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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1947 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers value the 20.2 Cu. Ft. Top-Freezer Refrigerator for its spacious interior, affordable price, and energy efficiency. While some customers appreciate the sleek look of the stainless steel finish, others find the lack of a freezer light and noise to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,947 reviews
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mahalo for this very useful frig. Very versatile. Aloha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service from the geek squad Thank You

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonably price & works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this exact refrigerator/freezer in my NYC apartment and bought another one for my rental apartment. It was fairly reasonable considering the supply chain issue with COVID.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Frig! Love the fact you can add an ice maker if you want. This was for an outdoor kitchen, so didn’t need it with ours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and good look

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product recently. Been good to use. Easy to install and great support from delivery team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    homeowner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect refrigerator I was looking for. Purchasing it was covid-easy and delivery was seamless. Lots of room in freezer and refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Profesional salesman & good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was great. He understood my needs and help me to obtain it -

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed that it doesn't keep your drinks ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice box , but it just doesn't keep drinks cold and after having drinks over night to get one next morning within having out and open should be much colder,but it's disappointing to pay the price for a new refrigerator and deal without have a good cold drink I'd very frustrated

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Alice. Thank you for sharing your experience with the LTCS20020S refrigerator. We understand that it’s not cooling your drinks to your expectations — we understand how concerning it is to invest in a brand-new appliance and not get the performance you were hoping for. For optimal cooling, we recommend setting the refrigerator temperature to 37°F and ensuring there’s proper airflow by not overpacking the shelves, especially near the vents. It’s also helpful to allow at least 24 hours for the unit to stabilize temperatures if it was recently installed or had a heavy door usage. We’d like to look into this more closely and assist you directly. Please send us a private message on social media @LGUSSupport so we can work with you to find a resolution. We truly appreciate your patience. —Avril LG

  • Rated 5 out of 5 stars

    Lg

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Arrived on time excellent staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit for great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice unit with a great price. One thing to remember is that stainless isn't magnetic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg 20.2 Cu-Ft

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. We keep it in the garage for the extra, soda etc The freezer works great for storing fruits meats etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something very basic. So this is perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service of course I Will buying again thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a second fridge to increase capacity for guests. Good value for the money. Terrific delivery and set-up, as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and easy to use I absolutely recommend this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The down side of LG frig.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, but inconvenient shelving, and no light in freezer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super excellent both service and operation. It’s perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ref

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ref is good and the one who help us is very kind and respectful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough for the garage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many finger prints on front of refrigerator. Could also use one more shelf in the refrigerator portion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my purchase and recommend it to everyone, i love it

    I would recommend this to a friend