Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1947 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the 20.2 Cu. Ft. Top-Freezer Refrigerator for its spacious interior, affordable price, and energy efficiency. While some customers appreciate the sleek look of the stainless steel finish, others find the lack of a freezer light and noise to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 1,947 reviews
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing thank goodness thank everyone thank goodness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for the price!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Very solid refrigerator I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable fridge and great customer service! Highley recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like my New Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, except a little difficult to move away from the wall.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, satisified, could have been better

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it has enough space and cooling is like any refrigerator, the glass shelfs can be straight instead of curved in the front to make it easy to install egg trays, side door storage can be made more accessible for milk cans

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good fit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a 2nd unit holds all our cold drinks in a busy home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and very well built refrigerator. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg Ice Box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have glad I purchased it. Just love it in my kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    None

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was meant as second fridge to be put in garage for extra storage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator, LG.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wish the doors were on the other side. But I like the refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge. Would prefer more refridgerator room and less freezer room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product and thank you so much!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator great value

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. great value for price. Timely delivery

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator doesn't keep fresh foods at a constant cold temperature. Temp. will vary too much, 34 to 42 plus degrees. I'm already shopping for another ref. with good temp. control, not cold to colder. I won't buy LG or from best buy. I know this won't be posted, so this is just more foreign made junk, Viet Nam. So long to best buy.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Eldon. Thank you for sharing your experience with us. We appreciate you taking the time to tell us about your LG Refrigerator (LTCS20020S) model, and we’re here to help you get the best performance from your unit. We strive to provide reliable, high-quality products and ensure a smooth experience.

      To keep that cooling consistent, we suggest making sure the air vents are clear, spacing out items for better circulation, and setting the temperature dial to the coldest setting. You might also want to try a power reset by unplugging the unit for 2 minutes and then plugging it back in to refresh the system. If you need more help, check out https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-change-the-temperature-setting--20152285479167.

      We’d love to dive deeper into this and help you enjoy the best cooling possible. Just send us a private message on social media @LGUSSupport, and we’ll be more than happy to assist you! ^Juvy LG

  • Rated 4 out of 5 stars

    Still new.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's still new. We'll get back to you in a few months. We did need to raise the cooling from 3 to 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Refregirator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product, beautiful color, best installation crew

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pleased w/ buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st online major puchase,everything went well and deliverd as promised

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Coolest

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, freezer section has plenty of room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    over 20cu.ft is enough to most, and price is good

    I would recommend this to a friend