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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 398 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the 22.5 Cu. Ft. 4-Door French Door-in-Door Counter-Depth Refrigerator with Craft Ice, especially highlighting the appealing craft ice and impressive door-in-door design. Many are satisfied with its overall performance, suitable size, and quiet operation. However, some customers express concerns about the shelf space and overall capacity not meeting their expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 398 reviews
  • Pros mentioned:
    Craft ice
    Cons mentioned:
    Shelf space

    Rated 4 out of 5 stars

    JA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good ! But space on the doors shelves are very narrow. Other than that, it’s a good buy. Love both ice makers!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Dr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. Looks great, perfect fit, everything works just the way it should

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator is great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service from the best buy guys and also the refrigerator is working awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator/freezer has ample room and the convertible drawer and door in door are great features.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    HUGE Improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a 5-yo Samsung fridge that we absolutely HATED! The old one was also counterdepth and had the same door-in-door and drawer features. This fridge uses the same space so much better. People say the craft ice is gimmicky, but we love it and ours comes out mostly clear. The door ice maker actuall freezes the ice too. And there’s plenty of room for fresh cooks like us who buy as we go and hate processed food.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    Everything we wanted in a fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Once you have had a door-in-door it is hard to not have it. Added bonus is the craft ice! Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The refrigerator is counter depth, so it's easy to see everything. I especially like the door within a door and the adjustable drawer. It works well, is easy to use, and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    LG Craft Ice Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Craft Ice fridge is pretty cool! The craft ice balls start after 36-48 hours and keep coming. The center drawer is flexible and the door-in-door feature is nice for beverages.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    A Great Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It's the first time I've ever had a French Door. The Door in Door allows me to access things I use frequently without opening the refrigerator, which saves energy. I also appreciate the middle area that can be programmed for deli or for frozen items. I couldn't be happier with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Overall performance

    Rated 4 out of 5 stars

    Love the fridge!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the fridge is everything I expected. I love the door in door. I would have given 5 stars but because it is so expensive I am only giving 4 stars.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice looking BUT…..

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My water is never cold, and it stopped making ice. I had to call 4 times, to ask when they Will repair thhe fridge. My fridge is only 6 months old. Costumer Serve said why now you are telling us about it. I told them, the weather was was in January, so i didn’t need to use the ice maker nor cold water. LG really doesn’t stand behind their products. I had a Whirlpool and it lasted for 25 years. I don’t have a 3,500 dollars fridge for 6 months and i have no ice nor cold water. Summer is here and my fancy LG isn’t providing me cold water. Very disappointed……. I have notice mostly is a 5 stars review. But i am giving 3 stars as being generous.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Craft ice, Noise level

    Rated 5 out of 5 stars

    Finally a reliable fridge!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit replaced a Samsung unit that struggled with ice making... This unit is amazing! Plenty of room, nice dual ice making, and runs quiet and cold!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    favorite appliance in our home!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are in love with this refrigerator. The craft ice is so nice to have for cocktails. The ice/water in the door is very convenient. The lighting is also very nice inside of the fridge. Everything is easy to see. the middle drawer temp controls are a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Noise level

    Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is wonderful. Is runs very quiet and relatively quiet when the ice falls, even in the craft ice maker. The doors are easy slide to close, like no refrigerator I have ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "My New Power Package" LG 22.5 Ft 4-Door Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new 22.5 Cu. Ft. LG 4-Door French Door Counter-Depth Refrigerator with Door-in-Door and Craft Ice plus the PrintProof Stainless Steel surface.....amazing!! There is spacious room available with this refrigerator and with the very nice interior it makes keeping it clean is so fast & easy! I would recommend if you are looking to replace your fridge you really must look at the LG 4 Door and, working with the personnel at Best Buy was great!! They helped us find a fridge that really checks all the boxes for us! Thanks to David & all for making our purchase pleasant and finding a "Best Buy" that works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, efficient, great fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were worried that the counter depth design wouldn't hold enough, but it's laid out so well, that it's not an issue. The sleek design makes a statement. The craft ice is a great bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    ThinQ

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator, we really are enjoying the craft ice maker. Middle drawer is very functional for both beer and party trays.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Best Refrigerator Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator. The efficient design makes it feel significantly larger that other units is similar or even larger capacity. The icemaker is perfectly designed. Everyday ice cubes are a great size for drinks of all types and the crushed ice is almost like a Hawaiian shave ice. But the craft ice cubes are life changing. No more filling up siicone ice molds to make large, round cubes for cocktails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Features that you NEED!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this frig! The middle drawer that I can convert the temperature is aa definite plus and the craft ice make is great!

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Noise level

    Rated 5 out of 5 stars

    A charmer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this refrigerator is a charmer. It’s roomy and easy to access food. Overall it runs quiet. We especially like the drawer for easy to grab foods.

    I would recommend this to a friend
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