Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $3,799.99
The comparable value price is $4,499.99

Customer reviews

Rating 4.4 out of 5 stars with 398 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the refrigerator's innovative features such as the craft ice maker and the convertible drawer. They also value its spaciousness, counter depth, and sleek design. However, some customers have expressed concerns about the water taste, noise, and the delay in delivery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 398 reviews
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    LG French door counter depth refrigerator.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have reviewed many refrigerators & I finally found a model that met all our wishes. The fridge has the middle drawer that flexes between fridge or freezer. This model has 2 ice makers. One with craft ice. The craft ice does not dilute your drinks. The door in door feature is handy to access drinks & frequently used food products.

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Size

    Rated 5 out of 5 stars

    Love this refrigerator!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this refrigerator! The door in door feature is great as is the convertible freezer/fridge drawer. The counter depth is great too no more mystery packages in the back of the fridge!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy salesman was more than helpful. The delivery people were highly professional. We get the round(globular) ice in the inside big tray but no ice cubes in the same tray. All in all, we are very satisfied with our new purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    It has desired features.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had frig for a month. It has so many good features. I really like the idea of the convertible drawer and two ice maker features. It fit into my space perfectly. I would recommend it to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    Deli drawer, craft ice....

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deli drawer, craft ice....what more could I ask for?!? AND it fits perfectly in our kitchen, as if it were custom made for us! Just wish we could get the water to stop tasting like a garden hose (service tech coming to check since we've already purged well over 15 gallons of water and are unable to drink from the water dispenser).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best counter depth

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love this refrigerator, for a counter depth has a lot of space and everything its organize. My family loves the ice machine, those ice ball are the best. Energy saving and great design.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happy Customer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new refrigerator, so far! I purchased the smaller version by accident and it was just way too small for my family of four that includes two growing teenagers. This refrigerator has a lot of door storage and has really spacious shelving. It is nice and deep. The two drawers are both freezers and I like that I can keep breakfast waffles, ect and ice cream in the top drawer, while the frozen pizzas and protein options are separated in a movable divided bottom drawer. The ice and water in the door are really nice and this refrigerator is much quieter than the smaller original one we purchased. If there was a negative to this it would be that the handles show smears when you open/close the doors. I feel like I spend more time wiping the handles down even though I believe that they are supposed to show less fingerprints. The local Best Buy employees were very helpful in facilitating an exchange/take away and the delivery/install of our new forever refrigerator! Overall, We are very happy with our purchase thus far!!!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    Love this Refrigerator!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this refrigerator! I am enjoying the door in door with easy access to our most used beverages. The middle drawer is a great for whatever we need it for, and the craft ice! It's easy to keep clean too!

    I would recommend this to a friend
  • Cons mentioned:
    Shelf space

    Rated 5 out of 5 stars

    Beautiful Refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The counter depth refrigerator has less interior space than a full depth refrigerator which is more limiting than I realized but since it's only me I guess I will live with it. LOL! On the other hand, items don't tend to get lost in the back of the refrigerator. I wish the top drawer of the freezer didn't pull out so far when you open the drawer and want to get into the bottom of the freezer also. It's kind of in the way and you can't push it in further. But I'm still happy with my purchase. Hope it lasts as long as my first refrigerator - 40 years and still going strong - but since I remodeled my kitchen I felt it was due for an update!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    LG Refridgerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG 22.5 Cubic Ft of French Door Counter Depth Fridge. Best because of the double right door and the freezer round ice cubes. I like this one of all that I've checked out!

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Mr.Patcha

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey there! Just wanted to share with you how much I'm loving my new refrigerator. It's absolutely awesome! The silver color perfectly matches all my appliances, and the ice machine is a game-changer. I really liked the cube ice it makes. The fridge has a good amount of room, and the separate section that can turn into a freezer is a fantastic feature. There's plenty of space for all my frozen goodies! Oh, and I can't forget to mention how much I appreciate the half-open door and full door open options. It's so convenient!

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 4 out of 5 stars

    Knock knock

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, we are happy with the refrigerator. It is obviously on the smaller side so the storage area is not all that big. But we knew that in advance so it does not affect us in that capacity. We really like the glass door feature and the craft ice. The middle drawer is a plus too to use for when we do have a higher need for freezing or just refrigerating items.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new fridge. Love the drawers that you can get favorite items without opening up whole fridge. Door option with milk and favorite items works great not having to open up whole fridge and let out the cold. Love the double ice maker too.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Awesome fridge and great delivery service!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and most expensive fridge I ever purchased! My old Kenmore gave up after 8years and I couldn’t be more happier with this one! I believe it has a 10 year warranty for the compressor which is better than the 1 year warranty I got for my Kenmore. We have the counter depth model and it really provides a lot of room for big bulky items from Costco. The middle drawer is perfectly convenient for snacks for the kids and wine bottles too and we’ve easily converted it to a freezer when needed. Also the craft ice has become quite the popular item in my household - we use it everyday I’m scared we can’t live without it now! Lastly, Best Buy delivered my new fridge in less than 2 days after purchasing it online which was super convenient. The delivery service, installation, and removal was flawless and very well handled. Overall an impressive fridge with the LG piece of mind!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator is great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service from the best buy guys and also the refrigerator is working awesome

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice
    Cons mentioned:
    Shelf space

    Rated 4 out of 5 stars

    LG Refridgerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the round ice but the inside of the refrigerator is too small. I purchased counter depth and that was a mistake. The ice in the door clumps up often.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 4 out of 5 stars

    Love this refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buying experience at Best Buy store is good. There were store managers to assist me during the time. They helped me with different options and helped me complete the purchase. I am reducing one star here because the store managers miscommunicated how the price reduction works. They gave me a bunch of gift cards instead of price reduction. Now I have to buy more to make use of the reduced price. Refrigerator itself is amazing. Looks good, easy to use and clean up. The middle drawer is super helpful for frequently used/need stuff from the refrigerator. I have been using this only for a month now. Hoping this won't get into any issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Butter beware

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered in March, delivered in April and I'm writing this in May. Was excited to recieve this and wanted to wait to write the review after 6 months but here's why I'm only giving 3 stars. After having it for a month: the refrigerator starts making LOUD buzzing noises off and on which are annoying. Since it's over a month, we had to contact LG since no YouTube videos helped since our issues. We are still waiting to hear back on a date for them to fix this refrigerator. Second issue is the craft ice. The craft ice doesn't make pretty cubes. They ALL have those flat bottoms and take forever to make. Lastly, the dividers in the bottom drawers should "lock" into place. Instead, they slide everywhere which is fine but the ability to lock them into place would be so much better. We use the dividers to divide our frozen vegetables and meats... It's a pain when they slide crooked or don't lock because our items slide all over the place so we find them to be useless. Overall a good refrigerator but after 6 weeks with it installed and having issues, I'm not a happy camper.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Shelf space

    Rated 4 out of 5 stars

    Good ridge can use some improvement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice in door will clog up after a while if left door is opened frequently. Wish it had a deli compartment. Door shelves are really shallow. Otherwise, a nice fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Dr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. Looks great, perfect fit, everything works just the way it should

    I would recommend this to a friend
Sponsored