Customer Ratings & Reviews
- Model:
- LTCS20020W
- SKU:
- 6419820
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 20.2 Cu. Ft. Top-Freezer Refrigerator for its overall performance, suitable size, quiet operation, and ample capacity. Many appreciate its ability to maintain appropriate temperatures and its modern design. However, some customers have noted that the internal lighting could be improved, and a few have mentioned the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery men would give a 10 as they did a very good job,
I would recommend this to a friendAirplane Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge starts making a motor sound approx 8 months after purchase. Although it works it's one loud fridge. It sounds like a plane is taking off in your kitchen. Would not recommend.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Christine. Thank you for taking the time to share your experience on the LG Refrigerator (LTCS20020W) model. We understand how disruptive a loud motor sound can be, especially when it feels like it's coming from a plane in your kitchen. While it’s great to hear the fridge is still working, we definitely want to help address the noise issue you're describing. We strive to provide high-quality products that exceed our customer's needs and expectations. We recommend checking to ensure that there’s enough space around the fridge for proper ventilation, and verifying that the unit is level. A fridge that isn't level can sometimes cause excessive noise. For more information, visit https://www.lg.com/us/support/help-library/lg-refrigerator-common-noises-from-an-lg-refrigerator--20150292153479. Please send us a private message on social media @LGUSSupport so we can further investigate this and explore potential solutions. We want to make sure your LG refrigerator is operating smoothly and quietly.
We appreciate your patience, and we're here to help get this sorted for you. ^Juvy
LG replacement refer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking smooth operating feature filler refrigerator.
I would recommend this to a friendRefrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very reliable fridge and great customer service! Highley recommend
I would recommend this to a friendI like my New Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, except a little difficult to move away from the wall.
I would recommend this to a friendGood buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. Very solid refrigerator I recommend it
I would recommend this to a friendNew Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and very well built refrigerator. Very pleased.
I would recommend this to a friendLg Ice Box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have glad I purchased it. Just love it in my kitchen.
I would recommend this to a friendNone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was meant as second fridge to be put in garage for extra storage
I would recommend this to a friendRefrigerator, LG.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only wish the doors were on the other side. But I like the refrigerator.
I would recommend this to a friendDoes the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge. Would prefer more refridgerator room and less freezer room
I would recommend this to a friendOk, satisified, could have been better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it has enough space and cooling is like any refrigerator, the glass shelfs can be straight instead of curved in the front to make it easy to install egg trays, side door storage can be made more accessible for milk cans
No, I would not recommend this to a friendStill new.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's still new. We'll get back to you in a few months. We did need to raise the cooling from 3 to 4.
I would recommend this to a friendFridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this product and thank you so much!!!!!!!!!
I would recommend this to a friendRefrigerator great value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time. great value for price. Timely delivery
I would recommend this to a friendGE Refregirator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product, beautiful color, best installation crew
I would recommend this to a friendAnother Best Buy Screw Up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was a disaster. They basically dropped it off at the gate. My tenant had to hire people to move it inside
I would recommend this to a friendDelivery drivers cause damage!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst experiences I've had in a long time the delivery drivers were very uneducated very lazy and destructive also claimed because the refrigerator wasn't infected they couldn't remove it claimed it had mold there was zero mold three witnesses and pictures prove all of this they were just too lazy to haul it off.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, SheriS. Thank you for sharing your experience with us regarding the delivery of your LG - 20.2 Cu. Ft. Top-Freezer Refrigerator. We understand your inquiry and the concerns you have regarding the delivery team's conduct and their refusal to remove your old refrigerator. Your feedback is important, and we'd like to look into this matter further.
https://www.bestbuy.com/product/lg-20-2-cu-ft-top-freezer-refrigerator-white/JJ8VPZSCGF
For further assistance and any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. We appreciate your patience. —Renzo
pleased w/ buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1st online major puchase,everything went well and deliverd as promised
I would recommend this to a friendAWFUL
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could leave zero stars I would. Awful product, broke moments after a year so it was out of warranty. Needed fan motor. The Geek squad tried to upsell me to an evaporator (which wasn't faulty) and compressor (working just fine) LG customer service advised they'd cover all charges under warranty then backed out and I was charged for parts and labor, as LG clearly does not stand by their substandard products. PLEASE avoid buying this appliance or ever using the Geek Squad who is completely clueless.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, RyanHuz. Thank you for sharing your experience with us. We understand your situation and the frustration you've encountered with your LG LTCS20020S refrigerator.
We are committed to assisting you in resolving this matter. To help ensure that your appliance is functioning optimally, we recommend contacting our customer service team to review the warranty terms again. Sometimes, after the first year, extended plans may be available to cover certain repairs.
https://www.lg.com/us/refrigerators/lg-ltcs20020s-top-freezer-refrigerator#pdp_specs
If you’d like, please send us a private message on Social Media @LGUSSupport, and we’ll be more than happy to help you look into further options or provide any additional support to address this issue.
We appreciate your feedback and your patience.
—Renzo
