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  • Front. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White.
  • Angle. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White.
  • Left. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White.
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  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • LG 20.2 Cu. Ft. Top-Freezer Refrigerator video 1 minutes 20 seconds
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White

Model:
LTCS20020W
SKU:
6419820
Highly rated by customers for:

Customer reviews

Rating 4.6 out of 5 stars with 1947 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the 20.2 Cu. Ft. Top-Freezer Refrigerator for its spacious interior, affordable price, and energy efficiency. While some customers appreciate the sleek look of the stainless steel finish, others find the lack of a freezer light and noise to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,947 reviews

  • Awesome Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome customer service Awesome delivery men Awesome experience will definitely recommend and shop more

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend

  • Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is perfect!!! Only reason I didn’t give 5 star, because the door get dirty easily

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend

  • LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream. I Reaĺly do not have a problem with smudges!!

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend

  • LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for our small office. Delivery service was exceptional.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Thank you for reaching us and being our customer leaving us a wonderful 5-star review. Our whole team works very hard to keep our customers happy, but we can only do it thanks to customers like you. We hope to see you again soon! ^Cris LG

  • Lg Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this refrigerator is perfect the only minus is it doesn't make ice

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend

  • Great Frig - Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If all you want is a basic refrigerator with a freezer at a reasonable cost, this is the one to buy.

    I would recommend this to a friend

  • Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fridge overall. It’s easy to clean inside and out along with being quick.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend

  • Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy delivery was amazing the delivery drivers was amazing overall a great experience

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend

  • Works well!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very happy with this unit. I wish I could control the settings on the refrigerator and freezer separately, but that’s my only complaint.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend

  • Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to clean exterior around door grips with Windex every day. It always shows hand prints.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend

  • Simple appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a simple appliance. No fancy gadgets. I like it except it only has 2 draws. Could use a third draw.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black

    I would recommend this to a friend

  • Delivery drivers cause damage!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst experiences I've had in a long time the delivery drivers were very uneducated very lazy and destructive also claimed because the refrigerator wasn't infected they couldn't remove it claimed it had mold there was zero mold three witnesses and pictures prove all of this they were just too lazy to haul it off.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, SheriS. Thank you for sharing your experience with us regarding the delivery of your LG - 20.2 Cu. Ft. Top-Freezer Refrigerator. We understand your inquiry and the concerns you have regarding the delivery team's conduct and their refusal to remove your old refrigerator. Your feedback is important, and we'd like to look into this matter further.
      https://www.bestbuy.com/product/lg-20-2-cu-ft-top-freezer-refrigerator-white/JJ8VPZSCGF
      For further assistance and any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. We appreciate your patience. —Renzo LG

  • Good refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reliable refrigerator, have plenty of storage space

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend

  • Good Quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared with my previous Whirlpool brand refrigerator, the cold distribution is more stable in every corner with LG.

    I would recommend this to a friend

  • Door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door does not open on the side I want people that deliver it didn’t change it

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend

  • Fabulous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous in all ways. I could not be more pleased with the entir purchase to delivery process.

    I would recommend this to a friend

  • Great choice and afforable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was not bad and the best buy employee assisting me helped me with my great pick of a fridge.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend

  • Beware the shelves!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, the shelves on this are very breakable. Both the interior and door shelves on my purchase of just 2 years ago have all broken multiple times, and even with the Total Tech coverage, the replacements are about $100 each. Painful. Other than that, it's okay.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Paul. Thank you for sharing your experience with the LG Refrigerator (LTCS20020W) model. We understand your concern about dealing with shelving that doesn’t hold up over time—especially when the cost to replace adds up quickly. We strive to provide durable, reliable, high-quality products that exceed our customer's needs and expectations.
      To help prevent future breakage, we recommend distributing weight evenly and avoiding placing heavy or oversized items near the ends or center of the shelves. It’s also best to ensure cold items are fully settled before placing them back after cleaning, as sudden temperature shifts can stress the plastic.

      We’d love the opportunity to look into possible support options for you. Please send us a private message on social media @LGUSSupport so we can review your unit’s coverage and explore ways to assist further. We’re here to help make things easier. ^Juvy LG

  • Cons mentioned:
    Ice maker

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as quiet as expected.Doesn’t have ice maker like some of the recent models

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    One big flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice looking and quiet. Reduced 2 stars because it does not have light in the freezer. Small stuff but bothers me a lot.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    No, I would not recommend this to a friend
Page 81, Showing 1,601-1,620 of 1,947 reviews
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