Customer Ratings & Reviews
- Model:
- SN4A
- SKU:
- 6479130
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the sound quality, ease of use, and bass of this 2.1-Channel Soundbar. Many also appreciate its price and straightforward setup. However, some users experienced issues with the volume level and remote control functionality. A few customers also found the instructions less than helpful.
This summary was generated by AI based on customer reviews.
Ms
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.David wasn’t helpful and his attention was on us the customer
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Montel. Thank you for taking the time to review the LG Soundbar (SN4A) model. We're sorry to hear that our representative, David, did not meet your expectations or provide the level of assistance you sought. We aim to offer helpful, genuine support and attentive customer service to ensure a smooth and seamless experience. We appreciate your feedback and will consider it as part of improving our customer service. If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
it was a big disappointment,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this product is supposed to be a good product and it was not. it was a big disappointment, i returned it and went with a lesser known brand but far higher quality.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn
It’s not the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay , it’s hard to get it to sound good.Had it for a couple of weeks and the sound isn’t that great it’s sound muffled.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha
LG-2.1 channel soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will be returning this item. My T.V. has better sound without this Soundbar.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, RichardR. We're sorry to hear that the LG Soundbar (SN4A) model did not meet your expectations. We understand the importance of sound quality, and we apologize for any disappointment this may have caused. We continuously strive to improve our products and your feedback will be shared with our team for further review.did not meet your expectations. In regards of you want to return the item, we recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance. And you may visit this link as well for their return policy: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. If there's anything else we can do to assist you or if you have any further feedback, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you every step of the way. ^Juvy
Lots of issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delayed audio that would fix 1/10 times after shutting off and turning on.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jay92. Thank you for taking the time to share your feedback with us. We're truly sorry to hear about the issues you've experienced with delayed audio on your LG Soundbar (SN4A) model. We understand how frustrating this must have been for you, and we want to assure you that we take your concerns very seriously. For basic troubleshooting, please visit this link: https://www.lg.com/us/support/help-library. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Sound Bar is not that loud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the sound bar was louder but it’s not . I need another sound bar that’s louder.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Avoid this product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The subwoofer has a known flaw and will fail. I would avoid this product.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We are truly sorry to hear about the challenges you've encountered with the LG Soundbar (SN4A) model. We understand the frustration this situation has caused, and we apologize for any inconvenience. For help and guidance, please visit this link: https://www.lg.com/us/support/help-library/lg-sound-bar-why-isn-t-my-subwoofer-connect-to-my-lg-sound-bar--1422391675816. If you need further assistance on your LG unit, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We're here to assist you every step of the way. ^Juvy
Bad audio
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is awful. We tried it in several rooms of varying sizes, floor materials, and content. Everything was awful.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks for sharing your review with us and the community. We read your feedback, and we’re sorry our product didn’t suit your overall needs. We work continuously to improve the quality of our products and services that drive customer satisfaction. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we'll be happy to assist. ^James.
Poor volume and tone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible sound quality and no louder than the tv. I returned it because of that reason.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Donald.
We're genuinely sorry to hear about your experience with our soundbar. We understand how important audio quality is for your entertainment experience.
Your feedback is important to us, and we'll take it into consideration for future improvements in our products. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to us via private message on X (Twitter) @LGUSSupport.
Thank you for considering LG, and we hope you find the perfect sound solution for your needs.
—Kai
LG soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar did not produce the sound expected for a 200watts system .
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We regret to hear soundbar LG - 2.1-Channel Soundbar with Wireless Subwoofer didn't meet your expectations! We're a continuously innovating company and we're always looking to increase customer satisfaction with our products. Please feel free to fill out the following form: https://www.lg.com/us/support/feedback. ^Chris
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The USB connection did not work at all. The Optical worked fine, but optical doesn't offer control features.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks for sharing your rating and review with us and the community. We’re so sorry that the product did not meet your overall needs. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your comment will be considered for our products development. Please get in touch with us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we will be glad to check how else we can help you regarding your concerns. -Cazz
TV speakers out performed.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this the same day. My LG tv speakers outperformed the sound bar. Overall aound performance was terrible.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. We apologize for any inconvenience. ^Vanessa
Broke in 2 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 2 months. Now it is just wasting space .
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. I'm sorry to hear that your LG product broke after only 2 months. It's frustrating when something you invested in doesn't last as long as you expected. We apologize for any inconvenience this has caused you and we appreciate your feedback. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrendous quality sounds like a tin can don’t recommend
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your review about the LG Soundbar (SN4A) model. Your comments are truly important to us, and we understand the frustration of receiving a product that doesn't meet expectations. We assure you that we are taking your feedback seriously and will work diligently to address the quality issues you've highlighted. If there's anything we can do to further assist you with, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
STAY Away!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No power. Same audio level as the tv speakers. Best Buy should be ashamed to even sell this thing.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Riccardo. Anthony here from LG. We're serious about you, We strive to avoid such unfortunate experiences when resolving issues with your LG Sound-bar. We would like the opportunity to make your experience better with LG going forward. Please send us a private message with a good contact number via Facebook, Twitter, or Instagram and we can have someone reach out to give you the support you require. ~Anthony
Unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Certain channels I have no sound at all and eveytime I try to get in touch w a tech they're is no one available
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with your case, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Venette
Speaker and subwoofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy it. Did not have any wires I gave it back
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, MonicaM. Thank you for taking the time to review the LG Soundbar (SN4A) model. We apologize for any inconvenience caused by the missing wires. We strive to provide a seamless experience and appreciate your feedback. To obtain more details on your LG product, you may visit this link: https://www.lg.com/us/support/product/lg-SN4A.DUSALLK. If you have any further concerns or need assistance, please don't hesitate to reach out to us on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. Your satisfaction is our top priority. ^Juvy
Nope
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It quit working at the end of 30 days. I found my purchase information to late to return it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your experience with your LG Channel Soundbar.....This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist. ~Tanisha
- Pros mentioned:Bass, Sound quality
An open box steal for amazing quality device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Snagged an amazing open box steal for this, only $95! Description for it was good, wi/ scratches, when opened, looked like it wasn’t even taken out of the box! Only thing missing was the Optical cord, but we had an extra. Ignore the minimal bad reviews, if you know how to adjust your newer smart tvs audio controls and or also check your sound settings on whatever app, device you’re using, then this is perfect if you’re able to navigate… I had to turn DTS and Dolby Digital on, and switch to eARC connection, adjust the voice volume and voice audio output controls if your TV allows, and or up the treble a few and it’s insanely great quality sound… and this beauty of a product will blow you away! We are replacing a 3 year old Taotronics Black Friday deal we got for only $50, our budget was $100, and we made lucky with this open box walking in today. We turned on Mad Max Fury Road 4K immediately after set up and audio switch up, an easy 20-30 min set up and adjustment of settings if needed or wanted, enjoyed the film immensely with this new speaker that rumbles perfectly with the subwoofer. And the music sound quality, equals that of a $300-$450 priced sound bar. If i would have known about the quality and there was no open box, I would have paid the normal $149.99 sale price to obtain this. And open box, always check for one, you can get a great priced item. You have 15 days, any slight feelings of regret or not worth it/something’s wrong just return it, and research more. Don’t be scared of open boxes.
I would recommend this to a friend Trash
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even worth 50 bucks; poor sound quality. Returned only to buy a Jbl sound bar that is well worth every penny.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
