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Customer Ratings & Reviews

$769.99
Save $319
Comp. Value: $1,088.99

Customer reviews

Rating 4.6 out of 5 stars with 1977 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the 20.2 Cu. Ft. Top-Freezer Refrigerator for its overall performance, keeping everything very cold, and its perfect capacity. Many appreciate its sleek design and quiet operation. Some customers have noted the absence of an ice maker and express a desire for better fingerprint resistance, as well as additional features like butter or deli drawers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 1,977 reviews
  • Rated 5 out of 5 stars

    Review if Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was excellent. The delivery people were terrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frig.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice!!!!!!!!!!!!!!!!!!!!?????????????????!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG makes a nice Stainless steel 20.2 cu fridge

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful fridge..The freezer holds a lot . Great value

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Miss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its too soon to tell. It has a weird odor but hopefully it will go away after time. One thing I do not like is that all the internal parts were plastic instead of glass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. A satisfying experience from beginning to install.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has been 5 stars. The delivery was 5 stars as the two men who delivered were efficient and very nice. My salesman was very helpful. Getting the fridge delivered was a minus 5. Received the product 11days after the original delivery date and repeatedly being told it would be delivered on Saturday, Sunday, Monday, and Tuesday. Delivered full week later.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than anticipated but purchased online and did not pay attention to height specifications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, easy install, delivery was on time and very professional

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Time will tell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was deeper than expected. All my last 10 years' refrigerator purchase has been gone broken. I hope this will last longer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee was very helpful. Item is pperfect for my kitchen & needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived and functions as advertised. Good size freezer. Happy with the unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality LG fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice basic fridge.stainless is better then just a color .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service appliance was in our budget customer service was awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Cold Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge with no frills. Should give years of trouble free service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went okay, good quality, good value fir the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice appliance and came and nice shape easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and always happy to buy from bestBuy. Friendly staff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to do a little cleanup of taping items. Door had to switched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loves

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother loves her refrigerator. I always get my appliances from Best Buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Caveat Emptor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit itself functions fine, however both the original unit and the one I currently have arrive severely damaged. I rejected the first unit as the damage was around the coils and compressor and I was not going to risk that. The second unit looks as tho it was dropped on the corner, and the only reason I was willing to accept it was the damage was essentially cosmetic. BB did offer a discount as a consolation, and I chose to accept because waiting another week and having to take more time off to be around for the delivery window was not an option. The delivery people were fantastic, I know it wasn't their fault, just be careful!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you so much for taking the time to provide feedback. We're sorry to hear about the inconvenience you have experienced. We work continuously to improve the quality of our products and services that drive customer satisfaction. If you need more assistance with any LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we'll be happy to accommodate you. ^James. LG

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