Customer Ratings & Reviews
- Model:
- SN4A
- SKU:
- 6479130
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the sound quality, ease of use, and bass of this 2.1-Channel Soundbar. Many also appreciate its price and straightforward setup. However, some users experienced issues with the volume level and remote control functionality. A few customers also found the instructions less than helpful.
This summary was generated by AI based on customer reviews.
DISAPPOINTED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not satisfied with this purchase. That's why I requested a full refund. Was not aware that all parts were not included
No, I would not recommend this to a friendPoor sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality. The LG tv sound is better the. The sound bar. Only good quality is it can Bluetooth to my phone to play music.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
Average sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good thing this was on sale! Because it ain’t worth the original price. If your looking for a low end sound bar! This is for you
I would recommend this to a friend- Cons mentioned:Volume
Disappointed - Expected better with LG namebrand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Fathers' Day gift to my husband. The sound is almost the same as our TV. Not sure if we got a defective unit as it's not very loud and you have to put your ear up to subwoofer to hear it at all. We were going to take it back but missed our 14 day window so we're stuck with it. I would not recommend
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with scheduling repair, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Sub cuts out. OFTEN.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An audio engineer cautions you, do not buy this. LG has managed to design a simple 2.1 soundbar in which the wireless subwoofer cuts out intermittently, despite its placement less than 2 meters from the bar. Spending a little more money on a soundbar that works, and wasn’t designed and manufactured by LG, is smart. Spending a little less money on a soundbar that doesn’t do its only job is not smart. Please, support brands that hire actual engineers who design products for actual users. Or, don’t. If you love audio that loses low-frequency content due to subwoofer drop-out every 5-10 seconds, definitely buy this. Or, send $50 to a senior in college designing a senior engineering project that only has to work once in front of the professor. That would be money better spent because at least you woild have supported a college student. LG should be embarrassed by this soundbar but they are not. The execs are toasting each other and placing new bets on what else they can get us suckers to buy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Soundbar addition
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. I don't see a change in sound but can control volume better.
I would recommend this to a friendGREAT AUDIO WITHOUT WOOFER ON
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the subwoofer powered on. The wireless connection keeps dropping and reconnecting with an. E X T R E M E L Y. LOUD POPPING SOUND. It almost sounds like the subwoofer is going to explode EVERYTIME the connection drops & reconnects!!! After reading several other reviews from other purchasers. Coupled with being given the runaround by the bestbuy robo- phone system. I decided to leave my VERY UNHAPPY REVIEW!!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Its okay
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the sound quality could be higher, but i got what i paid for.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate your feedback on the LG 2.1-Channel Soundbar. If you're looking to improve the sound quality of your soundbar, you can explore some simple troubleshooting steps based on available LG resources. Check the audio settings on your connected device and the soundbar itself to ensure they are optimized for your preferences. Additionally, ensure that all cables are securely connected and that there are no obstructions that might affect sound performance. If you require further assistance or have any questions, please feel free to reach out to our social media team on Facebook or Twitter at @LGUSSupport. Your satisfaction is important to us, and we're here to assist you. ^Sam
Horibble experience overall.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounded okay been an lg guys for a long time but this was a faulty item and mine stopped working right after the first hour. Bestbuy made it so difficult to exchange or even refund the item now im stuck with something that dosent work.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, AdrianL. We're truly sorry to hear about your disappointing experience with the LG Soundbar (SN4A) model. It's disheartening to learn that the item you received turned out to be faulty and caused such inconvenience. We genuinely appreciate you taking the time to share your feedback with us, and we apologize for the frustration this situation has caused.
We understand the importance of a smooth exchange or refund process, and we regret to hear that your experience with Best Buy fell short of your expectations. Please know that we take your feedback seriously, and we will work diligently to address these issues to ensure a better experience for our customers in the future. For basic troubleshooting, kindly visit this link: https://www.lg.com/us/support/help-library/lg-sound-bar-how-to-reset--20153193962273. If there's anything we can do to assist you further, please don't hesitate to reach out to us directly via Facebook or X (Twitter) using @LGUSSupport. Your satisfaction is important to us, and we are committed to doing everything we can to make this right. ^Juvy
Same as standard tv speakers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No difference than my LG tv speakers. I wouldn’t suggest this product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
HDMI arc unusable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using the HDMI arc connection, it continuously cuts out almost making the sound bar unusable. Have reset it, used a different HDMI chord etc. Seems like you get what you pay for
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Don’t buy it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds alright, turns on by itself 9/10. Would have to unplug whole device when going out of town. Wouldn’t recommend.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your experience with your LG Soundbar Subwoofer. This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist. ~Tanisha
Say way from Lg products
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is horrible tv Twice as loud that is sound bar. My tv is Samsung Should have got a Samsung soundbar Never buy a LG product again
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
