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Customer Ratings & Reviews

$769.99
Save $319
Comp. Value: $1,088.99

Customer reviews

Rating 4.6 out of 5 stars with 1977 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the 20.2 Cu. Ft. Top-Freezer Refrigerator for its overall performance, keeping everything very cold, and its perfect capacity. Many appreciate its sleek design and quiet operation. Some customers have noted the absence of an ice maker and express a desire for better fingerprint resistance, as well as additional features like butter or deli drawers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 1,977 reviews
  • Rated 5 out of 5 stars

    Great product and good look

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product recently. Been good to use. Easy to install and great support from delivery team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reliable refrigerator, have plenty of storage space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg 20.2 Cu-Ft

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. We keep it in the garage for the extra, soda etc The freezer works great for storing fruits meats etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a second fridge to increase capacity for guests. Good value for the money. Terrific delivery and set-up, as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mahalo for this very useful frig. Very versatile. Aloha

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The down side of LG frig.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, but inconvenient shelving, and no light in freezer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service from the geek squad Thank You

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough for the garage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many finger prints on front of refrigerator. Could also use one more shelf in the refrigerator portion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone I dealt with was excellent. Your delivery people Bernardo and Brianna went above and beyond. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy lives up to its name!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Just what the wife and I wanted. Fair price and excellent delivery. Happy campers. Dick & Carol

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't love this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this one immediately. No matter how you configure the shelves you cannot get a single bottle to stand up in the freezer. And the fridge shelves are not great height options either.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Katie. Thank you for sharing your experience with the LG Refrigerator (LTCS20020S) model. We understand how important flexible shelf space is, especially when storing taller items like bottles.

      For future reference, this model features adjustable door bins and removable shelves, which can help create more vertical space. For example, removing one of the freezer shelves entirely may allow bottles to stand upright. You can find setup tips and troubleshooting steps here: https://www.lg.com/us/support/video-tutorials/shelf-adjustment-and-removal-refrigerator-CT10000021-20150262918546. If you'd like us to take a closer look or assist further, feel free to email us at [email protected]. We're here to help. ^Juvy LG

  • Rated 4 out of 5 stars

    Profesional salesman & good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was great. He understood my needs and help me to obtain it -

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Perfect for basement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't come with ice maker you have to buy separately which they don't tell you that also when you trying to buy ice maker it's not available "horrible"

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lg

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Arrived on time excellent staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and easy to use I absolutely recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something very basic. So this is perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service of course I Will buying again thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super excellent both service and operation. It’s perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son and his wife. Their first house? I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is good, fast service, the only thing was the door open to the wrong way but best buy credit me the charge for that

    I would recommend this to a friend
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