Customer Ratings & Reviews
- Model:
- LTCS20020W
- SKU:
- 6419820
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers value the 20.2 Cu. Ft. Top-Freezer Refrigerator for its spacious interior, affordable price, and energy efficiency. While some customers appreciate the sleek look of the stainless steel finish, others find the lack of a freezer light and noise to be drawbacks.
This summary was generated by AI based on customer reviews.
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was delivered on time as promised schedule. Within memberships, Best Buy was able to delivery including setup with free of charge. Thank you so much!
I would recommend this to a friendVery nice quality refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have several units of apartments. This refrigerator was purchased for one of those apartments. This is an inexpensive and convenient refrigerator. Compared to other companies' products, this is very nice quality product.
I would recommend this to a friendLG Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator was fine. There were delivery problem and delay but best buy made a good faith effort to solve the problem.
I would recommend this to a friendVery good refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service, on time delivery and hassle free in buying. The refrigerator is fantastic, and my wifr loved it so much!
I would recommend this to a friendFlawless, can't wait for that crew to assist again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ralph, thank you for your in store assist. Delivery crew, thank you. The best.
I would recommend this to a friendFRIG REVIEW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WE LOVE THE FRIG BUT THERE WAS A MIX UP ON THE ORDER WE WANTED A FRIG WITH A ICE MAKER THE WEB SITE LEAD US TO THINK THAT THIS WAS WHAT WE WERE BUYING WE DID NOT FIND OUT UNTIL THE DAY IT CAME OUT THAT IT DID NOT HAVE A ICE MAKER.
I would recommend this to a friendNotquite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little disappointed, spent more money to upgrade to the LG and it makes a little more noise than what I was expecting
No, I would not recommend this to a friendIt's not magnetic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge magnets don't stick to this thing, so Q.E.D. this is not a fridge. It's a shame, because it works pretty well, whatever it is. One thing that will stick to this fridge is fingerprints though. If you or anyone touches the front, it will be hard to clean and you won't have enough motivation to do often it and it'll look gross. I wish I could return it but I had to remove doors & wood panels to get it in my house... it's not worth it to go through that again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.,...,,,...........................,,,,,,,,,,,...............................,,,,,.,lllllllllllllllllllllooooooopppppppppp
I would recommend this to a friendChef T
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the price was very good and the service was good from purchase to delivery
I would recommend this to a friendNot too shabby
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it for a few months. No complaints on functionality Its on the smaller size, perfect for 2 people. But we definitely find ourselves re-organizing to fit the pizza box Really prone to finger prints
I would recommend this to a friendLg refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought for my Garage and we are loving it. It’s spacious and black color looks really nice with gray painted garage
I would recommend this to a friendSpacious fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator has a lot of space inside also has veggie n fruit container at the bottom of the fridge labeled,,the door shelves are spacious for lots of food would recommend to family n friends
I would recommend this to a friendDidn't love this
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this one immediately. No matter how you configure the shelves you cannot get a single bottle to stand up in the freezer. And the fridge shelves are not great height options either.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Katie. Thank you for sharing your experience with the LG Refrigerator (LTCS20020S) model. We understand how important flexible shelf space is, especially when storing taller items like bottles.
For future reference, this model features adjustable door bins and removable shelves, which can help create more vertical space. For example, removing one of the freezer shelves entirely may allow bottles to stand upright. You can find setup tips and troubleshooting steps here: https://www.lg.com/us/support/video-tutorials/shelf-adjustment-and-removal-refrigerator-CT10000021-20150262918546. If you'd like us to take a closer look or assist further, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
Good fir for our work kitchen at a good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The LG brand is synonymous with quality and this refrigerator is replacing the LG refrigerator we used for 15 years! Notable: Very good storage areas.
I would recommend this to a friendBest buy Owings Mills
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product from LG best experience with staff knowledgeable quick to process my purchase picked it in store..keep the good work @ Owings Mills Bestbuy
I would recommend this to a friendLove it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for the money , I like the fact of milk in door
I would recommend this to a friendLG Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a nice refrigerator, just makes a sound like water is running thru it all the time.
I would recommend this to a friendPerfect garage fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best garage fridge I could ask for would buy this over and over .
I would recommend this to a friendGood fridge that needs another drawer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge. Wish there was an addition drawer below the top shelf but other than that fine.
I would recommend this to a friend