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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1978 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the 20.2 Cu. Ft. Top-Freezer Refrigerator for its overall performance, suitable size, quiet operation, and ample capacity. Many appreciate its ability to maintain appropriate temperatures and its modern design. However, some customers have noted that the internal lighting could be improved, and a few have mentioned the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,978 reviews
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this appliance March/2023 and so far its been easy to deep clean and no issues (knock on wood)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good price but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall for the price but Besy Buy added shipping charge while it should be for free with this price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge came in perfect condition and also very helpful mover who helped set it up !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator. I have one small issue, the top freezer compartment is larger than previous fridge and because it’s larger, I have to bend over to see items on the top shelf primarily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy stands behind their products

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the refrigerator and noticed a small dent on the side after I unpacked the unit. Best Buys replaced the original refrigerator, no questions asked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as it should. No issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. The shelves are a little small on the inside

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    FRIG REVIEW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE LOVE THE FRIG BUT THERE WAS A MIX UP ON THE ORDER WE WANTED A FRIG WITH A ICE MAKER THE WEB SITE LEAD US TO THINK THAT THIS WAS WHAT WE WERE BUYING WE DID NOT FIND OUT UNTIL THE DAY IT CAME OUT THAT IT DID NOT HAVE A ICE MAKER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice quality refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several units of apartments. This refrigerator was purchased for one of those apartments. This is an inexpensive and convenient refrigerator. Compared to other companies' products, this is very nice quality product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. I do like it. Just wish I could have a bottom freezer which was not available on a short notice when current refrigerator died.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Notquite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little disappointed, spent more money to upgrade to the LG and it makes a little more noise than what I was expecting

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was delivered on time as promised schedule. Within memberships, Best Buy was able to delivery including setup with free of charge. Thank you so much!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    No more LG for ME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer doesnt freeze solid unless on the highest setting. The controls for both freezer and refrigerator are in a bad location, they get blocked by stored foods

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not too shabby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for a few months. No complaints on functionality Its on the smaller size, perfect for 2 people. But we definitely find ourselves re-organizing to fit the pizza box Really prone to finger prints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator and freezer. It is a nice appliance and it was reasonably priced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG refrigerator

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works perfectly well but during delivery the fridge door got a little bent and I didn't want to go through the hassle of replacing it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a nice refrigerator, just makes a sound like water is running thru it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator has a lot of space inside also has veggie n fruit container at the bottom of the fridge labeled,,the door shelves are spacious for lots of food would recommend to family n friends

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 2 out of 5 stars

    It's not magnetic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge magnets don't stick to this thing, so Q.E.D. this is not a fridge. It's a shame, because it works pretty well, whatever it is. One thing that will stick to this fridge is fingerprints though. If you or anyone touches the front, it will be hard to clean and you won't have enough motivation to do often it and it'll look gross. I wish I could return it but I had to remove doors & wood panels to get it in my house... it's not worth it to go through that again.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai. LG

  • Rated 5 out of 5 stars

    Very good refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, on time delivery and hassle free in buying. The refrigerator is fantastic, and my wifr loved it so much!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WHAT DO YOU MEAN?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE IT BUT MISS A CHEESE DRAWER ON THE TOP SHELF.

    I would recommend this to a friend
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