Customer Ratings & Reviews

I love this washer especially it's ventless. It's good for a small family with small home. We installed it in our bathroom.

Washer function works great! Washes small loads very well. Dryer works good as long as you don’t overload the drum. Many of the people who gave this washer/dryer negative reviews were not using it properly and as directed by the manufacturer. The dryer is electric so it doesn’t dry large loads as efficient as a gas dryer; so if you need this to support a large family, you’ll be disappointed. It does has with a few features that can be a bit inconvenient and irritating. One of which are the two drain tubes. The one in the back is the main drain and is driven by the motor; so water comes out pressurized. The secondary drain is in the front; lower right and drains residual water in the tank. You have to drain the front tube after every wash or the clothes won’t dry properly. Another is the WiFi function that nobody can seem to figure out. Believe me I checked.

I love not having to move clothes after washing & put into a separate dryer! Saves me that step!! This machine does a pretty good job at cleaning and it's very convenient. Feels solid, well made. Still looks like new after 2 years (I do clean & dry the front seal right after getting clothes out, and keep the door open until it has completely cooled off). It is true that it does not fit a lot, but if you wash often that isn't much of an issue. I try to keep loads by similar weight, just tops, or just bottoms, or just bedding, or just towels... I feel it washes & dries more evenly. And yes, it does take 3-4 hours when I do heavier loads. But I do not see this as a negative. It's not like I sit in front of the machine waiting for it to be done. Just plan accordingly. Yes, some stuff does come out wrinkled, but not much more than with regular full size machines. To minimize wrinkles DO NOT STUFF the machine, small loads are better - leave enough space for clothes to move around. Also, change the default setting of Extra-High spin to a lower setting (except for towels). Clothes DO come out feeling quite hot yet kinda damp.. this is not a bad thing, it actually helps release wrinkles IF you get clothes out right after machine is done and you shake & hang/fold the clothes rather than letting them sit in a ball cooling off. You could hang them on your shower rod for a few mins. It'll all be completely dry in minutes! My biggest issues: #1 There is no independent dry cycle! #2 It does shake violently, even after much balancing, and regardless of having lighter loads. We figured out that holding down one of the top corners made it shake something like 50-75% less. Since it's placed under a countertop, we placed some shims in that corner which keep it tight. Problem solved Overall, pretty darn good & I definitely recommend it.

Good for what it is designed for. Takes longer than usual to dry. Need to hang dry items for a few minutes and let the machine open to vent after each use. Clothes come out steaming hot and need a few minutes to cool off and feel completely dry.

I love this washer/dryer hybrid. So far it has worked like a charm. We were forced into getting a ventless model due to our condo setup and this works perfectly each time. It does create some humidity so we found keeping the bathroom exhaust fan on keeps it lower. I put average value because it has very restrictive pre-set modes and the app almost makes you think you can customize it, which I think would have been nice. It does connect to WiFi to let you know when it's done. If you have a tiny space, like us, it looks great and works great.

I only gave it 4 stars because I have a problem with the dryer, it still feels damp and at times i still have to hang them so I don’t even use the dryer for this purpose because I’m saving energy although I spent more to get a feature that doesn’t work the best. In order for it to dry anything it has to be in for longer then 1 hour. And forget comforters after being wash it gives up on rinsing it and leaves them heavily wet so I have to give it extra spin. I like it cause it pretty and it’s convenient rather then going outside. LG tech is pretty nice as well. The app doesn’t really do much and suggest they work on it a little more. I don’t see where I can turn my washer on with my phone feature either which is what I thought I can do but anywho go to the stores I got it during the pandemic and when I went back in stores I saw some even more appealing and cheaper. Oh and do your research before you decide what’s best for your family and home.

Loving this machine. Cleans and dries better than my previous model. The Thin IQ app is great also. Only criticism is that the cycle time is longer.

I love not having to pull wet clothes out of an old big top loading washing machine.

Clean machine. This washer is great. I actually have to clean some tshirts on gentle cycle as it pulls logos off. Clothes are really clean. Good purchase.

A little bit pricy. But no vent needed. Works very well for small apartment.

Ordered this in July 2021 and received it in Dec 2021 - So far we are very happy with the unit - easy to use and works great - LG 2.3 Cu. Ft. High Eff Smart front load washer and Dryer Combo

Excellent experience with your recent delivery of the washer- dryer. Thank you so much.

Bought it to save space which is does but not having two units but it super bulky and heavy and it doesnt dry the best takes a couple hours just to dry a load of laundry

Works amazing, the installers were very professional

if I could give ZERO stars I would. the dryer just makes your wet clothes HOT. by far a piece if high tech JUNK. don't fall for the nice sleek modern look, this was a waste of money!!! returning asap!!! disappointed by LG.

Works great i like it , i'm still getting the hang of it.

I've now had this machine for 5 years and overall I'm pretty disappointed. When it works, it works fine. But I've had to replace the Water Drain Pump once (at the 3 year mark) and now it looks like we're going to have to replace the Water Valves because it keeps filling up with water when it's turned off. LG repaired the Drain Pump for free as a kind gesture even though it was out of warranty. But... For being just 5 years old and having 2 issues that requires a mechanic... No thank you