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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 250 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the 26.6 Cu. Ft. Side-by-Side Smart Refrigerator for its substantial capacity and overall performance, with many noting its beautiful design and suitable size for their kitchens. The refrigerator is also appreciated for its quiet operation, effective temperature control, and fingerprint-resistant finish. However, some customers have expressed concerns about the ice production capacity of the ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 250 reviews
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Lg refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is nice ! Big enough ! Easy to clean !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator my mom loves it it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, Delivery Staff professional & curtious. Delivery wait period short.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the space fits everything perfectly and the ice machine works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    does its job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s a fridge and does its job. nothing all the great just needed a new fridge with side by side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d buy a refrigerator for one of my rental properties. It was on the floor model worked out well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shelves are deep and spacious! Material for the drawer for vegetables, etc. is somewhat flimsy. We use it as a second unit in our laundry room. Good price and the salesperson did a good job. Having Best Buy Membership helps with financing and warranty!!

    I would recommend this to a friend
  • Cons mentioned:
    Ice production

    Rated 3 out of 5 stars

    LG ice maker refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had LG fridge for 10 years it died so I wanted to trust LG again. It sat almost a month and the new ice maker didn't work. Finally got another one - waiting to see if it will live up to the old one.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the ice maker on your LG 26.6 Cu. Ft. Side-by-Side Smart Refrigerator. Your loyalty to our brand is important, and we want to ensure your new unit meets your expectations.
      https://www.bestbuy.com/product/lg-26-6-cu-ft-side-by-side-smart-refrigerator-with-external-ice-and-water-stainless-steel/JJ8VPZHH9V
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ice maker! Love the way the shelves snap in!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator…………………………………………………………………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG refrigerator/freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator/freezer! Plenty of space ice maker on door offers more room for storage in freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Fridge for an Awesome Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a fridge for the office and compared prices with home depot and lowes and best buy was priced better of the three. Delivery was great and on time and item was in mint condition. Since im a bestbuy total member, the fridge is also under best buy product protection

    I would recommend this to a friend
  • Cons mentioned:
    Ice production

    Rated 3 out of 5 stars

    Too soon to say

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t even had it a week yet so I can’t speak to how well it functions but so far the freezer door won’t stay open and the ice on the door stopped working. So I’m not sure what I’ve gotten myself into here!

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. We understand your inquiry regarding the freezer door and the ice dispenser on your LG 26.6 Cu. Ft. Side-by-Side Smart Refrigerator. To help with the freezer door, we recommend checking that the refrigerator is properly leveled slightly toward the back to ensure it stays open as intended.
      https://www.bestbuy.com/product/lg-26-6-cu-ft-side-by-side-smart-refrigerator-with-external-ice-and-water-stainless-steel/JJ8VPZHH9V
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and the price was right. Highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a nice refrigerator! I am very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    LG 2 door refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Plenty of space. Love the 2 door side by side design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Fridge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it so far! Haven’t used it enough to really see anything wrong but it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    ..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good, I get it 2 months ago, I have so many space in both sides..

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Nice fridge for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful finish. Ice and water dispenser takes some time getting used too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigerator. Easy to clean very beautiful in any space

    I would recommend this to a friend