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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1947 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the 20.2 Cu. Ft. Top-Freezer Refrigerator for its spacious interior, affordable price, and energy efficiency. While some customers appreciate the sleek look of the stainless steel finish, others find the lack of a freezer light and noise to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,947 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Top Freezer Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the LG 20.2 Cu. Ft Refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice Fridge, super quiet.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. Lot's of room. No ice maker in freezer, I like that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this fridge it’s nice and big on the inside and small and compact on the outside. The only drawback to this fridge is that it doesn’t have a meat and deli tray. I really miss not having a separate area for my meat & deli.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    2 years and 2 months before a problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased April 2023. Two years and 2 months after purchase, the drip line in refrigerator (not the freezer -that is not hooked up) is leaking on to the top shelf, not running into the drip line that goes to the pan. The warranty is 2 years. If I win the $400 gift card for this review, I guess I'll apply it to a different brand refrigerator.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Sharon. We appreciate you sharing your experience with your LG Refrigerator (LTCS20020S) model. We're here to help ensure you have a positive experience with LG products and are committed to providing reliable, high-quality products and services.

      For a drip line leaking onto the top shelf, a common reason is a clogged or frozen defrost drain. To address this, you can try unplugging the refrigerator and allowing any ice in the drain line to melt. Once melted, you can carefully clear any debris from the drain opening, often located at the back of the refrigerator compartment. For more help, visit https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-troubleshoot-a-leak-inside-the-fridge--1337885189181.

      We'd like to investigate this further and help you find a solution for your refrigerator's performance. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions. ^Juvy LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size for my guest house kitchen !,,,,,,,,,,,,

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid fridge, great value for the price. Good size and well put together.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just a fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. So leaks or defects of anything yet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    New fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and has plenty of room especially the freezer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Keeps things cold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent fridge, it keeps cold things cold or frozen things frozen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came out great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out great. We bought it for extra storage since we are a big family and tend to buy more food and I like meal prepping so yeah it's good. Have not had any issues with it so far so that's good for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge for our condo rental!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a fridge for our condo rental. Good quality and the option to add a ice maker if we want too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as it should. No issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. The shelves are a little small on the inside

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Gets the Job Done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No frills; gets the job done. Shorter than the previous model but just as spacious inside.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best product to fit my limited kitchen space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge came in perfect condition and also very helpful mover who helped set it up !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bare bones fridge.......................................................................................

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, there, TomG! We hate to hear that you aren't satisfied with your LG - 20.2 Cu. Ft.Top-Freezer Refrigerator. We value your opinion, and it doesn't go unnoticed. We would like for you to share it on our LG feedback page as well: https://www.lg.com/us/support/feedback. Thank you!  ~Rita LG

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this appliance March/2023 and so far its been easy to deep clean and no issues (knock on wood)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headache

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have to get used to having the freezer on top. I keep bumping my head on the freezer door. It is slightly narrower and shorter than the old Fridge but it is a litter deeper. All I need is the doors reversed so it is convenient to use. No Ice Maker was included as the salesman led me to believe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WHAT DO YOU MEAN?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE IT BUT MISS A CHEESE DRAWER ON THE TOP SHELF.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr cool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit Hard to change door handing though lots of room

    I would recommend this to a friend