Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $3,799.99
The comparable value price is $4,499.99

Customer reviews

Rating 4.4 out of 5 stars with 398 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the refrigerator's innovative features such as the craft ice maker and the convertible drawer. They also value its spaciousness, counter depth, and sleek design. However, some customers have expressed concerns about the water taste, noise, and the delay in delivery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 398 reviews
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Really enjoying the two different ice makers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bad shelf adjustment

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this in every way but one, interior shelves are VERY ,VERY limited in how they adjust. They need a lot more slots in the vertical brackets. If you can get by this one design flaw you will love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice refrigerator, but yucky craft ice

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator but the craft ice tastes bad. LG wasn't helpful when we contacted them about the issue. It's a bummer because we bought the refrigerator specifically for the craft ice feature.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Design

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator s fine but didn’t realize out of the box meant it had been used. There was food stuck and spills throughout the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Ease of operation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean not slot of unnecessary bling quiet impressed with the tech support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge! The convert drawer is fantastic!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love our refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is awesome so far. Purchase it anywhere, EXCEPT Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don’t do multiple reviews for single purchase.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the new LG fridge/freezer and the installation and removal of old one. We like Best Buy and their competent sales staff. But I don’t like doing five reviews for single purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Craft Ice Issue

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, having trouble with it making round craft ice. I'll try to reset the ice maker again and call for a service tech if that doesn't work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    counter depth overpriced

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very small for such a LARGE price, but I wanted a counter depth.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Best fridge ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. Who knew I needed the craft ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has nice room & we use it as an overflow

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to exchange it :(

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge but had to exchange it because delivery crew won't take it to a 2nd floor kitchen that needs to go through a narrow staircase. They will only move it if I sign a waiver for fridge and wall damage. I just exchanged it for another model that is 50 lbs less.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    B

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic refrigerator, especially the amazing craft ice!

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    amazing refrigerator!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra drawer for drinks and the double ice maker

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    We love every feature of this refrigerator!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent size and function for our family and kitchen size.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, easy access to drawers inside. Great product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Quit Working in Less Than a Year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt get cold enought to safely store food but LG refuses to fix it. Freezer can’t freeze ice cream solidly, fridge sits way up at like 45 degrees when it is set to 33 degress. I will totally avoid LG appliances after this experience.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit is not working properly. This feedback will be shared with our product team. We apologize for any inconvenience.^Venette LG

  • Rated 3 out of 5 stars

    Fine Refrigerator SO FAR.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope that this appliance keeps working well for many years. There were many reviews (from my “interest offerings” on the net as I was shopping for a new refrigerator and entering the “algorithm”). I just hope all of that was “clickbait.” Just hope the quality shines through the noise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basically OK, but right door is not self closing!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is basically OK But LG fails to let you know that as a result of the door on door the right door is not self closing as the left door

    I would recommend this to a friend
Sponsored