Customer Ratings & Reviews
- Model:
- LTCS20020W
- SKU:
- 6419820
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers value the 20.2 Cu. Ft. Top-Freezer Refrigerator for its spacious interior, affordable price, and energy efficiency. While some customers appreciate the sleek look of the stainless steel finish, others find the lack of a freezer light and noise to be drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
LG 20.2 Top freezer- frig
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product working perfectly. Installation was very smooth & professional
I would recommend this to a friend Ms
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's good, but i was disappointed when it didn't have a light in the freezer, as advertised.
I would recommend this to a friend- Pros mentioned:Overall performance
LGRefrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the product is as described and exactly what I was looking for
I would recommend this to a friend , beautiful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, beautiful beautiful beautiful beautiful
I would recommend this to a friend- Pros mentioned:Overall performance
Good fridge!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge, as advertised. Using for a breakroom.
I would recommend this to a friend LG Top-freezer Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well for a simple, no-frills refrigerator. The only "drawback" is that the front is non-magnetic, which eliminates the possibility of posting notes on it (thus eliminating clutter).
I would recommend this to a friendSmall but spacious
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My previous refrigerator had the freezer at the bottom. The LG has a larger freezer in the top and the refrigerator space is actually larger than the double door refrigerator because it’s deeper. It’s handle less so it looks sleek.
I would recommend this to a friendScreen door
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would have givin a 5 . But they messed up my sreen door. And havent fixed it.
I would recommend this to a friendGreat product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator! It’s exactly what I wanted. The delivery guys were very courteous and kind.
I would recommend this to a friendRefrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for the price, purchased for my parents and they are really happy with this product
I would recommend this to a friendRefrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over all decent and everything went smoothly, would recommend
I would recommend this to a friendXOLOD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.FAST DELIVERY, WORKING GOOD [SO FAR] THANK YOU BEST BAY FOR YOUR SERVICE
I would recommend this to a friendExcellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price and quality. Delivery went without a hitch.
I would recommend this to a friendGood item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All good on purchase and delivery, no problems. Would buy again
I would recommend this to a friendDont buy unless you want to buy a new 1 every 3 yr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a back up fridge 3 years ago and now it sounds like the compressor is dying. Fridge has been having issues for the last 3 months where the seals aren't working properly and the freezer door cracks open if you open up the bottom fridge. Had to constantly push both the top and bottom doors closed. Recently the motor has been on non stop and it's super loud. Thought maybe the door opened slightly but double checked and both were closed so I tried to get a warranty fix on it through LG's site but it says it out of warranty now even though they claim there is extended coverage for sealed system (Condenser) 5 years parts and labor as well as - Compressor (Linear/Inverter): 10 years Parts & 5 years Labor. Typed in my model number and it says the fridge is out of warranty so now I'm looking for a new fridge.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .HI, Jason. Thank you for sharing your experience with us. We understand your concern about dealing with issues on your LG Refrigerator (LTCS20020S) model, especially with the compressor noise, freezer door problems, and the confusion around the warranty coverage. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. In the meantime, you may visit this link about the door issue: https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-troubleshoot-a-refrigerator-door-not-closing-properly--20153109606488.
It sounds like the issue with the seals and the compressor might be related to a malfunction in the sealed system. Since your fridge is still under extended coverage for the sealed system, the compressor and condenser should be covered for repair or replacement.
Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you in verifying the warranty details and explore possible solutions to get your fridge repaired. We are committed to ensuring you're taken care of and that we can resolve this for you. ^Juvy
LG fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were great- Love LG products and Best Buy
I would recommend this to a friendLG Top Freezer Refridgerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator at a great price. Delivery guys were great.
I would recommend this to a friendNice Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge. Does its job. Delivery persons were very professional.
I would recommend this to a friendHad mold in it and noticeable dent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So the fridge itself is great and has been functioning since we bought it. We went with the open box version of this from Best Buy. It was said to be in excellent condition. When we got it, I noticed a dent towards the bottom of the fridge door. I wasn't happy about that because it was listed in excellent condition. What was more upsetting was when we opened the fridge, it had mold in it. You would think they would dry things out or double check before handing off to a customer. I unfortunately was not able to take a photo because our tenant's fridge was out and we needed it ready ASAP, so we just cleaned out the mold ourselves. I wouldnt rank that as excellent condition. Maybe fair. But for the mold, I'd say good condition. Note that the condition impacts the price. I have been meaning to notify Best Buy of this and at least get a price adjustment, but things have been hectic. Will try soon though. Otherwise, the fridge itself is a nice budget fridge and it fits perfectly in our tenant's kitchenette.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Thank you so much
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The attention was excellent, the installation staff was very friendly!
I would recommend this to a friend