshoot it for a couple hours and its just not worth it. The soundbar itself sounds barely any different than the built in speakers for the LG C1. Probably would sound better if the subwoofer worked but here we are.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette
Very disappointing experience!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit came missing ALL accessories & called for help as I did want to keep it. The return was even worse as I was bounced from department to department 5 times. When I finally spoke to someone who spoke clear English she was able to get it resolved. Still waiting on a full refund after 2 weeks. Never was able to hook it up so I cant rate its performance. SAD state of affairs at Best Buy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Mark. Thanks for sharing your experience with the LG Soundbar (SN4A) model. We understand that receiving a unit missing all accessories can be concerning. We're sorry you had trouble with the return process. We aim to give you a smooth and quick customer experience, but we didn't meet that in your case. It's good to hear that you found someone to help you and solve the problem. Your feedback is important to us as we keep working to make our processes better and offer great customer service. If you need more help, please reach out to us on social media @LGUSSupport. ^Juvy
Not worth the aggrevation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor experience. Was tild it would worj with the TV i bought. First try couldn’t get it to work. Returned it. Got another one. Second one would work with the TV either. Call the company to triuble shoot and they were no help. Called the TV company to troubleshoot and they couldnt. Had to return and now just using the TV speakrs instead.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for taking the time to leave us feedback. We apologize for the poor experience you had with your external speaker purchase and the difficulty in getting it to work with your LG TV. We understand how frustrating this must have been, and we want to make things right. Please send us a private on Facebook or X (Twitter) using @LGUSSupport, and we will be more than happy to help you with this. ^Dan
Beware
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I see why they gave it away free with TV purchase. Can hardly get it to work. Can’t tell how loud it is when it works. Sub rattles and echos all the time making it basically not worth using. Not happy at all
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
Lg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very happy with the sound bar don’t know whether it’s the sound bars problem or the installation of it. I have the geek squad coming again on Monday. The sound from the bar is not syncing with the lips on the television. I have tried to reboot my modem, but it did not help. Hopefully they’ll be able to solve the problem on Monday.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hoping everything works out with your LG sound bar. We're sorry to hear about the inconvenience you've encountered in dealing with it. Should you need any assistance from us, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. -Cazz
Cheap Soundbar equals Cheap Sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this due to the great reviews and budget price. After using it for an hour just listening to a TV show, it was awful and sounded like a tin can. Adjusted all the settings to see if I could get some better outcome but it was awful regardless. Cannot recommend at all unless you just dont care about sound quality.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Maxx. Thank you for taking the time to leave us feedback. We're sorry to hear that you are disappointed with the sound quality of the product you purchased, despite the budget price and the good reviews. We can understand your frustration after listening to it for an hour and finding that it sounds like a tin can. It can be disappointing to invest in something and not get the results we hoped for. We would like to help you with this, and to do that, we will ask you to send us a private message on Facebook or X (Twittter) and we will be more than happy to assist you. ^Dan
Byer Bewhair.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is NOT great and I thought it would be better, I'm disappointed so now I bought a receiver and I have speakers in every corner and I'm in hopes I get the correct sound.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I figured its LG it has to sound decent , well i was wrong. The bass sucks and the voice don't travel to you like it should. If you know what i mean.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Lg 2.1 sound bar and sub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money. Sound bar is not very loud and bass speaker is a total was. Definitely not a good deal. I’m giving mine away and getting a better one.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
LG bar speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best product. Can’t tell the difference between TV speakers and the Bar speakers..
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, AnthonyT. Thank you for taking the time to review the LG Soundbar (SN4A) model. We appreciate your feedback and apologize for any disappointment you have experienced with the product.
We understand that you were expecting a noticeable difference in sound quality between the TV speakers and the soundbar. The LG SN4A is designed to enhance the audio experience by providing immersive sound and improved clarity. However, we apologize if it did not meet your expectations in this regard. For help and guidance, you may visit this link: https://www.lg.com/us/support/help-library. If you require further assistance on your LG product, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We are here to assist you and ensure your satisfaction. ^Juvy
Not great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning it as the left channel was louder than the right channel. Also, the display is not perfectly centered on the bar, which is a minor annoyance.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
SOUNDBAR BRACKET TOO BUG FOR TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bracket did a good job bringing sound bar up next to bottom of tv, BUT bracket extends beyond sides of tv, making it appear unprofessional.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
