Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

  • Front. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White.
  • Angle. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White.
  • Left. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White.
  • Alt View 1. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White.
  • Alt View 2. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White.
  • Alt View 3. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White.
  • Alt View 4. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White.
  • Alt View 5. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White.
  • Alt View 11. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White.
  • Alt View 12. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White.
  • Alt View 13. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White.
  • Alt View 14. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White.
  • Alt View 15. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White.
  • Alt View 16. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White.
  • Alt View 17. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • LG 20.2 Cu. Ft. Top-Freezer Refrigerator video 1 minutes 20 seconds
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White

Model:
LTCS20020W
SKU:
6419820
Highly rated by customers for:

Customer reviews

Rating 4.6 out of 5 stars with 1946 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the 20.2 Cu. Ft. Top-Freezer Refrigerator for its spacious interior, affordable price, and energy efficiency. While some customers appreciate the sleek look of the stainless steel finish, others find the lack of a freezer light and noise to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,946 reviews
  • Cons mentioned:
    Ice maker

    LG ref ridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bad we get charged extra for changing door left to right & Have to pay extra for ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and very good for price. I definitely recommend to this product.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, highly recommended for a man apartment or studio.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great buy

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. Works great! It has more space in the freezer than my last refrigerator, which is nice.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Size

    No Frills

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you want a small simple refrigerator. Two bins.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    top freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent for the price keeps everything ice cold

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Wanted this to work

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator looks good but I had to replace it twice before getting another more expensive model. The problem was every time you close the fridge door the freezer door pops open. EVERY TIME! Dealbreaker for a brand new unit. No issues keeping everything nice and cold.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Overall performance

    Really nice Frig!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great frig! Nice and cold! Gets the job done. No water or ice but you get what you pay for!

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend

  • Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build quality and performance , nice design and looking

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Shiny LG - Looking Good!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge I didn’t want ice maker etc. i wanted a simple quality fridge. Very nice look as well!

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    LG Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was exactly as advertised and was delivered & install by professional staff!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Love it!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge, we had our old one for ten years so it was definitely time for this new beauty!

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    My Frig

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Purchased it at a great price. However, I didn’t purchase the ice maker.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Saves energy with Energy Star.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new fridge. Lots of room and spacious freezer.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend

  • Second Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No complaints for the prices paid.

    I would recommend this to a friend

  • new refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great addition to our new old-style kitchen.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Home owner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our camp. Love how easy it is to keep clean, both inside and out. Would highly recommend!

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Refrigerator Delivery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frig works fine . Arrived a little dinged up. You gave me a credit. Delivery guys were great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Fridge

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really works great!! I absolutely love it!!!!!! ❤️

    I would recommend this to a friend

  • Good but -

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator It could use a light in the freezer

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
Page 59, Showing 1,161-1,180 of 1,946 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.