Customer Ratings & Reviews
- Model:
- LTCS20020W
- SKU:
- 6419820
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 20.2 Cu. Ft. Top-Freezer Refrigerator for its overall performance, suitable size, quiet operation, and ample capacity. Many appreciate its ability to maintain appropriate temperatures and its modern design. However, some customers have noted that the internal lighting could be improved, and a few have mentioned the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
New fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it love it love it thank you thank you thank you
I would recommend this to a friend Came out great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came out great. We bought it for extra storage since we are a big family and tend to buy more food and I like meal prepping so yeah it's good. Have not had any issues with it so far so that's good for us.
I would recommend this to a friendHeadache
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I now have to get used to having the freezer on top. I keep bumping my head on the freezer door. It is slightly narrower and shorter than the old Fridge but it is a litter deeper. All I need is the doors reversed so it is convenient to use. No Ice Maker was included as the salesman led me to believe.
I would recommend this to a friendLG gray refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fuctional and really convinient. Freezes really good even in hot days.
I would recommend this to a friend- Pros mentioned:Design
Mr cool refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit Hard to change door handing though lots of room
I would recommend this to a friend Great fridge!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this refrigerator and the services during delivery were amazing!
I would recommend this to a friend- Cons mentioned:Features
Basic Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bare bones fridge.......................................................................................
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, there, TomG! We hate to hear that you aren't satisfied with your LG - 20.2 Cu. Ft.Top-Freezer Refrigerator. We value your opinion, and it doesn't go unnoticed. We would like for you to share it on our LG feedback page as well: https://www.lg.com/us/support/feedback. Thank you! ~Rita
Refrigrator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, Prompt Delivery and good price I will buy more from best buy
I would recommend this to a friendBest biy manassas
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service, very helpful knowledgable about products
I would recommend this to a friendGreat Extra Garage Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is our extra garage refrigerator. It is built with “extra” insulation for garage temperatures!
I would recommend this to a friend- Pros mentioned:Capacity
Every day use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is very nice and can hold a lot of food items.
I would recommend this to a friend No freezer light
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You would think a freezer light would be standard. Was surprised to find out it doesn’t come with one after I had purchased it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, EileenS. Thank you for sharing your experience with us. We understand that the LG 20.2 Cu. Ft. Top-Freezer Refrigerator didn't meet your expectations regarding the interior lighting features. We understand your inquiry about the design of the freezer compartment. Your feedback is important, and we'd like to assist you further.
https://www.bestbuy.com/product/lg-20-2-cu-ft-top-freezer-refrigerator-stainless-steel/J7G56FP6GX
For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo
Dented freezer door.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The frig was delivered with a dent on the freezer door. I have not heard anything about a replacement door. Not happy at all.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
LG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator worth the money paid for recommended
I would recommend this to a friend Phenomenal delivery in a very tight place
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who delivered it, Rafa and Luis, were phenomenal! They really knew what they were doing getting the old out and the new one in. Plus, they were VERY pleasant young men!
I would recommend this to a friendGood fridge for our condo rental!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a fridge for our condo rental. Good quality and the option to add a ice maker if we want too.
I would recommend this to a friend- Pros mentioned:Overall performance
Fridge in a hurry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator died and needed a replacement that would fit in my house in a hurry. I do miss having a meat drawer that I’ve had in previous refrigerators. So far it’s working to specs.
I would recommend this to a friend Very good product!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product two years ago when the one I had before was not working properly. This product is working very well and has not given any problem since I bought it. Thanks
I would recommend this to a friend- Cons mentioned:Ice maker
Freezer Light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really happy didn't realize there was no freezer light...Didn't know that was a thing...Also it's been almost 24 hrs and still not cold enough...They should tell you this before they take your old refrigerator...Thanks James
No, I would not recommend this to a friend Geek Squad -- excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your 2 Geek squad men-- Alvin and Stephen-- were great. They explained the problem and took pictures of the area I called about. It was a pleasure.
I would recommend this to a friend
