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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 250 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the 26.6 Cu. Ft. Side-by-Side Smart Refrigerator for its substantial capacity and overall performance, with many noting its beautiful design and suitable size for their kitchens. The refrigerator is also appreciated for its quiet operation, effective temperature control, and fingerprint-resistant finish. However, some customers have expressed concerns about the ice production capacity of the ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 250 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy/Bestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this one. Looks and works great. Quick and prompt delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price for a LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek look of the fridge. And can’t beat the great price for an LG.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bang for your buck!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful in my kitchen! Love the ice dispenser availability.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! So spacious and lots or shelves. Holds so much!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best option

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size, fast shipping, very nice refrigerator, very spacious

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG - 26.6 Cu. Ft. Side-by-Side Smart Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent so far, very quiet unit and working well

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    keep it cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good all-around Refrigerator lots of room great ice maker

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good accept it took forever to recieve it, &&&&&&&&&&

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how big it is have so much room to put my things in

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge at a very affordable price. Can't recommend enough.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Perfect for what we need at the office!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with my LG Side by Side Refrigerator! The Best Buy Agents who delivered it were very nice and careful bringing it into my house, they were Wonderful! But the Refrigerator is Amazing, it has an app that you can see on your phone that tells you a lot about your Refrigerator. I Love it, I am so glad that we bought this particular Refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    LG - 26.6 Cu. Ft. Side-by-Side Smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice appliance Delivery iffy but product good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, the storage is roomy and the ice machine works great, the water doesnt come out cold which i think there might be a setting im missing but the water filtered and the ice comes out both cubed and crushed so its working for us! Great fridge i would recommend this!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG 26.6 Side-by-Side Refrigerator Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my previous LG fridge. The icemaker is a bit loud at times which is expected, however this style works better for my space and I love the layout of this unit as it's easier to organize and find food items in the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fridge/freezer, but measure your counter before you buy it. It’s much deeper than I was expecting and sticks out past my counter. Still, great product. And, the staff at Best Buy was extremely helpful with purchasing all of my appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Good size, not too bulky. Ice machine perfect

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. It is a perfect addition to our break room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Employee Christine Carroll!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't keep this product because I needed counter depth...my mistake. But Christine Carroll was super helpful with helping me find another model that would fit!!!

    I would recommend this to a friend
  • Cons mentioned:
    Ice production

    Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this refrigerator for almost 5 months. The temperature in the refrigerator is set as low as it can go. (33°F) I have multiple thermometers inside and the refrigerator temp sits around 40°F-44°F. Over night, when the fridge is not opened at all, the lowest temp record was 37°F. Have been on the phone multiple times with LG and had a repair company look at it multiple times and change multiple parts with no change in its operation. Also, the ice maker has never filled the ice bin. The fullest it has gotten is maybe half full, at best. Most of the time I can get a glass or two of ice and then it's empty. LG is still insisting on having a repair guy come out yet another time and will not authorize a return or exchange. Grabage.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Jayg. Thank you for sharing your experience with us. We understand that the LG 26.6 Cu. Ft. Side-by-Side Smart Refrigerator with External Ice and Water - PrintProof Stainless Steel didn't meet your expectations, and we understand your inquiry regarding the temperature and ice maker issues. Your feedback is important, and we'd like to assist you further.
      https://www.bestbuy.com/product/lg-26-6-cu-ft-side-by-side-smart-refrigerator-with-external-ice-and-water-printproof-stainless-steel/JJ8VPZHH9V
      If you have any further questions about this matter or need assistance with your ongoing service request, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. We appreciate your patience. —Renzo LG