Customers love the 20.2 Cu. Ft. Top-Freezer Refrigerator for its overall performance, keeping everything very cold, and its perfect capacity. Many appreciate its sleek design and quiet operation. Some customers have noted the absence of an ice maker and express a desire for better fingerprint resistance, as well as additional features like butter or deli drawers.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,973 reviews
Rated 5 out of 5 stars
Best Frig
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a fabulous frig!! She is so cold all the time. Everything is always fresh, vegetables are crispy for a long time. I would recommend it to everyone!!!!
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 4 out of 5 stars
LG Refrigerator
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like it. Its very cold and spacious. Economical in price. Thank you so much.
I would recommend this to a friend
Pros mentioned:
Noise level
Cons mentioned:
Fingerprint resistance
Rated 5 out of 5 stars
Looks nice and quiet
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks nice but does catch a lot of finger prints. Very quiet.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great fridge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great fridge i had one of those fridged with all the xtras and it broke so i bought this and am very pleased
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 3 out of 5 stars
OK - gasket is a cheapie . . .
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No bins on the inside except for t 2 vegetable drawers at the bottom, no egg basket and little in the door except for 2 shelves. The gasket is a cheap nothing. Fridge and freezer works just fine. My model doesn't have an ice maker because there's no place to hook up the water . . . an ice tray would have been nice and if it were a little "thinner" with the same cubic space, that would have worked a little better. It is an OK average appliance, wasn't cheap and isn't special. Very silent. PS Be sure BestBuy salesperson writes whether your door opens LEFT or RIGHT on your invoice. Best I could do for a condo.
I would recommend this to a friend
Pros mentioned:
Design, Noise level
Rated 5 out of 5 stars
Nice fridge
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a nice fridge, very spacious and runs quite.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my fridge! Very spacious! Easy to clean and remove parts. Freezer works perfectly pop a water and in less then 20 mins it’s nice and cold. Really like that it has no handle my little children can’t swing from it lol.
I would recommend this to a friend
Rated 2 out of 5 stars
Lg refrigerator second try better than first one
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
August 11th first lg refrig delivered but new braided water connection wasnt ordered by salesperson & drivers weren't allowed to use existing plastic tubing. They left refrig unplugged in kitchen & drove away. I plugged it in & pushed it in place without icemaker being installed. Found that doors wouldnt close completely unless pushed the last couple of inches. Contacted geek squad & notified them of issues. 8-11 delivery guys came & installed ice maker & braided hose that hadnt been ordered. Noted with them issues with doors not closing. 8-29 geek squad rep came for door issues & ordered new hinges. 9-17 rep came & installed new hinges but didnt fix issues. Ordered replacement refrig & icemaker. 10-7 new refrig delivered but drivers couldnt remove original icemaker to swap into replacement refrig, had to order new icemaker. 10-20 new icemaker delivered & installed. Working ok so far but best buy ordering & delivery system needs work. The geek squad rep who replaced the hinges was helpful but the delivery drivers were uninformed about what was supposed to be done beyond delivering the refrigerators.
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi, John. Thank you for sharing your detailed experience with the LG Refrigerator (LTCS20020S) model. We appreciate the time you took to outline the delivery and installation process, and we’re glad to hear your unit is now working properly.
For the door closure issue you mentioned, it’s helpful to ensure the refrigerator is properly leveled. If the front of the unit is slightly higher than the back, the doors will naturally close more easily. You can adjust the leveling legs at the bottom of the unit by turning them clockwise to raise or counterclockwise to lower. This small adjustment can often improve door alignment and closure. For more information, visit https://www.youtube.com/watch?v=x9rfSiLLVus. If you’d like us to take a closer look or assist further, feel free to email us at [email protected]. We’re here to help. ^Juvy
Pros mentioned:
Capacity
Rated 5 out of 5 stars
My new LG refrigerator
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new open box LG refrigerator . Its so well made and has spacious compartments for fresh foods . Its much better sealed than my old one . I love it and would highly recommend Best Buy for anyones regrigerator needs. The quality for the price is top notch !
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new refrigerator !
And the delivery was excellent
Also the setup !
I would recommend this to a friend
Rated 5 out of 5 stars
New Frig
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivered set up for door changed, all done efficiently and correctly.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Refrigerator
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
A very good refrigerator, we are very pleased. Fast delivery, beautiful.
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Amany
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect fridge I like it…very large storage area ..perfect size of freezer
I would recommend this to a friend
Pros mentioned:
Size
Rated 4 out of 5 stars
Great refrigerator!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this new refrigerator! No more thawing the old one out. It was just the right size for my kitchen and it worked out great. I would have liked to have a meat/deli drawer but I have made do.
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
LG refrigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This has been an excellent replacement for our decades-old refrigerator. The lights inside the frig and the freezer are as good as advertised, and I should mention that the delivery and installation folks were outstanding too. And it fits the space allotted for it in the kitchen, which was a necessary factor.
I would recommend this to a friend
Cons mentioned:
Features
Rated 5 out of 5 stars
Mr
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
cold in about 3 hours, large door storage, no deli tray but most this size don't have one either.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had the refrigerator for 2 months now, and I really like it. The food stays very cold, the equipment operates very efficiently. I do wish the functionality areas of the fridge was better organized but it operates perfectly. Better option if you are looking for a cheaper option for a new fridge that has a lot of storage space for not a lot of money.
I would recommend this to a friend
Pros mentioned:
Design, Overall performance
Rated 5 out of 5 stars
Buy it you will like it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. Looks great, fits, and works. Nice design.
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
David Tasler
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for a refrigerator when I found this one . It was the right size and the right price . I knew that the other refrigerators were either to tall or to wide.