Customers recognize the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice for its popular Craft Ice feature, overall great performance, and appealing design. Many appreciate the ample storage space and the perfect size for families, as well as its quiet operation. However, some customers have expressed concerns regarding temperature control issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,293 reviews
Rated 5 out of 5 stars
New fridge!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great service with a great product! Awesome ice and water features!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing space and storage in the fridge very fancy and so useful
I would recommend this to a friend
Pros mentioned:
Craft ice
Rated 5 out of 5 stars
LG Refrigerator
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only had it for close to a month, but as a bourbon drinker so the craft ice alone was worth it
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
But it.
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator is by far the best I have ever had. Everything is so nice in it. Get it you won’t regret it.
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Love the look
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love how this fridge fits and looks at home however it it’s not very spacious inside
I would recommend this to a friend
Pros mentioned:
Design
Rated 2 out of 5 stars
Craft Ice: not so much.
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The craft ice maker did not work from the get go. It wasn’t until after we bought the fridge that we learned a Class Action lawsuit has been filed in New Jersey against LG for knowingly marketing this “flagship” fridge without admitting the known issue with the inherent defect of the craft ice maker. A Geek Squad member came out today and replaced the ice maker with another of the exact same kind. He did say he thinks LG has come out with an “updated” craft ice maker to address the problem and if I have problems with the replacement he just installed, he will order the updated model and replace it again.
Otherwise, the freezer freezes and the fridge cools. The knock-knock door is cool.
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
We highly appreciate your honest feedback regarding your experience. We always try our best to give our clients the best service we can, therefore it's distressing for us to hear if you had a bad experience. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Jolly
Pros mentioned:
Design
Rated 5 out of 5 stars
Great fridge
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice and sleek looking. Keeps food cold. Love the craft ice maker. The knock knock view screen is useless.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Item spacious good quality features enticing. Given a 3 rating overall as some features were defective on arrival and waited one month before completing repairs for the door ice machine
I would recommend this to a friend
Brand response from LGAnswers
Posted .
We work really hard to make sure our customers love our products and service, so thank you for bringing this situation to our attention. At times, our staff may be a bit overwhelmed with the amount of volume that's processed daily. With that said, We appreciate the fact that we had a chance to serve you, and leave you with a final resolution which is a good working LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice and InstaView - Stainless steel. Feel free to contact us should you need any additional assistance with your LG Products. ~Tanisha
Pros mentioned:
Design
Rated 5 out of 5 stars
Great purchase
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful and spacious definitely recommend it!!!!